Vous êtes sur la page 1sur 91

This document serves as a basis for Discussion and analysis to draft options and hypothesis that

could be presented for review by our stakeholders. It is a preliminary working document without any
recommendation on future organization

1
Catalyst Central Europe

In Country Validation
EU SAP QM Design
January 2010

This document serves as a basis for Discussion and analysis to draft options
and hypothesis that could be presented for review by our stakeholders. It is
a preliminary working document without any recommendation on future
organization
Welcome

My name is Jos M. Gallego and Im the responsible


for QM Area into the European SAP CC. Im working
for Kraft during 20 years, 9 of them in SAP R/3 in the
Manufacturing Team (MTI).

And you?

Meeting rules:
Mobiles must be switch off. At least in silence.
Please ask any question. I do not know all answers

but I have a good imagination


We will have breaks as needed.

3
Structure of Meeting

Timing
1 day and a half Demo/presentation

Aim
Introducing you our QM design
Will touch on each area at a high level
Starting the GAP Analysis in Quality Control

Attendants

Questions

Encouraged to ask questions during demo/presentation


Lengthy discussion should be handled at the end

4
Agenda

1. Introduction
2. STAR projects. In Country Validation

3. Basics on QM Objects & Process Steps


4. Inbound Process Raw + Packaging
5. In Process + SFG + FG
6. Environmental Process
7. Micro Analysis
8. Physical + Micro Labels
9. R&D Inspection Process
10. Other QM Bespoke Function
11. Reports
12. CoA
13. Notification

14. Master Data DATA


QM MASTER Master data summary

5
Catalyst CE
QM Project Team

Local Team Central Team

Local EAL: MTI-QM Responsible:


Branislav Fabian Jos M. Gallego
Local Team Members MTI-QM Team Members
Jiri Mrazek
Harikrishan Balakrishnan
Miroslaw Abramczyk
Miron Molcan
Shashi Roy
Dalibor Kuznik
Marek Branny-Rduch
Umut Soydan Gltekin

Info?

6
In Country Validation
7
Catalyst CE Project Plan

November December January February March April

Design Phase C C MD Cycle 2:


Initiation Phase
Detail Design 1 1 Load -Test Loaded Data
(Tools, Methodology, Knowledge
Workshops co -Dev/Interfaces
Transfer, Identify Issues, Project Team)
nt


Build Phase
(config - 19/2, dev-22/3)


Key User

Training

Milestone: 15
Jan Milestone: 29
Milestone: 21
Organstructure Jan
March
sign-off High-leveldesign
Allbuildcomplete

sign-off
(configanddev)

Build
TNATemplate

Train Users to fill


TNA Template

Complete TNA: end Feb


Authorization by Internal
Controls

8 Security tasks
In Country Validation
Objective

Adopt the common design


The criteria for not adopting Common Design are:
Legal. Where the adoption of Common Design would
mean operating illegally under local law.
Trade. Where the adoption of Common Design would
have a big impact on volume or revenue
It is the responsibility of the Local Business to provide
justification and evidence of Legal & Trade exceptions

9
In Country Validation
Tools

Tool is Workshops
Workshops
Predefined KFI EU Business Template are used for
validation
Purpose of the workshop is to capture not solved gaps
Sign-off
The results are the findings where the business
requirements in the Enterprise Area were validated
against a KFI EU Business Template
The findings represent the proposed recommendations
where a gap was found between the business and the
KFI EU Business Template

1
In Country Validation

ExecutionofWorkshopsbaseduponreferenceTestCasesorU-
Perform

Workshop
Workshop

Understanding of Common Design


IdentifyOutofScopeitems
IdentifyAgreeditems
Identify differences between As-Is & Common Design
PostWorkshop

PostWorkshop
Creation of documents about differences between As-Is &
Common Design
Agreement for resolution to differences above
Documentation of details regarding agreed resolution to
differences above

Reviewagreedscopefor:
Completeness

Sign-off
Sign-off

Compliance with Common Design


SpecificLocalrequirements
Provide Local/Central sign-off to proceed to Stage 3 - Build
1
In Country Validation
Deliverables

Workshops documents
Plant design summary document
GAP analysis and
Business Change documents
Sign-off
TNA first approach

TNA example Sign-off example

1
In Country Validation
Next steps

To take-away and complete:


Meeting minutes (Central)
Meeting feedback (Local)
GAP list (Central)
Stakeholders register (Local-Central)
Roles and responsibilities matrix (Local-Central)
Information about GAPs: GAP document creation (Central)
and validation (Local).
To complete Business Change documents (Central).
To provide (Local) a list of interfaces to review (Central)
To provide any example of report out of the scope (Local).
Review TNA and prepare upgrade for next meeting (Local).
Review all info and get ready for next meeting (All).

1
Business Change Analysis (BCA)

Identification of business changes in your plant. For


instance:
change in a process,
change in roles or responsibilities,
bespoke reporting,
training required, etc.

Identify in a list of your own list of B. Changes. You


will be trained on how to load these into solution
manager Solutions Manager

BC list example BC doc example

1
Current situation
15
Current situation

Today
SAP Quality Management is used combined with Excel
applications.

Tomorrow
STAR approach with SAP QM module

LegacySystem

Opava

Czech Republic Deli

Kolonda

Plonsk
Poland
Jaroslaw

Szekesfehervar
Hungary
Gyr

1
Basics SAP QM
17
Basics SAP QM Objects: 3 Steps

Created manually (QA01) or


Automatically triggered by
Inspection
an event
Lots

Achieved via transactions:


Results (i) QE51N (standard SAP)
Recording (ii) ZQM_RES (bespoke
transaction)

QA11. Stock released from


Usage
QI stock to unrestricted or
Decision
blocked depending on results.
Recording

1
3BasicStepsofQM

Transaction Document Result

QA01 or MIGO Inspection Lot (Output) Inspection Lot creation

Inspection Lot results


QE51N or Inspection Lot (Input/ Output)
recording
ZQM_RES2

QA11 or Usage Decision (+ Release


Inspection Lot (Input/ Output)
Automatic stock)

Demo

Material:532781(Z004)ES02

19
QM. Bespoke fields for Inspection Lots

These are the


bespoke fields
added to lot
origin 89
and 01

2
QM. Bespoke fields for Inspection Lots

Inspection Lot bespoke fields in details: Production and


Sample date and
time to indicate
when samples
were drawn

Free text fields to help uniquely identify the sample

Line and Equipment from which the sample was drawn. Lines and equipments are
Maintained in a separate bespoke table (ZQM_TABLES)

2
Inspectionlotinformation

Transaction Document Result

QA03 Inspection Lot (Output) Inspection Lot display

Demo

Material: 532781 (Z004) / ES02 /890000348330

22
Inbound Process
23
QM. Inbound Material General Process

Autoprint
Labels

g er Inspn. Autoprint
Goods trig Lot Sample Results
Usage
Decision
Receipt Created Drawing Recording
Recording
automatically Instruction

Skipcreationforsame Autoprint Release


vendor,batch,material Inspection of
combination Instruction Stock
upto6months (manual/auto)

Exception Table to
create inspection lot
every time

2
Goods Receipt Decision Tree for Raw/Pack

Goods Receipt

Conditions:
(1) Batchmanaged
No Should (2) QMViewexist
STOP material be (3) Materialtype:Z002(SFG),Z003
inspected ? (RAW),Z004(PKG)
(4) InspectionTypeoforigin89
assignedandmarkedpreferred
Yes

Material
Yes Check if inspection lot
In
should always be created?
Customised Table: ZQM_MATNR
Table?

Create Inspn Lot No

Mat/Vendor/Batch
No received in
Last
6 Months?

Yes

No Inspection Entry of material made in


lot created bespoke table: ZQM_QALS

2
GR: Types of Inspection Lot (SRIL / NSRIL)
2 cases:

Plant uses decentralised Plant uses R/3 (centralised)


warehouse management warehouse management

Non-Stock Stock
Relevant Relevant Lotorigin:01
Lotorigin:89
Inspection Inspection
Lot Lot
(NSRIL) (SRIL)

Record Results Record Results


And And
Usage Decision Usage Decision

Logon to Stocks
decentralised Released
WM System Automatically in
To release stock Difference R/3 System
manually

Note: Bulk Materials uses NSRIL


2
QM. Case for Bulk Materials
(SRIL: Stock relevant insp lot)
Diagrambelowdepictsthe
processflowforbulkmaterials

Truck arrives Truck weighed


Truck weighed after unloading
Before unloading

GRisposted InspLot(origin01) Performanalysis


immediatelyatarrival Createdautomatically andrecordtheresults

GR with theoretical Batch is posted to QI stock


weight with real batch

Performanadjustment
ofquantitywithMB1B Performthe
orMB1Aifthereisa UsageDecision
differenceinqty.

Goodsarepostedautomatically
Real batch gets turned into tounrestricteduse.
Dummy batch 1 Abatchistransferred
toadummybatchinbackground

2
Standard Decentralise Inbound Processing
(Non-Stock Relevant Inspection Lot)
UnderstandingofQMwithinade-centralisedwarehouseenvironment

withoutHandlingUnit
Inbound
Purchase Inbound Delivery
Order Delivery

Pack
1stScan

ERP(R/3) Transfer
Order

Confirm 2ndScan
Auto creation

Inspection
GR
Idoc GR
Lots

WMS
Results UD Manual Releasebatch
Recording Recording QI->Unrestr.
byQMpersonnel ZQM_HUMO

2
QM.GRInboundMaterialProcess

Transaction Document Result


Insp. Lot, Insp Instr. Sample inst. and Inspection Lot creation.
MIGO
lables (Output) Labels printing
QE51N or Inspection Lot results
Inspection Lot (Input/ Output)
ZQM_RES2 recording
MB1B or MB1A Quantity Adjustment Quantity Adjustment
QA11 or Usage Decision (+ Release
Inspection Lot (Input/ Output)
Automatic stock)

Demo
Bulk(SRIL)503517/ES02
Bulk(SRIL)11114/SE03
RM(NSRIL)532781/ES02

29
In-Process, SFG & FG
30
Quality Management: In-Process, SFG, FG

SFG
Inspection lots for SFG are manual

FG
Very few products are performed at FG level. Most FG are
decentralised WM managed. WM system has a program to auto
release stock after x number of days from QI stock. During that time,
QM would have taken a sample and completed the analysis. Any
blocking will be performed manually.

In-Process
In-processarenotrepresentedasamateriallevelinabillofmaterial
Thereforeweuseaphantommaterialtypetorepresentthein-processmaterial
andtheinspectionlotsarecreatedmanuallybystaffinthelab

3
QM.InspectionLotsforFG,SFG&WIP

Transaction Document Result


Insp. Lot, Insp Instr. Sample inst. and Inspection Lot creation.
QA01
lables (Output) Labels printing
QE51N or Inspection Lot results
Inspection Lot (Input/ Output)
ZQM_RES2 recording
QA11 or Usage Decision (+ Release
Inspection Lot (Input/ Output)
Automatic stock)

Demo
SFG (Insp. Type Z030) AT01 / 400592-400596, 407273
FG (Insp. Type Z040) ES02 / 87093, BE02 / 26292, NO02 / 20681
SFG (Insp. Type Z020) AT01 / PHAT1PA001-009

32
Environmental
33
Environmental Master Data

Maintain
Environmental
Master Data
ZQM_ENV

Link Material,
Materials Maintain Lines Line and
(type phantom) And Equipment Equipment to
Inspn. Plan
Representing what
is to be inspected
Transaction: Transaction:
ZQM_TABLES ZQM_ENV

3
QM tables

Maintaining Lines and equipment table with transaction:


ZQM_TABLES

Lines

Relationship between Line


and Equipment

Equipment

3
Environmental Process

Run Environmental
Program
ZENV

Planned date entered is populated


Mass Creation of
Into production and sample date
Inspection Lots
And time

Print
Physical Labels
Collection of samples
from the lines

Print Micro Labels and


Cancel Inspn lot
no longer required

Using QE51N or ZQM_RES


Record Results

3
QM.EnvironmentalProcess

Transaction Document Result


Insp. Lot, Insp Instr. Sample inst. and Inspection Lot creation.
QA01
lables (Output) Labels printing
QE51N or Inspection Lot results
Inspection Lot (Input/ Output)
ZQM_RES2 recording
QA11 or Usage Decision (+ Release
Inspection Lot (Input/ Output)
Automatic stock)

Demo
DE01 / FPDE10109, FPDE10121, FPDE10122

37
Micro Analysis
38
Micro-biology Processes

Physical depending on
Sample product group

Pre-incubation Time 1 Agar Plate per


e.g. 2 days Characteristic and
per dilution

Preparation Date
Coliforms Yeast Count Mould Count ZQM_PREP
Count

Preparation Data is calculated based on the


production date + pre-incubation time
after 1 after 4 after 4 (based on working calender days, not
days days days calendar days). Pre-incubation time is
Incubation stored in search field in the inspn plan
Time Each characteristic incubation time is
different and is stored in the characteristic
classification (e.g. coliforms, 1 day)
Characteristics results recording are only
Tabular Results Recording permitted if the incubation period is due.
Incubation period = production date + pre-
incubation time + incubation time
Selection of Calendar by plant: QMXX_CAL
3
Micro reporting

4
QM.Microbiologicalprocesses

Transaction Document Result


QS23 Characteristics Display
Insp.Lot,InspInstr.Sampleinst.andlables InspectionLotcreation.Labels
QA01
(Output) printing
ZQM_PREP Daily Report for MIC Reporting
QS26 WhereusedMIC Info

Demo
QS23: MIC HM140000 / DE02 (HM13*)
QA01: DE02 / 26454, 95494, 103225
ZQM_PREP: Group F9001103 (1 & 2), Date 11.01.2010

41
QM Labels
42
QM Labels.
Structure of Inspection Plan impact into samples

Header Workcenter Physical


Characteristics
Information (RawMatLab) Sample1

Inspection
Workcenter Physical
Plan Operations (ChemicalLab)
Characteristics
Sample2

Materials Workcenter Physical


Characteristics
Assignment Sample3

4
QM. Types of physical labels

Raw/Pack Material Labels


SFG/FP Labels
In-Process Label
R&D Label
Environmental Label

Micro Label: only one type printed for each micro


characteristic marked for printing in the classification
characteristic

4
QM Label printing

Label Printing Program: ZQMXX_LABEL_PRNTR

Re-printing of Label: ZQMXX_REPRINT

4
QM. Raw and pack labels

Barcode of Physical Sample Number


Workcenter

Physical Sample Number

Material Number
and Description

Batch Number and Expiry Date

Vendor Production Date and Time Preparation Date

4
QM. SFG and FG labels

Barcode of Physical Sample Number Workcenter

Physical Sample Number

Material Number
and Description

Batch Number and Expiry Date


Production Date and Time Preparation Date

4
QM. In-process labels

Barcode of Physical Sample Number Workcenter

Physical Sample Number

Material Number
and Description

Line Description
Production Date and Time Preparation Date
Equipment Description

4
QM. Environmental labels

Barcode of Physical Sample Number Workcenter

Physical Sample Number

Material Number
and Description

Line Description
Production Date and Time Preparation Date

Equipment Description

4
QM. Micro labels

Barcode of Physical Sample Number


Dilution

Physical Sample Number

Material Number Culture Medium


and Description
Inspection Characteristic Name
Incubation Time

Incubation Temperature
Preparation Date

5
R&D Inspection Lots
51
Quality Management for R&D

Ability to select characteristics during inspection


lot creation
Pre-selection based on previously created
inspection lot for the day

This is controlled in bespoke config transaction: ZQM_QP1_FLEX

5
R&D Inspection lot creation

5
QM.R&Dinspectionlots

Transaction Document Result


QA01 Creation of Inspection Lot Inspection Lot
QP03 DisplayInspectionPlan InspectionPlan

Demo
BE01/MtlRBE01001
Insp.PlanBE1RD001
Insp.Lot890000493314

54
Other QM Bespoke Functions
55
Quality Management
QM bespoke transactions

Tabular Results Recording (ZQM_RES)


QM Grouping
Revoke Usage Decision
Copy Inspection Lot Header Information
(ZQM_QA01)

5
Quality Management
Tabular results recording

Usage:
Allows fast entry of results by characteristics. This is
used mostly for micro characteristics and any other
characteristics setup as summarised results. Users scan
the barcode on the label to find the physical sample
they want to record results for
Note: The system prohibits results entry for
characteristics which are not due yet for results
recording

5
QM.Tabularresultsrecording

Transaction Document Result


Inspection Lot results
ZQM_RES2 Inspection Lot (Input/ Output)
recording

Demo
DE02/Daterange:30/12to15/01
SelectionbyMIC:HM030002,HM030003Date05/01/2010

58
Quality Management:
QM Grouping

Usage:
Assign several materials to one generic code

Ease of creating inspection lots manually


(maintained in the Kraft Plant data view)
Dynamic Modification Rule controlled at the
mass level (maintained in bespoke table:
ZQMXX_MASS)

5
Quality Management:
QM Grouping

QM Grouping for Grocery Plant

Raw 1 Raw 2 Raw 3

QM Group Eg.SaladCreamor
Mass/Formula TomatoKetchup

Line 1 Line 2 Line 3 FG1,FG2andFG3


sharethesame
Inspectionplan

FG 1 FG 2 FG 3

6
Quality Management:
QM Grouping

Usage:
For FG made from the same mass, the dynamic
modification can be set at the Mass/Formula material
level.
Setup:
(1) Material is created to represent each mass level
(2) Relationship between mass level and each FG is
made in table ZQMXX_MASS
(3) A user exit is used to check and update the
quality level
At the mass material level each time an inspection lot is
created

6
QM.QMGrouping

Transaction Document Result


QDL3 Quality Level Quality Level
QP03 DisplayInspectionPlan InspectionPlan

Demo
DE02/Mtl(FGPhilly)22629
GroupF0310907,Groupcounter1(PhantomPhilly)

62
Quality Management
Revoke Usage Decision: QA12

Usage:

In case the user have made a mistake, they can


Revoke Usage Decision and Re-record Usage
Decision

6
Quality Management
Copy Inspection Lot Header Information

Copy from existing inspection lot: ZQMXX_QA01

Usage:

Fast copy of all information in inspection lot


header including bespoke fields. It can copy from
inspection lot of a different material

6
QM.CopyInspectionLot

Transaction Document Result


ZQMXX_QA01 NewInspectionlot Inspectionlot

Demo
AT01/Mtl140005Insp.lot890000442998

65
Reports
66
Quality Management
List of QM Reports

Report names
QA32 Standard Interactive Housekeeping Report
MCXB Standard SAP Report showing number of analysis done in
Lab
Queries
skipped GR of Raw material (QM_SAME_BATCH)
relationships between SKU and Mass (QM Grouping)
maintained in the material master (QM_MASS)
Micro Prep Date Report (ZQM_PREP)
Single Results - shows all bespoke fields and can be downloaded
to excel
Similar Batch Received in same plant
Sample Drawing Instruction
Report by sample

6
Quality Management
QA32 Inspection Lot Selection

Usage:
This standard interactive report allows users to
perform their daily/weekly housekeeping on
inspection lots.
This report is especially useful to get a list of
inspection lots which have had some rejected
characteristics and require UD recorded manually

6
Quality Management
MCXB Analysis: Inspection Results

Usage:
This standard SAP report provides lab managers with
overviews of the amount of analyses done in the lab by
material, work center, characteristic

Transaction: MCXB

6
Quality Management
SAP QM Queries

There are 2 useful queries:


(a) QM_SAME_BATCH
Shows skipped inspection lots and displays the
existing inspection lot information. Also useful for
evaluating supplier deliveries (related to similar
batch received in the same plant)
(b) QM_MASS
Shows the relationship between SKU and Mass (QM
Grouping) maintained in the material master.

7
QM.Queries

Transaction Document Result


SQ01 Query Reporting

Demo

71
Quality Management
ZQM_PREP : Preparation Date Report

Usage:
Thisreportisusedbythemicrobiologicallabworkersasa
worklisttoshowallphysicalsamples(bycharacteristic)
thathavetobepreparedonthepetridisheseachday.
Thisreportisgeneratedbasedonthepreparationdate
bespokefieldinthephysicalsamples.
Note:onlymicrocharacteristicwillbeselectedforthis
report.

Microsoft Word
Document

Demo
See slide 39 for demo

7
Quality Management
Single Results Report

Usage:
This program provides results for all characteristic per
physical sample and inspection lot.
This is a customizable report by Users. They also can
download this report into excel spreadsheet for further
processing if required.

Transaction: ZQMXX_SINGLE_RESULTS

Microsoft Word
Document

Demo
ES02/Z003/01.12.0904.12.09Status5

7
Quality Management
Statistical Report

Statistical Report

Usage:
This program provides statistical calculation per QM Group or
Material for each characteristic per set of limit.

Transaction: ZQMXX_STATREPORT (under discussion with


reference group)

7
Quality Management
Similar Batch Received in same plant
Usage:
This program is setup to run in the background per plant once per day to
check if there are inspection lots created for the same plant which satisfy the
following conditions:
Same material, vendor and batch combination has been previously
received in the same plant in the last 6 months.
The material has to be goods receipted into quality stock for the plant
which the program is performing the checking for.
The check will only include inspection lot created in the past 6
months. The program will use both date and time to check this
condition.
If it finds records that satisfy the above conditions, it will then
generate a
notification via email. Outlook Item

The following setup is required:


Use transaction: ZQM_CHKBAT_EMAIL to specify the recipient of the
email
A batch job has to be set up to run program:
ZQMXX_STK_CHECK_BATCH once a day. Alternatively, use
transaction: ZQMXX_STK_CHECK_BAT to run the program online

7
Quality Management
Sample Drawing Instruction

Usage:
This report is printed automatically when the inspection lot
is created upon goods receipt. It shows information on
how sample should be collected. This report can be
printed in different languages.

Sample Drawing
Instruction
Config Transaction: ZQM_PRINT_LANG

7
Quality Management
Inspection Instruction Report (Report by Sample)

Usage:
This report is printed automatically when the inspection lot is
created upon goods receipt. It is used as a work list

The inspection plan used to control which master inspection


characteristic to be printed and the number of lines to print

Inspection Inspection
Instruction 1 Instruction

7
Certificate Of Analysis
78
Quality Management CoA

CoA can be printed for SFG as well as FG.


Setup
Create certificate profile containing the
characteristics you want printed
Assign the profile to material or customer/material
CoA can be printed and faxed or emailed
directly to customer from SAP
Example of COA attached Adobe Acrobat
Document

7
QM. CoA

8
QM.CoA

Transaction Document Result


QC01 CertificateProfile CertificateProfilecration
ZQMXX_QCERT CertificateofAnalisys CoAtoCustomer

Demo
QC03. DE192079001/1/Z002 (go to Char. Screen)
ZQMXX_QCERT. DE01 / Insp. Lot 890000301493 / Mtl # 90857 /Cust. 6224591

81
Notifications
82
Quality Management
Quality Notifications

Function:

Allows capturing of internal as well as external non-


conformances using pre-defined codes
Include follow-up actions
Assign follow-up actions and person accountable
Print or email Supplier Non-conformance Report

Adobe Acrobat
Document

8
Quality Management
Quality Notifications

Generalities

Recently Quality Notifications have been included in the SAP common


design used by live QM plants.

This functionality captures defects identified when results are being


recorded.

Enables the activities to resolve the issue to be recorded.

Builds up a history of both internal issues and Vendor issues.

Complaint reports can be sent to the supplier via mail or fax.

Further functionality is currently being investigated

8
Quality Management
Quality Notifications

Notification types

Z1 Internal Notifications Created during results recording or


manually created. Capture issues relating to finished / semi
finished goods, environmental testing or through observations.

Z2 Supplier Notifications - Created during results recording or


manually created. Capture defects to Raw Materials. Log the
issue against the material, batch and supplier (vendor)

8
QM.QualityNotifications

Transaction Document Result


QE51N Inputresults CreatedefectsforMICinIL
QM01/QM02 QualityNotificationcreation/update CompleteQN
QM03 Actionlog,Documentsdiagram DisplayQN
QM11,QM13 Notificationslist,ListofTasks Reporting
MCVZ,MCXV NotificationAnalysisbyVendororbyMaterial Reporting

Demo
QE51N. Insp. Lot 890000479807 or
ES02, Lot created from 01.12.09 to 04.12.09 Insp. Type Z010

86
Function Summary
87
Quality Management
Functions summary by plant

Microsoft
Office Excel Worksheet

8
Add ins
89
Teammembers

Mobile
Name Department Site Country Direct phone number number
Production Czech
Jiri Mrazek Opavia Factory Opava Republic +420 553 825 811
Miroslaw
Abramczyk Production Jaroslaw Poland +48(016)621 28 41
BU-MFG/Pro
Competence
Miron Molcan Center Bratislava Slovakia
Czech
Dalibor Kuznik IT / IS Opava Republic +420 553 825 330
Marek Branny-
Rduch IS Cieszyn Poland +48 33 8519735
Umut Soydan Information Kucukyali - +90 216 489 52 00
Gltekin Systems Istanbul TURKEY Ext:102

9
This document serves as a basis for Discussion and analysis to draft options and hypothesis that
could be presented for review by our stakeholders. It is a preliminary working document without any
recommendation on future organization

Vous aimerez peut-être aussi