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Communication
without words;
communication by
means of space,
gestures, facial
expressions, touching,
vocal variation, and
silence for example
(DeVito)
Importance of Nonverbal
Communication
It is estimated that NVC most often conveys a
larger share of social information(65% or more)
while verbal communication plays a less salient
role(35% or less). So much information is
communicated nonverbally that frequently the
verbal aspect is negligible.
The Proceedings of The 1993 International
Symposium on LTM, Beijing-Hohhot, Oct.4 -
13,1993
Importance of Nonverbal
Communication
Communication of
information is essential to
support the infrastructure
of society. This basic need
has not changed since the
first picture signs were
incised on clay tablets in
the Near Middle East
some 6,000 years ago in
order to record business
transactions
Rosemary Sassoon
Signs, Symbols and
Icons 1997
What are the different types of
Nonverbal Communication?
Types of Nonverbal
Communication
Body Gestures and
Facial Expressions
(Jeremy Wilson)
Touch (Sarah Kearns)
Sound (Michael
Jenkins)
Space (Laura Chady)
Body & Facial
Kinesics
The study of the communicative dimensions
of facial and bodily movements
Direction
Quality
Functions of Eye Contact
1) Monitor Feedback
2) Secure the Attention and Interest of
Audience
3) Regulate or Control conversation
4) Signal Nature of Relationship
5) Compensate for Increased Physical
Distance
Eye Avoidance
Civil Inattention
Unpleasant Stimuli
Interested
Emotionally Aroused
HAPTICS
The study of touch as
a means of nonverbal
communication
2) Playfulness
3) Control
4) Ritualistic
5) Task Related
Touch Avoidance
Communication
Apprehension
Self Disclosure
Gender Variation
Gender Differences and Touch
Mothers vs. Fathers
By stressing
different words in
a sentence, you
can change the Now that looks good on you.
meaning completely Could you move any slower?
without doing That was some meal.
anything to the
Is this the face that
structure of it.
launched a thousand ships?
Persuasion, Comprehension, and How Fast We Speak.
Levels of agreeableness, intelligence
and objectivity.
111wpm least amount of
agreeableness, objectivity and least
intelligent
140wpm average intelligence,
agreeableness and objectivity.
191wpm subjects agreed most with
fastest speech; viewed as most
intelligent and objective, even when Comprehension levels
the subjects knew the person was in speeches at 201wpm
trying to sell them something. were at about 95%,
dropping only
slightly to 90% when
upped to 282wpm
Silence
The Functions of Silence
By stressing
different words in
a sentence, you
can change the Now that looks good on you.
meaning completely Could you move any slower?
without doing That was some meal.
anything to the
Is this the face that
structure of it.
launched a thousand ships?
Persuasion, Comprehension, and How Fast We Speak.
Levels of agreeableness,
intelligence and objectivity.
111wpm least amount of
agreeableness, objectivity and
least intelligent
140wpm average intelligence,
agreeableness and objectivity.
191wpm subjects agreed most
with fastest speech; viewed as Comprehension levels
most intelligent and objective, in speeches at 201wpm
even when the subjects knew the were at about 95%,
person was trying to sell them dropping only
something. (DeVito 2001) slightly to 90% when
upped to 282wpm
Silence
Your Silence communicates
just as intensely as
anything you
verbalize.(Jaworski 1993)
The Functions of Silence
Time To Think: Time to formulate responses.