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Opportunities Threat
LVMH Profitability
declining the demand Specific treds in countries Declining demand for luxury
for luxury. The companys Social Consumer needs for quality goods
sales growth slowed in creative or distinctive design Companies highly dependents
Willingness loyalty to a brand on consumer preferences
late 2001 and early 2002 Willingness to pay premium Decreasing of global good
as affects of the terrorist price mood
attacks and lingering
global recession
Technology Rising of e-business Technological knowledge of
developing ecommerce
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P
Threat from new entrance
are LOW 02 Power of Buyers LOW
No Impact on premium price
Brand image established Brand Loyalty
O High level of knoeledge Differentiation between
R needed products
Capital requirement to
T acquire luxury brands
E
01
S
Rivalry within Industry
HIGH
5 Acquisition war
Domination of big groups
F
O
R
C
Power of Suppliers
E MODERATE
S
03
Rarely for some raw Threat of Subtitutes LOW
materials
Low switching 04 Conterfeit Product
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Internal Analysis
Buyers
Consumer Individuals buyers that buy product
Consumer are Direct Individuals through retailing stores. Specific
who needs luxury goods. (Maximum retailer (jewelries) department stores
Direct Consumers).
Competitors Suppliers
GUCCI, HERMES, KERING, Raw materials suppliers
RICHEMONT, PRADA
Resources 6
Tangible
Star brands : Highly profitable and
rapidly
Companys growth : diversification
into a wild variety of luxury products
Locations : France
Intangible
CEOs capability : Arnault assembled
Value Chain Analysis Value Chain Analysis (cont)
nearly 50 luxury brands
Human resources : training institute, Firm infrastructure:
Common internal communications system
technical expertise, creative
(LVMH planet) lowed business to share
designers, well trained craftsmen information
Inbound Logistics : decentralization
Focus on Quality raw materials Human Resource Management
Operations Created its training institute, craftsmanship
Technical expertise on each business units (craftmen training and refined for long time)
High control of quality Hiring very dedicated people who love the
High productivity brand
Marketing & Sales Technology Development
Marketing in the worldwide LVMH broad collection of business (6 business
Customer relationship management (pursue inits)
cross selling opportunities) to create loyalty Online information exchange system
Advertising the image of brand to increase Enterprise resource planning system
desire Cost savings from sharing technological
Control of retail channels, company-owned knowledge
retail locations Procurement
Services E-procurement of office supplies
High level of customer services
Competitive Advantage
and Core Competencies
Watches and
jeweleries
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Strenghts : Weakness :
Powerfull and prestigious brand Focus on sales
portofolio Low revenue of some brands
Strong strategy of new product No deep focus in particular brand
launches
Share of resources between business
units
Organizational culture : decentralized
Opportunities :
Willingness to pay premium price WO
Rising of e-business SO
Spesific trends in different countries Market development Market development
Threats :
Declining demand of luxury goods WT
Counterfeiting
ST Concentrated growth
Incresing competition
Declining of international travels
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Weighted Weighted
Attractiven Strenght
Industry Attractive Fators Weight Industry Competitives Strenght Measure Weight Strenght
ess Rating Rating
Rating Rating
Market size and projected Relative market share 0.10 8 0.80
02 7 1.4
growth Cost relative to competitors 0.10 7 0.70
Intensity of competition 0.15 6 0.9 Ability to match rivals on key
0.15 6 0.90
Strategic fits and resources fits product attributes
with other industries in 0.1 6 0.6 Bargaining leverage 0.05 6 0.30
portofolio
Strategic fit relationship 0.10 8 0.80
Resources requirement 0.05 7 0.35
Technology and innovation
Emerging industry opportunities 0.20 7 1.40
0.1 8 0.8 capabilities
and threats
How well resources match KSFs 0.20 8 1.60
Seasonal and cyclical influences 0.2 7 1.4
Degree of profit relative to rivals 0.10 6 0.60
Social, political, regulatory, and
0.1 8 0.8 Sum of weight 1.00
environmental factors
Competitives strength rating 7.10
Industry uncertainty and
0.1 5 0.5
business risk
Sum of weight 1.00
Industry attractiveness 6.75
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Weighted Weighted
Attractiven Strenght
Industry Attractive Fators Weight Industry Competitives Strenght Measure Weight Strenght
ess Rating Rating
Rating Rating
Market size and projected Relative market share 0.20 9 1.80
0.20 9 1.80
growth Cost relative to competitors 0.10 8 0.80
Intensity of competition 0.15 8 1.20 Ability to match rivals on key
0.10 7 0.70
Strategic fits and resources fits product attributes
with other industries in 0.10 8 0.80 Bargaining leverage 0.15 6 0.90
portofolio
Strategic fit relationship 0.10 7 0.70
Resources requirement 0.10 9 0.90
Technology and innovation
Emerging industry opportunities 0.20 9 1.80
0.10 6 0.60 capabilities
and threats
How well resources match KSFs 0.10 8 0.80
Seasonal and cyclical influences 0.05 5 0.25
Degree of profit relative to rivals 0.05 7 0.35
Social, political, regulatory, and
0.20 8 1.60 Sum of weight 1.00
environmental factors
Competitives strength rating 7.10
Industry uncertainty and
0.1 6 0.60
business risk
Sum of weight 1.00
Industry attractiveness 7.75
12
Weighted Weighted
Attractiven Strenght
Industry Attractive Fators Weight Industry Competitives Strenght Measure Weight Strenght
ess Rating Rating
Rating Rating
Market size and projected Relative market share 0.10 5 0.50
0.10 8 0.80
growth Cost relative to competitors 0.10 6 0.60
Intensity of competition 0.10 6 0.60 Ability to match rivals on key
0.05 4 0.20
Strategic fits and resources fits product attributes
with other industries in 0.10 5 0.50 Bargaining leverage 0.10 4 0.40
portofolio
Strategic fit relationship 0.10 3 0.30
Resources requirement 0.15 7 1.05
Technology and innovation
Emerging industry opportunities 0.25 6 1.50
0.10 7 0.70 capabilities
and threats
How well resources match KSFs 0.20 6 1.20
Seasonal and cyclical influences 0.10 4 0.40
Degree of profit relative to rivals 0.10 4 0.40
Social, political, regulatory, and
0.10 5 0.50 Sum of weight 1.00
environmental factors
Competitives strength rating 5.10
Industry uncertainty and
0.25 5 1.25
business risk
Sum of weight 1.00
Industry attractiveness 5.80
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Weighted Weighted
Attractiven Strenght
Industry Attractive Fators Weight Industry Competitives Strenght Measure Weight Strenght
ess Rating Rating
Rating Rating
Market size and projected Relative market share 0.10 6 0.50
0.10 5 0.50
growth Cost relative to competitors 0.10 5 0.50
Intensity of competition 0.05 4 0.20 Ability to match rivals on key
0.20 6 1.20
Strategic fits and resources fits product attributes
with other industries in 0.10 5 0.50 Bargaining leverage 0.05 4 1.20
portofolio
Strategic fit relationship 0.10 5 0.20
Resources requirement 0.20 6 1.20
Technology and innovation
Emerging industry opportunities 0.05 7 0.50
0.20 6 1.20 capabilities
and threats
How well resources match KSFs 0.20 7 0.35
Seasonal and cyclical influences 0.15 7 1.05
Degree of profit relative to rivals 0.20 6 1.40
Social, political, regulatory, and
0.15 6 0.90 Sum of weight 1.00 1.20
environmental factors
Competitives strength rating 5.85
Industry uncertainty and
0.05 6 0.30
business risk
Sum of weight 1.00
Industry attractiveness 5.70
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Recomendation
Market development : Developing existing brand in emerging countries
Concentrate on emerging country : China, India, Latin America
Marketing : use of existing marketing skills to conduct market research to find
consumer insight in these countries.
Build partnership with local retailers
Pruduct development : Focus on developing product through e-commerce
Have online stores and social media webpage
The company will follow the existing organizational culture : share knowledge
between brands to save costs
Human resource : hire some specialized web designer to create websites
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