Summer Training Project Report

on
Recruitment & Selection Process
At IKYA Human Capital Solutions Ltd
(A Division of Quess Corp)
By Radhika Malhotra, MBA-III Sems.

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 INTRODUCTION
 IKYA Human Capital Solutions Ltd is a division of Quess Corp Limited , India’s
largest business services Provider. Quess is a USD 640+ million Group,
Operating in 9 countries: USA, Canada, Qatar, Dubai, India, Malaysia,
Philippines Sri Lanka and Singapore. Powered by more than 189,200
employees, servicing 1,700+ clients
o IKYA Human Capital Solutions is the fastest growing HR solutions provider in
India, with specialized service offerings in
 Staffing
 Training and Skill Development
 Executive Search
 Recruitment
 Project based RPO hiring

o Headquartered at Bengaluru, IKYA provide world class HR services through the

company owned offices across India to over 5000+ locations

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 RELEVANCE OF STUDY
 In every organization personnel planning as an activity is necessary. It is
an important part of an organization. Human Resource Planning is a vital
ingredient for the success of the organization in the long run.
 There are certain ways that are to be followed by every organization, which
ensures that it has right number and kind of people, at the right place and
right time, so that organization can achieve its planned objective.
 For every organization it is important to have a right person on a right job.
Recruitment and Selection plays a vital role in this situation.
 Recruitment and selection are two of the most important functions of
personnel management. Recruitment precedes selection and helps in
selecting a right candidate.
 Shortage of skills and the use of new technology are putting considerable
pressure on how employers go about Recruiting and Selecting staff.
Therefore, it is recommended to carry out a strategic study of Recruitment
and Selection procedure.

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 OBJECTIVES OF THE STUDY
 To understand the process of recruitment & selection
 To know the sources of recruitment at various levels and
various jobs
 To critically analyze the functioning of recruitment
procedures
 To identify the probable area of improvement to make
recruitment & selection procedure more effective
 To know the managerial satisfaction level as well as to
know the yield ratio
 To search or headhunt people whose, skill fits into the
company’s values

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 RESEARCH METHODOLOGY
 My work in the organization was to coordinate with the
clients regarding vacant positions in their company, taking
all information from the clients of the job vacancy,
searching for the candidates matching desired profile and
coordinating with the candidates and clients till their final
selection and joining in the company.
 At IKYA, I made a study taking samples containing 4 HR
Consultants from IKYA Recruitment Vertical. I suppose
that this sample unit represent the latest data of
recruitment of all position filled by IKYA.

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 DATA ANALYSIS
 Data Analysis was done in regard to following questions :
 What is the share of sources of recruitment?
 What is the most suitable way to contact candidates?
 In the history of IKYA, how many offers are accepted and
converted into appointments?
 How is the existing recruitment and system in your
organization?
 Does your organization implement control measure to ensure
effective recruitment and selection procedures?
 What are the motivational factors that influence your work
performance?

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 LIMITATIONS OF THE STUDY
 The study tries to understand the process of recruitment &
selection process in IKYA Human Capital Solutions. It is an
attempt to identify the need for recruitment and selection
and the method of recruitment used.
 It was possible that some of the issues & aspects might had
been ignored which may be important from other point of
view.
 As the study is confined to a limited period of time. So,
only selective areas and/or functions were covered.
 Accuracy of the study is purely based on the information
which was gathered during the limited period of training.
 While studying the applicability of the best practices in
IKYA Human Capital Solutions, conclusion has been drawn
from the limited period of training.
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 FINDINGS
 Most of the recruitment is done by the consultancy.
 Telephone is considered the most suitable way to contact
the candidate.
 About 95% of the candidates accept the offer and are
turned into appointments.
 The recruitment system in the organization is good.
 The organization implements control measures to ensure
effective recruitment and selection.
 Salary is the motivational factor that influence work
performance.

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 LEARNING
 The existing recruitment and selection process system
in the organization is mostly (60%) good and fair .
 The majority of the offers (about 90%) are converted
into appointments.
 70% of recruitment is from consultancy.
 74% implement control measure in the organization to
ensure effective recruitment and selection procedures.
 40% of the respondents are motivated to work for the
salaries they get and 30% of them are motivated by the
promotions.
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 SUGGESTIONS
Interview process can be improved by introducing an interview panel
for different levels and positions
Standard questions should be set to both fresher and as well as
experienced candidates.
Candidates’ information should be used to judge the authenticity of the
candidates.
Management may ask suggestions from the candidates to give
suggestions to improve their Recruitment and selection process.
If HR persons go by professionalism, the candidates should be informed
in time about selection result.
The relationship building with the eligible candidates is very much
required.
Management should try to make induction program lively to build a
strong, cordial relationship with the inductees.

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REFERENCES
 Books
 Biswajeet Pattanayak, “Human resource management”.
 Ashwathapa K., Human Resource Management (third edition), Tata Mc Graw
Hill Publication Company Ltd
 Rao Subba P., Essential of HRM & Industrial Relationships
 V.S.P. Rao, Human Resource Management, Text and Cases, Excel Books
Publications Pvt. Ltd.,
 C.R Kothari Research Methodology

 Search engines
 www.recruitescafe.com
 www.justarticles.com
 www.citeHR.com
 www.adecco.co.in
 www.ikyahumancapital.com

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