Académique Documents
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Classroom :
Pronunciation
Analyze the data
Intonation
á
Listening Skills
Ice breaker
Expectations of the
training program
Purpose
2
2
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è Ice Breakers è he day the training begins is usually the è he ice breakers need to be used with the
2nd day for them. hey need to break out class per the instructions in the
of their shell and start interacting with attachment.
each other to help build rapport.
Process emplate:
Ice Breakers
Î
_
SHARE A SECRE
Ice breakers his is a good ice breaker for Day 2 in a session where the
with participants hardly know each other.Would work very well with a New
instructions Hire group.
INSRUCIONS:
1. Pass around a plate full of peanuts or Candy mid way through the session and encourage them to pick up
as many as they want.. Make sure you pick up a few as well.
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è Introduction è o discuss the objectives of the program è Checking their expectations. Capturing them
and the game plan for the training on a Flip chart.
sessions. è aking them through a Communication
è o encourage the participants to Dissection/Breakdown
participate and improve their speech è Communication ree
pattern. Î
è o motivate to learn
22
Speech patterns are old, old habits we have engraved in our biological and psychological systems. o change
these patterns requires effort and dedication and skill. However the greatest factor influencing this change, is an
inner motivation from the individual to really make it happen.
Without this motivation, a trainer can give a million techniques, but they will not work. he individual is
responsible for WANING his/her speech to improve, only then will the attention and effort follow, leading to
mastery of the skill.
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è Pre Assessment è o understand the improvement areasWhat for è Recording of (a) Free Speech
the trainees so that training inputs are è Reading the passage Shrill Girls
tailored to their individual needs. è Assess the reading & recording on the
parameters in the assessment sheet.
Process emplate:
he English Language
Assessment Sheet
Î
Î
_
_ _
Parameters 1. he specialist says correct consonant sounds
2. he specialist uses correct long and short vowel sounds
Rating
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è Relaxation è In order to incorporate changes in our è ake everyone through the Relaxation
pattern of speech we work on the smaller Exercise in a quiet room with the lights
muscles of the mouth like the lip, tongue dimmed.
etc.. his also means that we need to let
go of the stress in the larger muscles.
è Relaxation also focuses on getting rid of
the mental stress that we carry with us, so
that we gain confidence with the new
things we learn.
Process emplate:
Relaxation Exercise
Î
_
INSRUCIONS:
Step by step
procedure for the
1. Unfold your arms and legs. Do not slouch or be too stiff.
Relaxation Exercise.
2. Sit back in your chair; adjust the height of the chair to your requirement.
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è Breath Control è he English language works on a 10 beat è Practicing exhaling with an open mouth.
rhythm as opposed to the 4 beat rhythm all è Practicing the sound µf ¶ on the out breath.
the Indian languages follow. è Stretching the sound from 4 to a
è his makes the English sentences longer , maximum of 20 seconds/counts.
and because we are used to a 4 beat, we
tend to pause at the wrong places leading
the listener to believe that they are not
speaking to a native English speaker. Since
we know that the Voice is formed on the
out breath it is important that we are able to
control it.
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è Consonant Sounds. è Clarity in the consonant sounds drives è Definition of consonants. How are they
clarity in speech. formed.
è he purpose of this document is to è Importance of studying Consonants.
introduce the consonant sounds used in è Sounds vs. Letters.
Global English and remove MI from the è ypes of consonants, Voiced and
speech. Unvoiced- definition.
Process emplate:
Consonant Sounds
Î
!"#
_
Unvoiced Voiced
p b
ypes of Consonants
f v
with examples
s z
t d
sh zh
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_
2. Once you have explained the technique of creating the sound, have them
create the sound in slow motion. Eg. Round the lips, create an µoooo¶ and
SLOWLY move to µa¶.
è Focus on Vs and Ws è Vs and Ws are sounds that are usually è echnique of the formation of the sound.
confused by an average Indian speaker. è Individual sound practice.
è o move towards global comprehensibility è Examples with V¶s and W¶s in different
it is important that we understand this position in a word.
difference and incorporate it in our speech. è Word practice.
è Sentences for practice.
è Application in passages
è arget sound Practice as homework.
Process emplate:
W¶s V¶s Passages
( ( +
Î $%&'& ) $* Î
Î $%&'& ) &%,
+ -
&%'**)
&$./*0)
2
Passages for µV¶
sound practice he river valley has always been home to an unrivaled variety and wonderful diversity of wildlife,
including voles and vixens.
_
sound practice Every Wednesday, William works at the village bookshop. He waits on customers, collects orders,
records purchase details and operates the computer.
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è Focus on Ls and Rs è he Global µL¶ and µR¶ differ from the Indian è Introduction to the American R and
µL¶ and µR¶ sounds in terms of articulation. formation.
è Understanding this difference and seeing è Introduction to the American L and its
how it is translated in speech, will assist us formation
in understanding the American client better. è Introduction to the schwa sound and its¶
effect on speech.
è Practicing words with µL¶ in the tertiary
position.
è Discussing how µR¶ is spoken differently in
Process emplate: British and American accents. Practicing
L¶s R¶s words using µR¶:
In American it is always curled.
In British it is curled only in the beginning
and sometimes in the middle of the word.
2 2
Î 41
Î 41
(Raise, praise, but not in pardon) It is
3
3
è Passages for practice è Once we are familiar with the correct è A passage is read out by each trainee. It
sounds we should be able to apply them in can also be given as homework.
our spoken English. è In both cases, the target sound as well as
è We begin with the application in simple the other sounds are checked by the
sentences, moving on to passages trainer for correction.
è Checking for Breath Control and pauses
will also assess the rhythm in which they
Process emplate: speak : 4 beat or 10 beat.
Patter Exercises Passages è Pronunciation is checked and the trainee
is provided with corrective feedback.
5
Î 8 6
Î
7
_
è Vowel Sounds è Vowels are what convey emotion in our è Definition of vowels.
speech. As English is a secondary è Importance of vowels
language for us, we are unable to convey è Sounds vs. Letters
emotions in English. è ypes of Vowels.
è Openness of sounds adds clarity to our
speech. his opens doors of
communication.
Process emplate:
Vowels
Î
_
VOWELS:
Vowels : Vowel sounds are produced by the uninterrupted flow of breath. hese sounds
carry emotion and give due weight to a word.
LIP VOWELS are those vowel sounds that are crafted by the shaping of the
ypes lips.
Aa aw oh oo
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è ypes of Vowels è Showing trainees how to create the varying è Practice the formation of the Lip Vowels.
shades of vowels, enables them to è Listen individually.
incorporate this skill into their speech. è Support with Examples.
è Practice the formation of ongue Vowels.
è Listen individually.
è Support with examples.
è Vowel Chant. ransitioning Lip Vowels and
Process emplate: then the ongue Vowels in one breath.
he Powers Application è Application of this exercise in language.
è Group practice.
è Stretching each sound to a maximum of 12
seconds.
9:;<; > ;: J è Application in poem ³he Powers´
Î = ? @ Î FGHIH K FL
A;9 > M
BCDE HGILLK
_
Check on the HE Powers whose name and shape no living creature knows
openness of vowels
Have pulled the Immortal Rose;
Application of Ae ow aw I ay e oo oh
Vowel sounds
At Out Ought I¶d Ate Eat Ooze Own
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Process emplate:
Shades of Vowels
N N
Î Q O
Î Q O
Î
P
P
_
Look Lord Lout
My , at this .
Combination of various oo ay ee
Consonants with different
Moon Mane Mean
shades of vowels in words
and sentences. Pool Pain Peep
è Consonant - Vowels combinations è A word is formed by combining vowels and è Combine all vowels with a single
consonants in various ways. consonant. Build words with that to
è Once we know how consonants and vowels support the use of this exercise.
are formed and have worked on them in è Practice the consonant clusters with the
isolation, we are ready to combine these trainees.
and practice them leading us closer to è Give examples of the consonant clusters
effective speaking. from the poem: ³he Powers´.
è Keep checking individually as well.
Process emplate: è Group Exercise: hey can form words
Consonant Clusters using the consonant clusters and give you
a list by the next day.
è he poem: ³Fear No More´ focuses on
Breath Control. Begin by reading one line
R in one breath gradually moving to a
Î
T
S
U
_
Oo oh aw ah ay ee ow i
Placement of consonants after the ItI OO OH AW AH AY EE OW IE
vowels sound.
ImI OOM OHM AWM AHM AYM EEM OWM IME
Oo oh aw ah ay ee ow i
Placement of the Vowels after the
IdI DOO DOH DAW DAH DAY DEE DOW DI
Consonants sound.
ItI OO OH AW AH AY EE OW I
Oo oh aw ah ay ee ow i
Combination of 2 unvoiced or 2
voiced consonants after the vowel ImI&IdI OOMD OHMD AWMD AHMD AYMD EEMD OWMD IMD
sound.
IkI&ItI OOK OHK AWK AHK AYK EEK OWK IK
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è Diphthongs è In English, sometimes one vowel letter may è Listing the basic diphthongs.
denote 2 different vowel sounds together. è Check for understanding.
è Words for Practice.
è Using them in Sentences .
è he ³ei´ and ³aei´ difference. Explain
using the Berlin Wall exercise.
è Quiz individually to check for
Process emplate: understanding of the sounds.
Diphthongs Berlin Wall
W
Î
Î YV
X
_
Air Ear
Combining the consonants
IbI Bare, Bear, Blare Bear
with the two sounds to check
the difference in meaning. IpI Pare, Pair, Pear Peer, Pier
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Rhyming Vowels è Often we confuse the pronunciation in è Create a word list on the board using the
basic words that are either spelt the same sounds ³oo´ and ³ew´.
or pronounced alike. è Add on the columns for ´ow´ and ³o´
è his exercise also helps build vocabulary. sounds.
è Practice with the class.
è Quiz the trainees on the sounds of the
words.
è Read out the poem ³Fear no More´ .
è Begin with each trainee reading out one
Process emplate: line at a time followed by 2 lines in 1
Rhyming Vowels Fear No More breath.. and so on, moving to maximum
number of stanzas in each breath.
[
Î ]Z
Î
\
_
Vowel Sounds : oo ew ow o
List the words and
sort out the different Blue, Blew Cue, Dew Bow, Vow, Bow, So,
pronunciation
Jew, Slew View, New How, Sow Sow, Sew
è Combination of Learned Sounds in Speech è Now that we have gone through all the è Use the passage ³ Under Milk wood´.
consonant sounds as well as the vowel è Step 1: Whisper the passage together to
sounds and practiced them, it¶s time to emphasize the crispness of the
apply them in a passage and practice the consonants
crispness of the consonants along with the è Step 2: Chant the passage together to
openness of the vowels. emphasize the openness of the vowels.
è Step 3: Stand at the corner of the room,
leaning there, cup your mouth and read
out the passage as loud as possible,
Process emplate: without screaming and keeping in mind
Under Milk wood Exercise the correct sounds and breath control.
è Check for Word
endings.
And the shrill girls giggle and master around him and squeal as they clutch and thrash,
and he blubbers away downhill with his patched pants falling and his tear splashed
è Check for Vowel sounds. blush burns all the way as the triumphant bird like sisters scream with buttons in their
claws and the bully brothers hoot after him his little nickname and his mother's shame
and his father's wickedness with the loose and wild barefoot women of the hovels of
è Check for consonant
sounds.
the hills.
è Syllables è Understanding syllables is the first step è Why are syllables important.
towards correct pronunciation. è What are syllables.
è Pronunciation in turn leads us to è Learning to count syllables.
comprehensibility and effective speech . è Making words with 1,2,3,4,5,6 & 7
syllables.
Process emplate:
Syllables
b d e
Î ^_`a` c `_
gh j
f`^ i c
_
A syllable has a vowel sound. Usually there is a consonant sound between it and the next syllable.
What are syllables,
Look at the number of syllables in the following words:
Counting them.
Great Paula Beautiful
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Î
_
Please remember the fact that µed¶ becomes an extra syllable only when added to words
Past ense Rule
ending with µt¶ or µd¶. his is the time the past tense has an extra syllable.
Project Protect Plead
Please remember that µes¶ becomes an extra syllable only when added to words ending with a hissing
sound. When the original word without the µes¶ ending, ends with a hissing sound, only then does the
Plural Rule
added µes¶ become an extra syllable.
Office/offic
Promise/Promis
Beach/Beach
A combination of two words is called a compound noun, like soft/ware. In English, the stress usually falls on the first
Compound Noun part of the compound noun
_ware ware pool
Acronyms (words that are made from the first letters of a group of words) are very common in American English. he stress in
Acronyms acronyms is almost always on the last letter.
UCL US M
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è Syllable Stress è his is the next step towards correct è What is Syllable Stress
pronunciation. è How can it be shown.
è Comprehensibility problems mostly occur è Rule 1: Only 1 stressed syllable in one
due to the misplaced stress in a word word.
rather than the incorrect sounds of the è Support with examples.
letters. è Rule 2: As the word expands .. he stress
moves forwards.
è Support with examples.
Process emplate: è Rule 3: If we stress on 1 syllable more
Stress Rules than the others, then the preceding vowel
sound reduces.
è Support with examples.
Î
_
_ __
Syllable stress
When we learn to break a word into syllables, the idea is to keep in mind that there is only one syllable in a word
that gets stressed.
Examples for
ganize 2 dustry ech logy
Syllable stress
Organi! tion In
trial echnogical
Industriali! tion
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hey should be taught through examples only.
_
^^ ^^"^
^
Common word ends
Bilogy _ tion Ality sics tical
è Application of Syllable Stress è Once we know what the rules are, it is è List of State Names .
easier for us to apply them in the words è List of Citi erms
that we use on a day to day basis. è List of the major city names.
è op American names for Boys
Process emplate: è op American names for Girls.
State Names CII terms City Names è Process specific pronunciation guide to
the frequently used words.
è Auto Loans Car makes.
p p p
Î ro
Î ro
Î ro
q
q
q
Î
Î
American Names
Aaron - AER-rn (like Karen) Damion - DAY-mee-yn Jeremy JER-rm-mee Raymond RAY-mnd
for Boys
Process emplate:
Intonation
w y z
Î stuvu x ut
|}
{us ~ x
_
2
2
erms Speech, like music, has pitch changes that create a melody.
2_2 $
Definition
Pitch is the frequency at which we speak.
4 | !
è Noun-verb change è he same word may at times be used as a è he stress pattern in a noun and a verb.
noun and at others as a verb. In both these è Practice reading out the words and the
cases the pronunciation will differ. his sentences in the class.
may lead to comprehensibility problems. è Ensure each trainee practices this
individually.
Process emplate:
Noun-Verb change
Î
_
è Emphasis : Word Stress, Questions and è Stressing on a particular word in a è Methodology: How do we stress on a
Strong Agreement. sentence also conveys a meaning. E.g.: word more than the others.
³ I have too´, ³I have to´ and ³I have two´ è Support with examples.
è Practice the Exercises.
è In questions which word do we stress on.
è Stress in strong Agreements.
Process emplate:
Emphasis
Î
_
_2_
Emphasis:
Emphasis is used to show extra emotion in our speech. By giving extra stress to different words in an English sentence,
Meaning &
we can actually Y of the sentence.
Importance
_ __
In every word in English, there is one main emphasized syllable. he vowel sound in this syllable sounds higher in pitch,
Word Stress longer, and louder, and this is called stress.
Practice:
2¶m going to the store. (I am, Not you)
2. I going to the store. (Are you going? Yes, I am)
Practice
Word Stress
4 | !
è Question and Statements è Apart from its grammatical structure, a è he pitch at the end of the statement.
statement differentiates from a question by è Pitch at the end of a question.
the intonation pattern as well. è he absolute no-no¶s of intonation: Sing
è In case a statement is read out like a sing, rocket climb.
question, the listener gets confused about è Different ways of intonating questions.
the meaning, or thinks that the speaker is è Practice on the questions and statements.
uncertain, or that the speaker sounds è Role Plays: Enact out Role play 1 to the
condescending. class. Have them prepare the remaining
role plays in pairs and present them to the
class.
Process emplate:
Contours Questions Role Plays
_
QUESIONS OR SAEMENS.
Whenever our statements end with a rise in the volume, it confuses the listener and they spend time trying to
figure out whether the last sentence was a question or a statement and more often than not they
Difference in
assume it to be a confirmatory question to which they reply a µyes¶ or µno¶ which may surprise us as we
Intonation.
never expected a reply!
Exercise A:
1. Sure I can help you with that.U
Practice with 2. he turn around time would be 2 business days. U
Different
Exercise B:
Intonation.
1. Can you see? U
2. Does he play golf? U
4 | !
è Numbers è An American¶s life revolves around è Discuss why we break the numbers in
numbers. Be it a social security number, smaller groups.
phone number or account number. è How do we do that using Intonation.
è Numbers may be as long as 10-12 digits at è Practice.
times. Reading them out in one go
confuses the listener.
Process emplate:
Intonation with Numbers:
Î
_
2
2
2 _
How can we
When we take calls we often come across groups of digits which may be as much as 2 to a maximum of 12 digits.
Intonate Numbers
effectively. hey may be Apartment numbers, Account numbers, transit routing numbers, Zip codes, Social security numbers
or elephone numbers.
è Choices è We often have not one solution, but many è Relate to the intonation pattern.
options. How should we put them across to è Practice with questions.
the customer?
Process emplate:
Choices
Î
2
2
2
2 _
_
è Pauses è he role of pauses is very important in our è Explain the importance of pauses.
speech since a pause defines when a è Practice using the sentences.
certain thought has ended and a new
thought has begun.
è In addition, it aids the management of
breath as well.
Process emplate:
Role of Pauses
Î
_
_ _
Significance 2
&
Application
&""
""
" '
"" (
'
"
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4 | !
è Practice è Many of us need to break out of a shell that è Lead by example using the 3 short stories
restricts us from experimenting with the in which the places of inflection have been
pitch changes. hese exercises focus on marked out.
breaking out of old habits and establishing è Use Archie comics hand outs to groups of
new ones. 3s and 4s, have them act out the story in
front of the class.
è he passage ³Dark rench Coat´ can be
Process emplate: used to practice Intonation.
Stories rench Coat Gollum è Practice using the passage ³ Deep down
here« Gollum´.
_
è American Accent è Since we are dealing with the American è Explain the American sound shifts.
customer it is important that we understand è Support with examples.
how the accent differs. è Play audio file: ³Arthur he Rat´. Fill in the
blanks.
è Discuss the various accents in US:
Southern, Californian, Eastern
Process emplate:
he American Sounds
Î
_
Accents occur in the mouth, but have to be breathed out. here are three factors that make the
American English different to the Global English.
he American
Sound Shifts: 1. he ³AW³ change:
he British AW sound changes to the AA sound in the American English
Examples: Bob, Dog, Doctor etc.
° &
4aY YY '
è Fluency è Once a person learns the correct sounds è Introducing various topics to the class
and pronunciation, he/she needs to be able è Have each trainee express their thoughts
to translate it to speech. in 2 minutes.
è his translation of thoughts into speech è Give constructive feedback.
using the correct sounds is Fluency with
the speech.
Process emplate:
Free Speech opics
Î
_
1. Window Exercise
2. Sell the Object
Free speech
3. Hot Seat
topics
4. My favorite Vacation Spot