Académique Documents
Professionnel Documents
Culture Documents
MEASUREMENT
• Analytical framework:
I. Explicit statement of supply chain objectives.
II. Identification of key metrics that affect the objectives.
III. List of reports where the metric can be found.
• A process orientation
• Linkages
FRAMEWORKS IN CONTEMPORARY
APPROACH
Revenue
Improved FINANCIAL
profit
cash flows BENEFITS
growth
Higher
return on
assets
CUSTOMER BENEFITS
Improved
value
Improved or
new product CUSTOMER Improved
/ service BENEFITS flexibility
quality
Reduction in
lead time
PERFORMANCE MEASURES
INTERNAL CUSTOMERS
> Waste reduction > Improved Quality
> Time compression >Improved timeline
> Flexible Response > Better flexibility
> Unit cost reduced > Improved value
PERFORMANCE
MEASURES
INNOVATION
FINANCIAL
> Product/service innovation
> Improved WC
> Strategic partnership
> Improved margin
> Information flows
> Improved Cash
THANK YOU