Académique Documents
Professionnel Documents
Culture Documents
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 2
Administration & Programs
1-1. Why We Should Work Hard to Prevent
Accidents and Occupational Illnesses
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 3
Administration & Programs
1-2. Doctrines of Common Law
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 4
Administration & Programs
Chapter 2
The Safety, Health, and Environmental Professional
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 5
Administration & Programs
2-1. Current Topics and Concerns for the
Safety, Health, and Environmental Professional
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 6
Administration & Programs
2-2. Benefits of SH&E Expenditures and Activities
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 7
Administration & Programs
Chapter 3
Safety Culture
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 8
Administration & Programs
3-1. Participants in Creating a Safety Culture
• the chief executive officer, who has to express support for safety and
show it by her or his actions and decisions
• the facility management team, who have to consistently support
safe work conditions and obtain safer machinery or materials
• the front-line supervisors, who need to correct behaviors as well as
obtain the right equipment
• the workers, who want to be safe and who together have the most to
lose from an unsafe workplace
• the union, that needs to make safety part of its role in protecting
members
• the purchasing officials, who need to ask about safety when buying
materials and equipment for use in the plant
• the safety professional, who guides, encourages, and directs safety
efforts and provides information and resources for hazard
identification
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 9
Administration & Programs
3-2. Implementing a Safety Culture
Management’s Role
• earning workers’ trust for safety programs, by communicating
effectively
• focusing on safety, not just production output, as a goal
• consistently acting in favor of safety when choices are made
• involving employees in developing programs for change
• creating a positive employee setting
– a well-designed and clean work setting
– clear communication within the facility
– encouragement for employee safety feedback
– positive values expressed to workers by management
– a sense of moral and ethical concern toward worker health and
safety
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 10
Administration & Programs
Chapter 4
Regulatory History
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 11
Administration & Programs
4-1. States with Approved Plans
Alaska New York
Arizona North Carolina
California Oregon
Connecticut Puerto Rico
Hawaii South Carolina
Indiana Tennessee
Iowa Utah
Kentucky Vermont
Maryland Virgin Islands
Michigan Virginia
Minnesota Washington
Nevada Wyoming
New Mexico
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 12
Administration & Programs
4-2. OSHA Regional Offices
• REGION I—Boston (Connecticut, • REGION VI—Dallas (Arkansas,
Maine, Massachusetts, New Louisiana, New Mexico, Oklahoma,
Hampshire, Rhode Island, Texas)
Vermont) • REGION VII—Kansas City, Mo.
• REGION II—New York (New Jersey, (Iowa, Kansas, Missouri, Nebraska)
New York, Puerto Rico, Virgin • REGION VIII—Denver (Colorado,
Islands) Montana, North Dakota, South
• REGION III—Philadelphia Dakota, Utah, Wyoming)
(Delaware, District of Columbia, • REGION IX—San Francisco
Maryland, Pennsylvania, Virginia, (Arizona, California, Hawaii,
West Virginia) Nevada, Guam, American Samoa,
• REGION IV—Atlanta (Alabama, Trust Territory of the Pacific
Florida, Georgia, Kentucky, Islands)
Mississippi, North Carolina, South • REGION X—Seattle (Alaska, Idaho,
Carolina, Tennessee) Oregon, Washington)
• REGION V—Chicago (Illinois,
Indiana, Michigan, Minnesota,
Ohio, Wisconsin)
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 13
Administration & Programs
Chapter 5
Safety Professionals and Impacts of the Law
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 14
Administration & Programs
5-1. Key Regulatory Terms
• Law—adopted by a state legislature or by the U.S. Congress
• Rule (or regulation)—an administrative agency’s published
decision concerning policies or actions that implement an
existing law
• Policy—often appears in a published statement, speech, or
announcement in which the agency’s leader directs employers to
undertake protections that the agency seeks
• Guidance document—used when an administrative agency
does not want to adopt a firm regulation, but wants to send a
message to get a particular outcome. They are not binding.
• Precedent—final decisions made by judges or administrative
hearing officers that are applied later to other cases based on
similar facts
• Standards—technical documents published by organizations
(e.g. ANSI, NFPA, ASTM) to address serious hazards
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 15
Administration & Programs
5-2. Violations for Which Regulators May Issue Citations
• Other Than Serious Violation—has a direct relationship to
job safety and health, but is not likely to cause death or serious
harm
• Serious Violation—death or serious physical harm is
substantially probable
• Willful Violation—employer knowingly commits indifference
with the law
• Repeated Violation—a violation of any standard, regulation,
rule, or order where, upon reinspection, a similar violation can
bring a fine
• Failure to Abate Prior Violation—may bring a penalty or
fine for each day violation continues beyond the prescribed
abatement date
• De Minimis Violation—violations of standards that have no
direct relationship to safety or health
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 16
Administration & Programs
Chapter 6
Loss Control
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 17
Administration & Programs
6-1. Benefits of Hazard Analysis
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 18
Administration & Programs
6-2. Principles of Loss Control
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 19
Administration & Programs
Chapter 7
Safety, Health, and Environmental Auditing
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 20
Administration & Programs
7-1. Key Steps in the Audit Process
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 21
Administration & Programs
7-2. Safety, Health, and Environmental Auditing Standards
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 22
Administration & Programs
Chapter 8
Workers’ Compensation
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 23
Administration & Programs
8-1. Three Basic Types of Workers’ Compensation Benefits
• income replacement
• medical benefits
• rehabilitation expenses
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 24
Administration & Programs
8-2. Four Categories of Worker Disability
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 25
Administration & Programs
8-3. Goals of a Workers’ Comp Program
• to prevent accidents
• to control costs
• to respond to accidents promptly and efficiently
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 26
Administration & Programs
Chapter 9
Identifying Hazards
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 27
Administration & Programs
9-1. System Safety Development Tree
A system safety development tree, starting with the overall system and
proceeding to specific management of risks.
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 28
Administration & Programs
9-2. Risk Management Development Tree
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 29
Administration & Programs
9-3. Analytical Trees Are Structured Common Sense
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 30
Administration & Programs
9-4.
A completed JSA shows how hazards and safe procedures are identified to
help reduce the risk of injuries.
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 31
Administration & Programs
Chapter 10
Incident Investigation, Analysis, and Costs
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 32
Administration & Programs
10-1.
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 33
Administration & Programs
10-2.
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 34
Administration & Programs
Chapter 11
Injury and Illness Record Keeping, Incidence Rates, and Analysis
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 35
Administration & Programs
11-1. Uses of Incident Records
A good record-keeping system can help the safety professional in
the following ways:
1. Provide safety personnel with the 4. Create interest in safety among
means for an objective evaluation of supervisors or team leaders by
their incident problems and with a furnishing them with information
measurement of the overall progress about their departments’ incident
experience.
and effectiveness of their safety
program. 5. Provide supervisors and safety
committees with hard facts about
2. Identify high incident rate units, their safety problems so their efforts
plants, or departments and problem can be concentrated.
areas so extra effort can be made in 6. Measure the effectiveness of
those areas. individual counter-measures and
3. Provide data for an analysis of determine if specific programs are
incidents pointing to specific causes doing the job they were designed to
or circumstances, which can then be do.
attacked by specific 7. Assist management in performance
countermeasures. evaluation.
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 36
Administration & Programs
11-2. Incident Surveillance System
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 37
Administration & Programs
11-3. Documentable Events
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 38
Administration & Programs
Chapter 12
Occupational Health Programs
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 39
Administration & Programs
12-1. Components of Occupational Health Programs
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 40
Administration & Programs
12-2. Occupational Health Services
Occupational Health Services should include the following:
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 41
Administration & Programs
12-3. Problems Associated with Shiftwork
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 42
Administration & Programs
Chapter 13
Industrial Hygiene Program
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 43
Administration & Programs
13-1. Four Elements of an Effective Industrial Hygiene Program
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 44
Administration & Programs
13-2. Classifications of Environmental Hazards
• Chemical • Biological
– dusts – bacteria
– liquids – viruses
– fumes – insects
– mists – plants
– gases – birds
– vapors – animals
– smoke – humans
• Physical • Ergonomic
– excessive levels of ionizing and – repetitive motion
nonionizing radiations – awkward work position
– noise – excessive use of force to
– vibration perform job
– temperature extremes – repeated or improper lifting of
heavy objects
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 45
Administration & Programs
Chapter 14
Environmental Management
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 46
Administration & Programs
14-1. The Basics for a Successful
Environmental Compliance Program
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 47
Administration & Programs
14-2. Key Steps Toward a Successful Environmental
Management Program
Whether managers adopt current ISO standards they should follow these guidelines:
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 48
Administration & Programs
Chapter 15
Indoor Air Quality
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 49
Administration & Programs
15-1. Occupant Diary
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 50
Administration & Programs
15-2. Recommended Ranges of Temperature and
Relative Humidity
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 51
Administration & Programs
Chapter 16
Ergonomics Yesterday, Today, and Tomorrow
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 52
Administration & Programs
16-1. Evaluating for Repetition and Recovery Time
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 53
Administration & Programs
16-2. Evaluating for Force
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 54
Administration & Programs
16-3. Components of an Ergonomics Program
to Manage WMSDs
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 55
Administration & Programs
Chapter 17
Employee Assistance Programs
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 56
Administration & Programs
17-1. Employee Assistance Program Defined
An EAP is:
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 57
Administration & Programs
17-2. Major Types of EAPs
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 58
Administration & Programs
Chapter 18
Emergency Preparedness
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 59
Administration & Programs
18-1. Developing an Emergency Management Plan
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 60
Administration & Programs
18-2. Incident Command System Hazardous Materials
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 61
Administration & Programs
18-3. Plant Emergency Organization for a Fire Brigade
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 62
Administration & Programs
Chapter 19
Workplace Violence
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 63
Administration & Programs
Overhead 19-1.
Risk Factors for Workplace Violence High-Risk Occupations
• Contact with the Public • Late-Night Retail Establishments
• Exchange of Money • Health Care and Social Service
• Delivery of Passengers, Goods, or Workers
Services • Community Workers
• Having a Mobile Workplace (e.g., a
Taxi Cab or Police Cruiser)
• Working with Unstable or Volatile
Persons in Health Care, Social
Services, or Criminal Justice Settings
• Working Alone or in Small Numbers
• Working Late at Night or During Early
Morning Hours
• Working in High-Crime Areas
• Guarding Valuable Property or
Possessions
• Working in Community-Based Settings
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 64
Administration & Programs
19-2. Workplace Violence Prevention Programs
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 65
Administration & Programs
Chapter 20
Product Safety Management
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 66
Administration & Programs
20-1. Establishing & Coordinating a
Product Safety Management Program
Ground Rules for Management • Participate with Others in
• The Purpose of the PSM Reviewing Literature/Warnings
Coordinator Must Be Clearly • Conduct/Review Complaint,
Defined Incident, or Accident Analyses
• The Authority and Responsibility of
the PSM Program Coordinator Must • Coordinate Appropriate
Be Clearly Specified and Documentation
Understood • Ensure Flow of Communications,
Written or Verbal
The PSM Coordinator Must: • Develop Sources of Safety and
• Function as a Staff Member for Liability Prevention Data
Corporate Management • Maintain a Liaison with Business,
• Assist in setting general PSM Professional, and Government
program policy Organizations on Relevant Safety
• Recommend Special Action and Liability Prevention
Regarding Recall, Modification, • Conduct PSM Program Audits
Redesign, and Analysis
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 67
Administration & Programs
20-2. Quality Assurance and Testing
The PSM program auditor must evaluate the following basic quality
assurance program functions:
• Manuals—Policy & Procedures
• Engineering & Product Design Coordination
• Control of Suppliers & Vendors
• Manufacturing Quality (In-Process & Final Assembly)
• Special Process Control
• Calibration of Measuring Equipment
• Sample Inspection
• Nonconforming Material Procedures
• Material Status & Storage
• Error Analysis & Corrective Action System
• Record Keeping and Retention
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 68
Administration & Programs
20-3. Reasons for Keeping Records
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 69
Administration & Programs
Chapter 21
Retail/Service Facilities Logistics
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 70
Administration & Programs
21-1. Safety, Health & Environmental Programs
To stay competitive, each company must establish a comprehensive
loss control plan that includes:
• Creation of a safety and health culture within the company.
• Clear safety policies and written procedures and safety manuals.
• Identification of responsibility and authority regarding safety
issues.
• Safety committees.
• Safety and health training, auditing, and inspection.
• Emergency preparedness plan.
• Incident investigation and analysis.
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 71
Administration & Programs
21-2. OSHA Regulations
Several OSHA regulations address specific issues within the service
industry. The major relevant OSHA regulations include:
• General Duty Clause • Machinery and Machine Guarding
• Hazardous Materials • Walking/Working Surfaces
• Posting Requirements • Hand and Portable Powered Tools
• Personal Protective Equipment and Other Hand-Held Equipment
• Hazard Communication/ • Means of Egress
HAZCOM
• Powered Platforms, Manlifts, and
• General Environmental Controls
Vehicle-Mounted Work Platforms
• Reporting and Record Keeping
• Special Industries
• Medical and First Aid
• Occupational Safety and Health • Lockout/Tagout
Standards • Occupational Health and
• Materials Handling and Storage Environmental Control
• General Safety & Health • Electrical
Provisions
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 72
Administration & Programs
21-3. Emergency Preparedness
Contingency plans should be developed for the following potential
emergencies:
• security for facilities and inventory
• fires in the workplace or on the grounds
• chemical release spills
• natural disasters
• riots/strikes
• bomb threats
• power failures
• product recalls/tampering
• violence in the workplace
• natural disasters, such as tornadoes, earthquakes, hurricanes,
floods, and fires
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 73
Administration & Programs
Chapter 22
Transportation Safety Programs
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 74
Administration & Programs
22-1. Transportation Accident Death Rates
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 75
Administration & Programs
22-2. Elements Crucial to an
Aviation Safety Management System (SMS)
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 76
Administration & Programs
Chapter 23
Office Safety
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 77
Administration & Programs
23-1. Safety Organization in the Office
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 78
Administration & Programs
Chapter 24
Laboratory Safety
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 79
Administration & Programs
24-1. Employee Training for Chemical Hazards
Employers must provide training that covers the following elements:
• the contents of the standard and appendices
• the location, availability, and details of the employer’s chemical hygiene
plan
• OSHA’s permissible exposure limits (PELs) where appropriate
• signs and symptoms associated with exposures to hazardous chemicals
used in the laboratory
• the location and availability of known reference material on the
hazards, safe handling, storage, and disposal of hazardous chemicals
found in the laboratory, including, but not limited to, Material Safety
Data Sheets (MSDS) received from chemical suppliers
• methods and observations that may be used to detect the presence or
release of a hazardous chemical
• the physical and health hazards of chemicals in the work area
• the measures employees can take to protect themselves from these
hazards (appropriate work practices, emergency procedures, and
personal protective equipment)
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 80
Administration & Programs
24-2. Effect versus Dose for a Full-Body Exposure
Received in a Few Days or Less
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 81
Administration & Programs
Chapter 25
Contractor and Customer Safety
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 82
Administration & Programs
25-1. Some Common Hazards to Customer Safety
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 83
Administration & Programs
25-2. Ensuring a Safe Workplace for Contract Workers
Employers must:
• Establish criteria for an effective contractor safety program
• Develop procedures for selecting safe contractors
• Insist on written, implemented safety programs developed by
contractors
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 84
Administration & Programs
Chapter 26
Process Safety Management
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 85
Administration & Programs
26-1. A PSM Program
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 86
Administration & Programs
26-2. Four Types of Process
Safety Compliance Inspections
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 87
Administration & Programs
Chapter 27
Homeland Security Compliance in the Workplace
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 88
Administration & Programs
27-1. Defense Against Sabotage and Terrorism
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 89
Administration & Programs
Chapter 28
Motivation
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 90
Administration & Programs
28-1. Maslow’s Hierarchy of Needs
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 91
Administration & Programs
28-2. Hygiene Approach (Classic) vs.
Job-Enrichment Approach
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 92
Administration & Programs
28-3. Mechanical Systems vs. Organic Systems
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 93
Administration & Programs
Chapter 29
Safety and Health Training
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 94
Administration & Programs
29-1. Benefits of Safety and Health Training
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 95
Administration & Programs
29-2. New Employee Training and Orientation
The following subjects are suggested as part of the orientation program:
• company orientation: history and goals
• policy statements
• benefit packages
• organized labor agreements (if applicable)
• safety and health policy statement (if separate)
• acceptable dress code (as required)
• personnel introduction
• housekeeping standards
• communication about hazards
• personal protective equipment
• emergency response procedures: fire, spill, etc.
• incident reporting procedures
• near-miss incident reporting
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 96
Administration & Programs
29-3. New Employee Training and Orientation (continued)
The following subjects are suggested as part of the orientation program:
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 97
Administration & Programs
29-4. Training Methods
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 98
Administration & Programs
Chapter 30
Media
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 99
Administration & Programs
30-1. The More Concrete the Medium of Communication,
the More Effective It Is
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 100
Administration & Programs
30-2. Selection of Media
Depends on:
• role of the trainer
• audience size
• cost of materials
• materials prepared in-house or by
outside personnel
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 101
Administration & Programs
Chapter 31
Safety Awareness Programs
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 102
Administration & Programs
31-1. Basic Human Interests and Corresponding Activities
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 103
Administration & Programs
31-2. Planning Safety Awareness Activities
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 104
Administration & Programs
31-3. Publicity Basics
©2009 National Safety Council ACCIDENT PREVENTION MANUAL FOR BUSINESS & INDUSTRY 105
Administration & Programs