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Introduction to the HedEx Lite

Huawei Technologies Co., Ltd.


June 2010
www.huawei.com

HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential


Contents

• Overview of the HedEx Lite


 What Is the HedEx Lite
 Product Features
 What Is New in HedEx Lite V100R003
 Terms
• Start the HedEx Lite
• Functions
• Problem Handling

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What Is the HedEx Lite
The HedEx Lite is the single-user software of the HedEx (Huawei Electronic
Documentation Explorer) and used to view, search, and manage Huawei
product documents in the electronic format. It provides the functions of viewing,
searching, printing, adding favorites, adding remarks, providing feedback,
Library Management and Library Auto-Upgrade.

The HedEx Lite provides network-boundless and complete user experience of using product
documents for network maintenance engineers that do not work in a fixed office. As the
single-user software, the HedEx Lite occupies a small storage space and memory usage. In
addition, You can use the HedEx Lite to automatically download the latest libraries from the
support website or HedEx server to upgrade the local libraries.

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Product Features
• The HedEx Lite does not need to be installed, and the size of its installation
package in English is about 5 MB.

• Automatically download the latest libraries from the support website or HedEx
server to upgrade the local libraries.

• Documents of multiple products and multiple versions are managed in a


centralized manner.

• You can search for the documents of different products. The search results can be
classified, thus facilitating quick location .

• You can add remarks (such as notes or questions) to the specified information in a
document.

• Documents can be dynamically and conveniently added to or deleted from the


system.

• The HedEx Lite software auto-upgrade is supported.

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What Is New in HedEx Lite V100R003 About
Functions and Interfaces (1)
New Features
Feature Function Description
Library auto- By connecting to support.huawei.com or the HedEx Server, the HedEx
upgrade Lite automatically detects whether the existing libraries are updated
on support.huawei.com or the HedEx Server. If libraries are updated,
the HedEx Lite prompts you to upgrade the existing libraries, and you
can perform the auto-upgrade of libraries by a simple click.
Auto-upgrade of By connecting to support.huawei.com, the HedEx Lite automatically
the HedEx Lite detects whether the HedEx Lite software has a new version released
software at support.huawei.com. If a new version is available, the HedEx Lite
prompts you to upgrade the software, and you can perform the auto-
upgrade of software by a simple click.

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What Is New in HedEx Lite V100R003 About
Functions and Interfaces (2)
Updated Features
Feature Description
Search Supporting searching by product feature.
Printing Supporting printing a selected node and all its subnodes.
Remark Supporting locating the row where a remark is added.
Feedback The user feedback mode is updated, and a single opinion is not
saved as a remark automatically.
Library management Supporting uploading multiple libraries at a time and displaying
libraries in different levels by creating folders.

Deleted Features
Feature Description
Installation The HedEx Lite is the single-user software and requires no
installation.
Registration, login, and The HedEx Lite is the single-user software and requires no
user management registration or user management.

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Terms
 HedEx
Huawei Electronic Document Explorer. It is used to view electronic Huawei product documents.
 HedEx Lite
It is the HedEx single-user software. It occupies a small disk space and memory.
 HedEx Server
It is the server-version HedEx and supports multiple-user access through the Web.
 Library
It is the special format of Huawei electronic documents. The postfix is .hdx and the format can
only be read by using the HedEx.
 Basic library
A complete library. By default, it is displayed on the Home tab.
 Patch library
An upgraded library, containing only the updated information in the new version. By default, it
is displayed on the Home tab (a patch library can be uploaded only when the corresponding
basic library exists in the HedEx system). A patch library updates the contents of the
corresponding basic library; therefore, the basic library is not independently displayed any
more.
 Upgrade boot file
A file that is specific for the HedEx Lite library upgrade and in the .hdxi format. The upgrade
boot file contains the information about the library to be upgraded.

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Contents

• Overview of the HedEx Lite


• Start the HedEx Lite
 Obtaining the HedEx Lite Software and Libraries
 Operating Environment on Software and Hardware
 How to Start the HedEx Lite
 Viewing and uploading Libraries

• Functions
• Problem Handling

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Obtaining the HedEx Lite Software and Libraries
 As Huawei customer:
• CD-ROM shipped with the device
 You can find the documentation CD-ROM from the accessories shipped with the
device. The HedEx Lite software and the documentation of the product are contained
in the CD-ROM.
• Other methods:
 Log in to http://support.huawei.com and find the HedEx Lite Release Annoucement.
Open the page of the Release Announcement and click the link for downloading.
 You can contact your local Huawei support engineer to obtain the latest version of
HedEx Lite and the documentation of the products you have purchased.
 Note:
Huawei engineers can also obtain the HedEx Lite from the following URL:
 Support Website>Mini-tool software>Common Product Line>HedEx.
 download address:
http://support.huawei.com/support/pages/editionctrl/catalog/ShowVersionDetail.do?acti
onFlag=clickNode&p_line=&node=000001412172&colID=ROOTENWEB|CO00000001
74&

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Operating Environment on Software and
Hardware
Requirements on Software Hardware Other Software
OS Browser Requirements Requirements

The HedEx Lite may


 Microsoft Windows
provide documents
2000  Microsoft Internet
in the formats of
 Microsoft Windows Explorer 6.0
PDF, Word, Excel,
2003  Microsoft Internet
 Memory: 512 and PPT. To view
 Microsoft Windows Explorer 7.0
MB or above these documents
XP Professional  Microsoft Internet
 CPU: 1.8 GHz properly, you need
 Microsoft Windows Explorer 8.0
or above to install the
Vista Home Basic,  Mozilla Firefox 2.0
 Free disk space: following software:
Ultimate, Business,  Mozilla Firefox 3.0
2 GB or above
and Enterprise  Mozilla Firefox 3.5
 Adobe Reader 6.0
 Microsoft Windows  Google Chrome 3.0
or later
7  Apple Safari 4.0
 Microsoft Office
2003 or later

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How to Start the HedEx Lite
1. Insert the HedEx Lite CD-ROM into the CD-ROM drive.
2. Run the HedEx Lite directly or copy the HedEx Lite to your computer for use. The
details are described as follows:
 Direct running HedEx Lite
 Copy the HedEx Lite to your computer: On the HedEx Lite running prompt
interface, click Copy and choose a local path of saving the HedEx Lite. In the
local save path of the HedEx Lite, double-click to start the HedEx
Lite.

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Viewing and uploading Libraries
Home page

When you start the HedEx for the first time, no document
may be on the HedEx home page, and you need to upload
libraries first.

To upload a library, do as follows:


 Open HedEx, and then click the Admin tab.
 On the Library Management tab, click Browse to select the library in
the .hdx format to be uploaded.
 Click Upload.

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Contents
• Overview of the HedEx Lite
• Start the HedEx Lite
• Functions
 Interface Layout
 Advanced Search
 Library Auto-Upgrade
 Remark
 Feedback
 Favorite
 Library Management
 Printing
 HedEx Software Auto-Upgrade
 HedEx Lite Tray
 Problem Handling
Tips: Play the slides in view show mode and then you can click the links to view
the introductions to the relevant functions.

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Interface Layout-Main Interface

1.After the HedEx is started, the system automatically displays the main interface.

Help, Contact Us
2.Function menu

3.Click a library to view the


detailed information.
4.Display the information about the library.

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Advanced Search

Specify the search


scope.

Search conditions

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Narrowing Your Search
You can narrowing your search by below method:
 Search Within Results
 Keyword Combination
 Search Syntax
 Search Filtering
Search results are classified based on search dimensions, and the search results in
each dimension are filtered based on scenarios.
Note: Search dimensions are relevant to the information search design of libraries. The
actual search dimension depends on libraries.

There classifications
Multiple scenarios

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Library Auto-Upgrade - Three Methods

1. Set library upgrade parameters

2. You can choose one of the three methods as required (choose another one if you do not
have the upgrade boot file).

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Library Auto-Upgrade - Online Query

4.Select the library to be downloaded and then click


Download Now.

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Library Auto-Upgrade - Simple and Convenient
Upgrade by Importing the Upgrade Boot File
Note:
The upgrade boot file is specific for the HedEx
Lite library upgrade in .hdxi format. It contains the
information about the library to be upgraded and
is provided by Huawei. hdxi file is delivered with
the library.

1. Users import the upgrade boot file (including


the product name, product version, and customer
name) to view the target version information.

2.Start the upgrade after confirmation.

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Library Auto-Upgrade – Auto-Upgrade Library Patch
 The HedEx Lite periodically (30 days by default) detects whether its existing
libraries are updated in http://support.huawei.com or the HedEx Server. If updated
libraries exist, the system prompts you to upgrade the libraries.

 You can also Refresh the Upgrade library in the HedEx Lite any time to check
whether libraries need to be upgraded.
The auto-upgrade library patch upgrades the
libraries only of the same product version (for
example, from V100R002C00 01 to
V100R002C00 02, where V100R002C00
indicates the product version) and patch
upgrade (for example, from V100R003C01 01
to V100R003C01 01_SP01 ).

Tips: The HedEx Lite supports resumable download. In other words, when a upgrading task
is interrupted, it continues the upgrade at the interruption point after being resumed.

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Library Auto-Upgrade - Rollback
After libraries are upgraded, if you find that the new version is not the required one,
click on the Upgrade > Upgrade Log page to roll back to the earlier library version.

Rollback
succeeds

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Adding Remarks, Content
You can add a remark to a document when you find useful information when reading
the document.

1.Click Add Remark


to display the remark
interface.

2.The icon is displayed


only if there are
remarks.
3.Click here to locate
the row where a remark
is.

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Remark Management
1.You can query 2.Click Import to import
remarks by author, the remarks that are
title, date, and exported from another
content. system into this system.

4.Click Export to export 3.You can


remarks to an Excel modify or delete
document. a remark.

Tips: The import/export function can be used for data backup and migration.

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Providing Your Feedback
When viewing documents, if you have any doubts, suggestions, or
requirements on the documents, provide your feedback to the email
address specified in the HedEx.

Enter the information and then click Send. Provide your


feedback to the email address specified in the HedEx .
(the default email address is support@huawei.com).

Tips: If you need to provide your feedback for multiple remarks, add remarks and export them
to a file, then send the file to the email address specified in the HedEx (the default email
address is support@huawei.com).

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Adding Favorites for Quick Viewing
When viewing documents, you can create a page that you are interested in or often
need to view as a favorite.

1.Click Add
Favorite to display
2.Save the interface that the favorite
you are interested in as a interface.
favorite for future reading.
On the Favorite interface, you can view all the favorites.
If a favorite title is in gray, it indicates that the library corresponding to the favorite does
not exist and you cannot open the related page of a document.

1.Click a favorite to
locate the detailed 2.You can
contents of a modify or
document. delete the
favorites that
3.You can delete favorites in batches. you create.

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Library Management
You can upload or delete a library in the HedEx directly. In addition, you can choose
whether to display a library on home. If too many libraries are displayed in the HedEx
Lite Home page, you can create folders to display libraries in groups. This is
convenient for viewing libraries.

1.Upload a hdx library provided


by Huawei. To upload multiple
libraries at a time, click Add
More, and then click Browse to
add more libraries.

2.Create folders to 3.Choose


display libraries in whether to
groups. And you can display a library
display folders in on the main
different levels. interface.

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Printing a Page or a Node

You can print only a single page or print the document by using the printing function in
the browser.

1.Print selected node 2.Print only a single


and all its subnodes page.

Tips: Printing a Node function supports only the nodes who formats and those of all their
subnodes are HTML.

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HedEx Software Auto-Upgrade

 If the HedEx Lite can connect to http://support.huawei.com, the HedEx Lite


automatically checks whether any new version of the HedEx Lite software is
available every other 30 days after you run the HedEx Lite for the first time.
 If there is an available new version, the HedEx Lite the automatically displays an
upgrade prompt. You can check whether any new version of the HedEx Lite
software is available through the HedEx Lite tray.

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HedEx Lite Tray
Configure library path through the tray.

If the HedEx page is


closed, you can
double-click the
HedEx tray in the task
bar to open the HedEx
homepage.

Figure 1 Figure 2 Figure 3

You can add up to 10 library


paths.

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Contents

• Overview of the HedEx Lite


• Start the HedEx Lite
• Functions
• Problem Handling

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Problem Handling
 (1) When customers encounter any problem in the use of HedEx, the customers can
contact Huawei front-line engineers for technical support or call the Huawei Customer
Service Hotline or package the log folder under the HedEx path and send it to
support@huawei.com.
 (2) When customers or Huawei front-line engineers encounter any problem in the use
of HedEx, they can submit the problems in the GCRMS based on the product.
 (3) When the second-line cannot solve a HedEx problem, the problem is submitted to
the third-line, that is, the HedEx coordinator of the corresponding product line for
solution, or you can also contact the coordinator of the Information Tools Department
Luo Defen (ID: 00115232) directly for help.

Note:
 HedEx is an attribute of documentation, pay attention to the following points when
submitting problems in the GCRMS:
 Select Document in Root Cause, and enter HedEx information in Work Note.
 When the HedEx applies to multiple products, select the product that the submitter is
responsible for.

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Example

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Thank you
www.huawei.com

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