COMPETENCY 1

DEMONSTRATE ETHICAL AND PROFESSIONAL BEHAVIOR

1.1 MAKE ETHICAL DECISIONS BY APPLYING THE STANDARDS OF THE NASW CODE OF ETHICS ,
RELEVANT LAWS AND REGULATIONS, MODELS FOR ETHICAL DECISION-MAKING, ETHICAL CONDUCT OF
RESEARCH, AND ADDITIONAL CODES OF ETHICS AS APPROPRIATE TO CONTEXT

• Refer to various ethical codes when faced with ethical dilemmas

• Apply the NASW Code of Ethics to identify points of opposition,
agreement and points not addressed by agency policy
• Evaluate potential impact of ethical decisions at multiple levels ( client,
family, community and society)
 1.2 USE REFLECTION AND SELF-REGULATION TO MANAGE PERSONAL VALUES AND MAINTAIN
PROFESSIONALISM IN PRACTICE SITUATIONS

• Identify personal bias and work to overcome them

 1.3 DEMONSTRATE PROFESSIONAL DEMEANOR IN BEHAVIOR; APPEARANCE; AND ORAL, WRITTEN
AND ELECTRONIC COMMUNICATION

• Complies with scheduled practicum hours

• Completes assigned tasks within a designated time frame
 1.4 USE TECHNOLOGY ETHICALLY AND APPROPRIATELY TO FACILITATE PRACTICE OUTCOMES

• Maintain private files and client information

 1.5 USE SUPERVISION AND CONSULTATION TO GUIDE PROFESSIONAL JUDGEMENT AND BEHAVIOR

• Seeks supervision/consultation when uncertain

• Effectively uses feedback to improve practice skills and increase self-
awareness
• Identifies specific clients, issues and situations that create personal
discomfort and may be avoided in supervision
 COMPETENCY 2
ENGAGE DIVERSITY AND DIFFERENCE IN PRACTICE

2 . 1 A P P LY A N D C O M M U N I C AT E U N D E R S TA N D I N G O F T H E I M P O R TA N C E O F D I V E R S I T Y
A N D D I F F E R E N C E I N S H A P I N G L I F E E X P E R I E N C E S I N P R A C T I C E AT T H E M I C R O , M E Z Z O
AND MACRO LEVELS

• Reach out to clients and gain trust through listening and interacting with
them
2 . 2 P R E S E N T T H E M S E LV E S A S L E A R N E R S A N D E N G A G E C L I E N T S A N D C O N S T I T U E N C I E S
AS EXPERTS OF THEIR OWN EXPERIENCES

• Respecting boundaries and listen to the needs of the client

 2 . 3 A P P LY S E L F - AW A R E N E S S A N D S E L F - R E G U L AT I O N T O M A N A G E T H E I N F L U E N C E O F
PERSONAL BIASES AND VALUES IN WORKING WITH DIVERSE CLIENTS AND
CONSTITUENCIES

• Take time to reflect and understand each day

• Identify weaknesses and work to make them strengths
• Being teachable to new things
 COMPETENCY 3
ADVANCE HUMAN RIGHTS AND SOCIAL, ECONOMIC AND ENVIRONMENTAL JUSTICE BEHAVIORS

3.1 APPLY UNDERSTANDING OF SOCIAL, ECONOMIC AND

ENVIRONMENTAL JUSTICE TO ADVOCATE FOR HUMAN RIGHTS AT THE
INDIVIDUAL AND SYSTEM LEVELS
• ENCOURAGES CITIZEN PARTICIPATION AND PARTICIPATES EFFECTIVELY IN
ORGANIZED ACTIVITIES AIMED AT SOCIAL CHANGE
3.2 ENGAGE IN PRACTICES THAT ADVANCE SOCIAL, ECONOMIC
AND ENVIRONMENTAL JUSTICE

• SERVE ALL CLIENTS WITH THE SAME LEVEL OF COMMITMENT AND

PERSISTENCE, EVEN WHEN FACED WITH MULTI-PROBLEM CLIENTS
• TENACIOUS IN ACTIONS TO EFFECT SYSTEM LEVEL CHANGES TO INSURE
RIGHTS TO RESOURCES AND SERVICES
 COMPETENCY 4
ENGAGE IN PRACTICE-INFORMED RESEARCH AND RESEARCH-INFORMED PRACTICE BEHAVIORS

4.1 USE PRACTICE EXPERIENCE AND THEORY TO INFORM SCIENTIFIC

INQUIRY AND RESEARCH
• DEVELOPS INDIVIDUALIZED CASE PLANS WITH MEASURABLE GOALS AND
OBJECTIVES
• CONTINUOUSLY MONITORS PROGRESS TOWARD INTERVENTION GOALS
• UTILIZES PRACTICE EXPERIENCE TO FORMULATE PERTINENT RESEARCH
QUESTIONS
4.2 APPLY CRITICAL THINKING TO ENGAGE IN ANALYSIS OF QUANTITATIVE AND
QUALITATIVE RESEARCH METHODS AND RESEARCH FINDINGS

• CONTINUE TO RESEARCH STRATEGIES THAT WILL ADVOCATE FOR DOMESTIC VIOLENCE VICTIMS
AND HELP TO ENHANCE THEIR LIVES
 4.3 USE AND TRANSLATE RESEARCH EVIDENCE TO INFORM AND
IMPROVE PRACTICE, POLICY AND SERVICE DELIVERY

• CREATE A TRAINING MANUAL FOR CLASSES FOR THE CLIENT THAT LEAD TO FREEDOM FROM
DOMESTIC VIOLENCE
 COMPETENCY 5
ENGAGE IN POLICY PRACTICE
5.1 IDENTIFY SOCIAL POLICY AT THE LOCAL, STATE AND FEDERAL LEVEL
THAT IMPACTS WELL-BEING, SERVICE DELIVERY AND ACCESS TO SOCIAL
SERVICES
• Identify Robeson County resources and relate those to the client as
needed
 5.2 ASSESS HOW SOCIAL WELFARE AND ECONOMIC POLICIES
IMPACT THE DELIVERY OF AND ACCESS TO SOCIAL SERVICES

• Identify gaps in services and needs of the victims

5.3 APPLY CRITICAL THINKING TO ANALYZE, FORMULATE AND ADVOCATE FOR POLICIES
THAT ADVANCE HUMAN RIGHTS AND SOCIAL, ECONOMIC AND ENVIRONMENTAL JUSTICE

• Work with operations director to acquire more resources for

future clients
 COMPETENCY 6
ENGAGE WITH INDIVIDUALS, FAMILIES, GROUPS, ORGANIZATIONS AND
COMMUNITIES

6.1 APPLY KNOWLEDGE OF HUMAN BEHAVIOR AND THE SOCIAL

ENVIRONMENT, PERSON-IN-ENVIRONMENT, AND OTHER
MULTIDISCIPLINARY THEORETICAL FRAMEWORKS TO ENGAGE WITH
CLIENTS AND CONSTITUENCIES
• Understanding the clients desire to remain in the community and how the
clients are affected by relocating away from their family and friends
 6.2 USE EMPATHY, REFLECTION, AND INTERPERSONAL SKILLS TO
EFFECTIVELY ENGAGE DIVERSE CLIENTS AND CONSTITUENCIES

• Treat all clients with dignity and respect

• Listens attentively to clients
• Work to accurately grasp feelings and understand circumstances
of the client
• Respond verbally and nonverbally to convey understanding to
client
 COMPETENCY 7
ASSESS INDIVIDUALS, FAMILIES, GROUPS, ORGANIZATIONS AND COMMUNITIES BEHAVIORS

7.1 COLLECT AND ORGANIZE DATA, AND APPLY CRITICAL

THINKING TO INTERPRET INFORMATION FROM CLIENTS AND
CONSTITUENCIES
• OBSERVED THE USE OF AN AGENCY ASSESSMENT TOOL DURING INTAKE AND
PROCESSED WITH AGENCY STAFF HOW TO CORRECTLY INTERPRET THE RESULTS OF THE
ASSESSMENT
7.2 APPLY KNOWLEDGE OF HUMAN BEHAVIOR AND THE SOCIAL ENVIRONMENT,
PERSON-IN-ENVIRONMENT AND OTHER MULTIDISCIPLINARY THEORETICAL
FRAMEWORKS IN INTERVENTIONS WITH CLIENTS AND CONSTITUENCIES

• ANALYZED ASSESSMENT RESULTS AGAINST CLIENTS NEEDS AND PROCESSED IN A

SUPERVISORY SESSION ANY CONFLICTS OF INTEREST
 7.3 DEVELOP MUTUALLY AGREED-ON INTERVENTION GOALS AND OBJECTIVES
BASED ON THE CRITICAL ASSESSMENT OF STRENGTHS, NEEDS, AND CHALLENGES
WITHIN CLIENTS AND CONSTITUENCIES

• HAD A CONVERSATION WITH A CLIENT ABOUT PLANS AFTER SHELTER LIFE AND WHAT
DRIVES THEM TO COMPLETE THEIR PLANS/GOALS
 7.4 SELECT APPROPRIATE INTERVENTION STRATEGIES BASED ON THE
ASSESSMENT, RESEARCH KNOWLEDGE AND VALUES AND PREFERENCES OF
CLIENTS AND CONSTITUENCIES

• IN PROCESS OF COMPLETING A HYPOTHESIS STATEMENT BASED ON ASSESSMENT

RESULTS
 Competency 8:
Intervene with Individuals, Families, Groups, Organizations, and Communities

8.1 Critically choose and implement interventions to achieve

practice goals and enhance capacities of clients and constituencies
• Reinforces areas of adequate psychosocial functioning
• Applies knowledge of family and group development to provide services
such as the W.A.V.E. classes and financial literacy classes
8.2 Apply knowledge of human behavior and the social environment,
person-in-environment, and other multidisciplinary theoretical frameworks
in interventions with clients and constituencies
• Consider impact of diversity, discrimination and oppression
• Design a multilevel intervention strategy that targets individual, families and
community factors that contribute to problems (interventions from micro,
mezzo, and macro level)
 8.3 Use inter-professional collaboration as appropriate to achieve
beneficial practice outcomes

• Collect data and/or information as requested

• Stay abreast of emerging issues with the client and/or family
• Critically analyze and report results of outcome evaluations
8.4 Negotiate, mediate, and advocate with and on behalf of diverse
clients and constituencies

• Explore options and select appropriate interventions/services in partnership

with clients (Let them tell me what they need)
• Helps client resolve disputes with other systems (Social Security
Administration) (Banks)
8.5 Facilitate effective transitions and endings that advance mutually
agreed-on goals

• Develops case plans with clearly stated time frames for achievement of goals
• Recognizes continuing needs for services and makes appropriate referrals
• Documents exiting/termination in accordance to agency procedures
 Competency 9
EVALUATE PRACTICE WITH INDIVIDUALS, FAMILIES, GROUPS,
ORGANIZATIONS AND COMMUNITIES

9.1 Select and use appropriate methods for

evaluation of outcomes
• Be evaluated by field supervisor and complete class
assignments from instructor
 9.2 Apply knowledge of human behavior and the social environment, person-in-
environment, and other multidisciplinary theoretical frameworks in the evaluation of
outcomes

 Continue to check on families that are placed in the shelter

after they exit
9.3 Critically analyze, monitor and evaluate intervention and program processes and
outcomes

 Check and update data on new resources

9.4 Apply evaluation findings to improve practice effectiveness at the micro, mezzo,
and macro levels

 Create an updated journal including successful results from

resources given to clients