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Packaging Brief
Stefanny 00000013307
Brand Profile Overview
PT. Greenfields Indonesia is under
the Dairy sector of its corporate brand,
JAPFA
At a glance
Indonesia is going
Market Leader in Fresh
through a period of rapid The operation of a milk Established Shanghai
Milk Sector in Indonesia
economic growth.There’s processing facility that Austasia Food Co Ltd to
an absence of large-scale was being constructed in engage Chinese
commercial dairy farms in Malang consumers directly with Launched more products
Indonesia to meet the our traditional in South East Asia :
demand without the commitment to product Ricotta Cheese
imported goods quality and integrity.
Greenfields
Product
(as of 2018)
Communication Objective
Greenfields to be the market leader in the fresh quality dairy products market with
great nutrition and freshness.
Greenfields Vision
Menjadi perusahaan yang selalu menghasilkan berbagai variasi produk yang bermutu tinggi dan
aman dikonsumsi.
Greenfields Mission
1. Menyediakan produk yang menyehatkan untuk menunjang pengembangan sumber daya
manusia.
2. Menyediakan dan mengembangkan sumber daya manusia yang berkualitas dalam
menunjang operasional organisasi.
3. Membina hubungan jangka panjang dengan memberikan layanan costumer secara
profesional dan berkualitas.
GREENFIELDS BRAND DNA
Current Situation
★ “Have achieved 54% Market Share in Indonesia’s fresh milk and Market leader of Indonesia’s fresh
milk” - S. Sembiring, Head Manager and Sales PT. AustAsia Food 2017 (source: Tempo.com)
★ Large distribution channel -> 20 distributor for National distribution as well as exports in 2017,
aiming to enlarge their channel to 38 distributors in 2018
★ Many large trade clients such as Starbucks, Maxx Coffee uses Greenfields dairy as their products
component/ingredient.
★ High awareness on Greenfields’ name
★ Greenfield is enlarging its product line within the dairy sector with products like cheese, yoghurt, etc.
FRESH DAIRY
COMMUNICATION OBJECTIVES
To have Greenfield’s as the prime fresh dairy choice
COMMUNICATION STRATEGIES
Highlights the safety and quality of the product and its taste
COMMUNICATION STATEMENT
Greenfield milk is an honest milk, straight from the cows to your fridge without any detours,
keeping it HONESTLY FRESH.
Communication Tactics
1. PHASE 1
a. Use TVC to help build the awareness of the product
b. Tasting and Sampling Session
c. Supermarket: displays concentrated at the new dairy ingredient e.g. cheese
d. Use fillers to have presenter launch and explain about the products in a demo e.g. during the commercial of
Indonesian Idol
2. PHASE 2
a. Tasting and Sampling session in supermarket, schools
b. Print ad for further education (recipes, fun fact, nutrition fact)
c. Fillers to have real-life demo to the consumer
3. NEXT PHASES
a. Maintenance of the campaign for advertising material in all channels (print, digital, direct)
b. Sampling to schools/offices/cafes
c. Greenfields Truck
d. Company Social Responsibilities activities
Sampling
OBJECTIVE
● To induce repeat purchase from the consumer
● To create a sense of loyalty for the product
TACTICS
- Print : Include sampling pack (tester) inside of a magazine + could add recipes into the spread
- Direct:
- School to school -> sampling/leaflet on site school
- Supermarket -> sampling with a demo session of what menu can come up from Greenfield milk
- Food services sites e.g. cafe, restaurant-> do the sampling/leaflet + tasting on site
- Greenfields Truck
Fillers
OBJECTIVE
FORMAT
- Product samples
- Special activities at specific outlets
- Announcing new product launch
- Cooking tips
Strategy
The establishment of Brand Presence
a. In the market
i. Supermarket Domination
1. Geography
a. Freezer
b. Shelf
c. Gondola Head
d. Dairy Product Section
2. POS Materials
a. Gondola Head
b. Floor Graphic
c. Cart Vision
d. Shelfstrip
ii. Outdoor Domination
Flagchain, Windowbill, Transit Ad (on buses,train), display
B. On the consumer’s side
1. Awareness build up
a. Fillers
i. 1 minute program of cooking with dairy tips
b. Radio Commercial
c. TVC
d. Digital Campaign -> tips and tricks, health facts
e. Greenfield truck
f. Greenfield Honest Milk Calendar
g. In-store Radio Announcement
2. Trial-Inducing Samples
a. Sampling
i. Magazine
ii. Schools
iii. Office
b. Tasting Session
i. Greenfields Cooking demo in
School/offices (allowing students/workers
to cook using Greenfields dairy products
e.g. pasta)
ii. Greenfields Truck
- Opening + Greetings by
presenter
- Talk Show discussing topics
about nutrition and dairy
- Games/Activities to entertain
the guests (mostly families)
- Tips and tricks for parents
(product in application)
- Sampling of products
Greenfields Truck
GreenFields Easy Cooking
OBJECTIVE
● To establish mind association
between Greenfields dairy
products and the kitchen
● To introduce Greenfields dairy
new product line: Cheese and
how it could enhance your
cooking
- Uses Youtube
as the media
platform
Real Milk for Real Hope - Greenfields CSR
Real Milk for Real Hope - Greenfields CSR
- Done in YCAB Foundation (2012)
to celebrate World School Milk Day
(WSMD)
- The campaign is to help improve
the health of indonesian children
by proving better nutritions.
- The campaign will involve the
Greenfields’ customers via their
program in which every liter of milk
purchased, one liter will be
donated to the under previleged
children under YCAB Foundation.
- Greenfields will donate 10.000 liters
milk to the YCAB’s students.
Brand Dynamics
PROCESS ACTIVITY
Taste Sampling
Satisfaction Satisfied
MARKET CONSUMER
She always knows and want the best for her family; what kind of
nutrition that the family needs. She is determined to give her family the
best and the finest quality of fresh milk from the finest cows to fulfill and
ensure the quality her family’s nutrition.
Segment Variable Market Characteristics
Climate Tropical
Income -
Nationality Indonesian
SES AB
2018 Competitor Activity/analysis - Liquid Milk
BRAND ACTIVITY BASELINE ANALYSIS
1. Indomilk TVC “Kesegaran Susu Asli” Freshness
Full Cream FC Print
Full Cream Chocolate Thematic Ad
UHT Milk Thematic campaign
Non-Fat Free gift
Communication Statement
HONEST MILK, milked and sealed fresh from our farm
Brand Positioning Statement
For milk and lactose lovers, Greenfields is the solution for those who wants pure and
fresh milk milked and sealed directly from the cows, without any chemicals that would harm
your bodies. Greenfields ensures you that their milk is the freshest, safest and most honest
milk there is. Suits best for mothers who only wants the best nutrition for their children.
Greenfields milk can be enjoyed by anyone at any age, anywhere and anytime they want.
CURRENT STATUS ON CONSUMER
Indonesia is still low in the milk consumption number however, Greenfields Fresh Milk have
become the market leader after 15 years since its debut and have contributed to the rise of that
number.
CHALLENGE
How do we remain being the market leader in the dairy sector and how to increase the public’s
awareness and milk consumption?
PRODUCT NAME:
GREENFIELDS FRESH MILK
BASELINE GREENFIELDS
Based on the communication statement:
“HONEST MILK, milked and sealed fresh from our farm”
● Honesty is taking the fastest route with no detour straight to your fridge
● Honesty is serving you with the real fresh milk free of any additives,
● Honesty is giving you the highest quality milk and meets the world’s
toughest microbiological standards.
S.W.O.T
- One of the largest dairy farming industries
in Southeast Asia
- Being used in big retail stores like
Starbucks
- Faster deliveries to places (Hongkong in
just 5 days)
- Large possible consumer -> not only the
SW
target group of customer (all ages
consumer)
- Promotes healthy nutritions
OT
- Cases of leaked package
- Similar design of packaging to
several competitor
SW
OT
SW
-
-
The milk processing industry is involved
in some generic milk drinking
campaigns to increase milk
consumption across Indonesia
Visible to grow more local farms and
producing more milk volume
Visible to be able to take part in the
growing market of milk industry
OT
SW
OT
-
-
Big competition in the dairy products
The still low rate of Indonesia’s
national milk consumption
Recommendation
Moving Samples
Greenfields to conduct moving sampling. A specially designed truck/van is
made for this purpose to raise the brand awareness mobile, reaching to places
that aren’t aware of Greenfields (perhaps remote area). The van/truck should
have: fridge/cooler to always make the milk fresh, storage space, cooking
section (cheese products), cleaning facilities, folded table, tv, speaker,
merchandises, and samples to be distributed as well as staffs to represent
Greenfield.
This would not only raise the awareness of Greenfield brand but also to the
awareness to drink cows milk to Indonesians.
Cooking Contest
Greenfields to hold a contest (perhaps a cooking contest) to as well introduce
their premium cheese gourmet product to the market. This is driven by the fact
that not many are aware that Greenfields does have a cheese gourmet
product line.
Children as the consumer of Greenfields milk have a big power in asking their
parents to purchase Greenfields products.
Advertisement Materials
Proposed
Greenfield
Booth
Proposed
Transit Ad and
POS Materials
Proposed Ad
Materials
(Digital and
Print)
Proposed In
SuperMarket Ad
Materials to raise
brand presence
Packaging Brief
Greenfields MILK line
Greenfields Yogurt line
Greenfields Gourmet Cheese line & Whipping Cream
A. Reason for brief
- Why is the change of pack proposed?
- At the moment, Greenfields’ dairy products have a range of products found in the market. The
appearance of the premium dairy brand lacks shelf standout or appetite appeal compared to
the other dairy products competitor.
- With the change of pack, hopefully Greenfields would not disappoint big important trade clients
that they have such as Starbucks that have been using Greenfields as their dairy product.
- At the moment, the products of greenfields does not embody the same color compared to its
initial brand equity.
- What evidence is there of weaknesses in
A. Reason for brief present design?
- Package defect found thru the handling process
(from filling process to deliverance to warehouse).
There are 9 types of defect that was found from
1680 cases in 2012
- Package doesn’t embrace the ‘Honest Milk’ brand
equity, rather they put emphasize on putting the
target market’s face on the packaging (mom and
son, etc)
- The present design is too typical of a milk carton
packaging design (similar design to Diamond’s,
Frisian Flag, Indomilk Pasteurised Liquid pack
designs)
A. Reason for brief
- What evidence is there of
weaknesses in present
design?
- The present design doesn’t stand
out from its competitor. The color
scheme and packaging looks
similar to Ultra Jaya, Indomilk.
2. Pasteurized Milk Fresh Milk, Hih- 200 mL, 1 L, 1.5 L Carton Flexi
Calcium Low Fat,
Low Fat macchiato,
Hi-Calcium
Skimmed Milk,
Choco Malt,
Strawberry
B. Brand Intention
1. Product Description/Physical Attributes
Product Variant Sizes Packaging Technique
3. Yogurt Original, Mango, 125gr, 500gr, and 1kg Cup Plastic
Blueberry, and
Strawberry.
Consumer Benefit: The premium taste and the nutrition from the dairy products.
Intention: Greenfields intends to serve the best and finest nutrition the most
honest way possible without additives being added.
3. Target Group
Female, 25-45, AB+ SES, Urban
C. Summary of Current Market Position
● Liquid Milk:
● Cheese: IMMEDIATE MARKETING AIMS:
○ Greenfields
○ Ultra Milk ○ Kraft
○ Diamond ○ Prochiz - To increase market share over
○ Frisian Flag ○ Greenfields time
○ Indomilk - To gain more awareness and
share in the cheese and
whipping cream sector
● Whipping Cream - To gain more brand image over
● Yogurt: ○ Anchor time
○ Heavenly Blush
○ Elle & Vire - To protect and surpass existing
○ Cimory
○ Elle Vire ○ Greenfields products
○ Greenfields
○ Biokul
D. Packaging
1. Current Position
a. Greenfields
i. Initial Equity : Greenfields typeface/green color/cows
ii. Consistent use of logo in all products
iii. Some products in “me-too” packaging desing (e.g. Liquid Milk: UltraMilk)
b. Indomilk
i. Initial Equity: Indomilk typeface/blue color
ii. No central packaging concept
iii. All product packaging design evolution process: sweet condensed, pasteurized,
powder, sterilized bottle, sterilized can.
c. Frisian Flag
i. Initial Equity: Diamond + Flag
ii. Centralized packaging concept
iii. Consistent usage of logo throughout product category
d. Diamond
i. Initial Equity: diamond/ red and blue color/cows
ii. Simple design packaging concept
2. NEW DESIGN
E. Mandatories
a. Design
i. A stronger packaging to make Greenfields milk stand out on the shelves (preferably a
different shape of packaging compared to the old one)
ii. Should emphasize the brand Greenfields as Honest Milk
iii. It should have a central packaging concept for all product category
b. Packaging copy
i. Logo, typeface, cow, product name, variant/flavor
ii. Batch number, bar code
iii. weight/volume, ingredients, company, certification
iv. Vitamins and mineral content
v. “Honest Milk”
2. NEW DESIGN
Pouch -
can be thrown
immediately, doesn't
take so much space,
could prevent spilling
by adding a cap to the
pouch
Milk bottle -
Allows one time
consumption of the
milk, easy-to-go, the
neck prevents from
dropping the bottle
E. Research
- Whether the new design solve the weakness and problem of the current packaging
- Packaging equity study (finding and studying consumer perception on Greenfields design)
- Testing the durability of the packaging (will it spill or drop easily)
F. Consumer Testing
We will evaluate the effectiveness of the new packaging design through:
● Quantitative and qualitative research of the final dummy
● Display impact of the pack (real life shelf-display and merchandising)
● Message conveyed by the pack - ensure that the information is being communicated and
understood by the consumer
G. Timing
● Concept Design : 4 weeks
● Packaging Design : 2 weeks
● Research : 8 weeks
● Production : 4 weeks
THANKYOU