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◦ Uncompromising integrity
◦ High energy
◦ Good at working priorities
◦ Courageous
◦ A committed and dedicated hard worker
◦ Unorthodox and creative
◦ Goal orientation
◦ Inspired and contagious enthusiasm
◦ Staying level headed
◦ A desire to help others grow and succeed
The behaviours of a good leader/manager will impact greatly
on workplace efficiency and effectiveness
A good manager/leader:
◦ Is able to make staff feel that they are valued
◦ Can aid staff in developing career pathways and in making active
contributions to organisational success
◦ Will inspire and enthuse others
◦ Act as a positive role model
◦ Ensure staff derive job satisfaction
◦ Ensure the organisation benefits from the skills and knowledge of
its diverse employees
A role model is a person who serves as an example, whose
behaviour is emulated by others
Observing means:
Building relationships with employees
Giving feedback
Accept responsibility
You are required to set your own goals and plan your
activities to ensure your goals are realised
This flexibility can be liberating
Be effective
Monitor the ways you use your time and make conscious
changes to your behaviour
Strategies for overcoming time wastage to maintain personal
performance:
Ensure that the goals you set are realistic
Team goals
Speed of work
Development potential
Reliability
Contributions to teamwork
Most of us feel that there will never be enough hours in the
day to complete all of the tasks we have to do
At the start of the day, select the most important tasks that
would make the most difference to productivity and goals
Makes us employable
By taking ownership of your career, assessing your
knowledge and skills and focussing on your professional
development you will be:
The more you know about yourself and others, the more
likely it is that you will be able to achieve your goals
Feedback from colleagues, staff and clients can assist you in
identifying opportunities for growth and development.
Effective forms of feedback from your workplace can include:
Formal/informal performance appraisals
Feedback from managers and colleagues
Feedback from suppliers
Personal reflection and self-assessment