Personnel Discipline

Norms and Conduct

of Public Officials and Employees

Commitment to public interest

Professionalism
Justness and sincerity
Political neutrality
Responsiveness to the public
Nationalism and patriotism
Commitment to democracy
Simple living
Commitment to public interest

Public officials and employees shall always uphold the public

interest over and above personal interest. All government
resources and powers of their respective offices must be
employed and used efficiently, effectively, honestly and
economically, particularly to avoid wastage in public funds
and revenues.
Professionalism

Public officials and employees shall perform and discharge

their duties with the highest degree of excellence,
professionalism, intelligence and skill. They shall enter public
service with utmost devotion and dedication to duty. They
shall endeavor to discourage wrong perceptions of their roles
as dispensers or peddlers of undue patronage.
Justness and sincerity
Public officials and employees shall remain true to the people at all
times. They must act with justness and sincerity and shall not
discriminate against anyone, especially the poor and the
underprivileged. They shall at all times respect the rights of
others, and shall refrain from doing acts contrary to law, good
morals, good customs, public policy, public order, public safety
and public interest. They shall not dispense or extend undue favors
on account of their office to their relatives whether by
consanguinity or affinity except with respect to appointments of
such relatives to positions considered strictly confidential or as
members of their personal staff whose terms are coterminous
with theirs.
Political neutrality

Public officials and employees shall provide service to

everyone without unfair discrimination and regardless of
party affiliation or preference.
Responsiveness to the public
Public officials and employees shall extend prompt, courteous,
and adequate service to the public. Unless otherwise provided by
law or when required by the public interest, public officials and
employees shall provide information of their policies and
procedures in clear and understandable language, ensure openness
of information, public consultations and hearings whenever
appropriate, encourage suggestions, simplify and systematize
policy, rules and procedures, avoid red tape and develop an
understanding and appreciation of the socio-economic conditions
prevailing in the country, especially in the depressed rural and
urban areas.
Nationalism and patriotism

Public officials and employees shall at all times be loyal to the

Republic and to the Filipino people, promote the use of
locally produced goods, resources and technology and
encourage appreciation and pride of country and people.
They shall endeavor to maintain and defend Philippine
sovereignty against foreign intrusion.
Commitment to democracy

Public officials and employees shall commit themselves to the

democratic way of life and values, maintain the principle of
public accountability, and manifest by deeds the supremacy of
civilian authority over the military. They shall at all times
uphold the Constitution and put loyalty to country above
loyalty to persons or party.
Simple living

Public officials and employees and their families shall lead

modest lives appropriate to their positions and income. They
shall not indulge in extravagant or ostentatious display of
wealth in any form.
Duties and Obligations
SALN declarations of employee/official and his/her spouse and
children
Within 30 days after assumption of office
On or before April 30 every year
30 days after separation from service

Identification and disclosure of relatives, business interests and

financial connections

Authorization for Ombudsman to obtain employee/officials

SALN and other records (business interests, financial connections,
etc.)
Within 30 days after assumption of office
Duties and Obligations

Avoid conflict of interest

Resign from position in any private business enterprise within
30 days from assumption of office
Divest shareholdings within 60 days from assumption of office
(exceptions: honorary, laborer, temporary, casual)

Act promptly on letters and requests

Within 15 working days
Reply must contain action

Act immediately on personal transactions

Duties and Obligations

Process documents and papers expeditiously

Not more than 3 signatures

Submit annual performance report within 45 working days

from the end of the year

Make documents readily available for public inspection

Incentives and Rewards
Committee on Awards to Outstanding Public Officials and Employees
Co-Chairmen
Ombudsman
Chairman of the Civil Service Commission
Members
Chairman of the Commission on Audit
two government employees to be appointed by the President

Tasks:
conduct a periodic, continuing review of the performance of public officials
and employees
establish a system of annual incentives and rewards to the end that due
recognition is given to public officials and employees of outstanding merit
Incentives and Rewards
Conferment of Awards
years of service
quality and consistency of performance
obscurity of the position
level of salary
unique and exemplary quality of a certain achievement, and the risks
or temptations inherent in the work

Incentives; bonuses, citations, directorships in government-owned or controlled

corporations, local and foreign scholarship grants, paid vacations and the like,
automatic promotion to the next higher position with the commensurate salary
suitable to their qualifications
Grounds for Disciplinary Action
Dishonesty
Oppression
Neglect of duty
Misconduct
Disgraceful or immoral conduct
Being notoriously undesirable
Discourtesy
Inefficiency and incompetence
Receiving gifts in exchange of a favor or better treatment
Conviction of a crime involving moral turpitude
Grounds for Disciplinary Action
Improper/unauthorized solicitation of contributions from
subordinates (or students)
Violations of Civil Service Law and Rules, reasonable office
regulations
Falsification of public documents
Frequent unauthorized absences, tardiness, loafing
Habitual drunkenness
Illegal gambling
Refusal to perform official duty or render OT
Disgraceful, immoral or dishonest conduct prior to entering the
service
Grounds for Disciplinary Action
Physical or mental incapacity/disability due to immoral or vicious habits
Borrowing money by superiors from subordinates
Lending money by subordinates to superiors
Willful failure to pay debts and taxes to the government
Contracting loans from persons with whom the office has business
relations
Pursuit of private business, vocation or profession without permission
required by CS rules and regulations
Insubordination
Partisan politics by one holding non-political office
Grounds for Disciplinary Action

Conduct prejudicial to the interest of the service

Lobbying for personal gains without authority
Promoting sales of tickets in behalf of private enterprises that
are not intended for charitable or public welfare
Nepotism
Jurisdiction

Complaints may be filed by a private person with the office

or the CSC
Administrative proceedings may be initiated by department
or office head
Suspension of not more than 30 days (or fine equivalent to 30
days salary)- FINAL AND EXECUTORY
Suspension of more than 30 days- APPEAL (Dept. Head
Merit Systems Protection Board CSC
Dismissal- subject to automatic review by CSC
Procedures for Investigation
Sworn statement of complainant + documentary evidence
No prima facie case found- CASE DISMISSED
With prima facie case- CHARGE/S FILED
Employee notified in writing
Employee to answer charges within 72 hours upon receipt
Decision by disciplining authority within 30 days
Investigator to submit report within 15 days from conclusion of
investigation
Preventive Suspension
Pending investigation of dishonesty, disloyalty, oppression,
misconduct, or neglect of duty
Disciplining authority to decide case within 90 days from
suspension

What if disciplining authority failed to decide within 90

days?
Penalties
Reprimand
Fine in an amount NOT exceeding salary for 6 months
Suspension without pay for NOT more than 1 year
Demotion
Transfer
Removal from the service
Imprisonment NOT exceeding 5 years
Appeals

Within 15 days from receipt of decision

Grounds:
New evidence
Decision not supported by evidence
Errors, irregularities prejudicial to the interest of the employee
Office Decorum
Norms of Conduct
Teamwork
Golden Rule
Extend help.
Be pleasant, friendly.
Do not be a complainer.
DO NOT be a gossipmonger .
NO to very exclusive cliques, factions
Observe office rules.
Do not expose yourself to criticism. SET A GOOD EXAMPLE
Office Decorum

Respect your superiors and your subordinates.

Respect your superior, DO NOT upstage him/her.
Telephone etiquette
Only for OFFICIAL use. Minimize personal calls
Answer promptly.
Lift receiver when ready to talk.
Speak with the person, NOT at the telephone.
Be on the line when called party answers.
Identify yourself/your office.
Office Decorum

Telephone etiquette
Identify yourself/your office.

Office of the Director, good morning.

Ms. Cruz line, Mrs. Santos speaking.

Office Decorum

Telephone etiquette
Avoid letting caller wait on the line. If he/she has, tell him/her.

May I place you on hold/do you mind waiting while I go look for Ms.
Cruz?
Office Decorum

Telephone etiquette
Be attentive, ask questions tactfully.
Be courteous.
Handle call if you can. If you cannot, inform caller that you will
refer him/her to the right party.
Fulfill promise to call back.
At the end of the call, say goodbye and place the receiver
GENTLY on the cradle.
Office Decorum

Office attire
Clothing allowance for uniform/expenses for clothing
Office uniform agreed upon by employees.
If office has no uniform- wear business clothes. NO to
party/picnic clothes
Office Decorum

Other regulations
WEAR ID card
NO unnecesarry loitering
DO NOT bring children (leave them at the Offices Day Care)
NO personal business during government time
NO to meaningless chatter at the expense of waiting public
Turn off lights, appliances after office hours.
Maintain cleanliness.
Do useful activities during periods when there is no work.
Use office supplies, equipment, facilities judiciously and with
care.