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Quality Related Cost
Quality costs are the costs associated with preventing, detecting, and correcting
product issues related to quality.
 Cost of Quality: Not Only Failure Costs
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Quality is measured by the cost of quality which is the expense

of non conformance the cost of doing things wrong.
Philip Crosby
Quality Is Free

No one will deny the importance of quality, but it is the

confusion surrounding the payoff and the trade-off between cost and
quality that is unclear to many decision makers.