Acer and Hitachi

Adaptable Modular Storage (AMS) 2100 & 2300

Breaking the Barrier in Operational Efficiencies

Date

Presenter
Agenda
• Acer Group / Hitachi Partnership
• Today’s business challenges
• How the Acer Hitachi Adaptable Modular Storage 2100 and 2300
address these challenges
• Acer Hitachi Adaptable Modular Storage 2100 and 2300 vision
• Introducing the Acer Hitachi Adaptable Modular Storage 2100 and
2300
– Key Business Benefits
– Building Blocks
– Use Cases
– Partner Ecosystem
• Why you should select Acer Solutions for modular storage

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Acer Group / Hitachi Partnership

“The innovation and vision of Acer’s

channel strategy reflects the spirit Hitachi
Data Systems believes in and supports.

We are thrilled to be part of this initiative

and applaud Acer’s decision to enter the
Professional Market.

The value that Acer’s server and storage

bring to market will beneficially impact
their channel partner community as well
as customers looking for a superior and
trusted brand.”

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Today’s Formidable IT Challenges

Managing growth

While reducing costs

Keeping the data protected and secure

Constant uptime

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Acer Hitachi Adaptable Modular Storage 2100 and 2300 solve
Acute IT and Business Challenges

• Manage Growth: New

architecture allows
performance to scale with
capacity
Value of data Amount of data (40 to 100%)

• Reduce Costs: Realize

improved operational
Storage management costs (3-5x)
efficiencies

$$ •Customers Network The unstructured content highway • Protect and Secure Data:
Prohibit unauthorized access
and secure communications
Budget and IT Staff cuts
• Constant Uptime: Acer Hitachi
Time
reliability assures minimal
planned and unplanned
downtime

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Innovative Midrange Storage for
Reliability and Performance
Adaptable
Modular Storage 2100

Adaptable
Modular Storage 2300
Unique Controller Design

Innovative Enterprise Technology

Time Saving Features
Scalable Capacity and Performance
Easy to Use Management Software
Flexible Design
99.999% Data Availability

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Acer Hitachi AMS 2100 and 2300 Positioning
Enterprise design
Host multi-pathing
Hardware load balancing
Dynamic Optimized Performance
Dense storage, SAS and SATA
99.999+% reliability

AMS 2100
4-8GB Cache
Throughput

8 FC or 4 FC, or 4 FC & 4
iSCSI ports
Mix Up to 159 AS and
SATA-II Disks
Up to 236 TBs
Up to 2048 LUNs
Up to 1024 Hosts
AMS 2300
8-16GB Cache
16 FC or 8 FC, or 8 FC & 4 iSCSI
ports
Mix Up to 240 SAS and SATA-II
Disks
Up to 472 TBs
Up to 4096 LUNs
Up to 2048 Hosts
Scalability

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Specification Differences
AMS2000 Refresh

AMS2100 AMS2300
Specification Old New Old New
CPU clock
ULV Sossaman Value Sossaman
1.67GHz 1.67GHz
(Single Core) (Single Core)
Controller
L2 Cache capacity
2MB 512KB
DCTL DCTL(3rd) DCTL(5th) DCTL(3rd) DCTL(5th)
Speed (Gb/s) 1, 2, 4 2, 4, 8 1, 2, 4, 8 2,4,8
FC I/F
Max Port # / system 4 8 8 16
Multi-Protocol FC/iSCSI intermix N/A Available N/A Available
Dense Unit 48HDD SATA, 4Paths 48HDD SATA, 4Paths
Backend Max 3 RKAKXs Max 4 RKAKXs Max 4 RKAKXs
Max HDD# 120 240 240

Effective: May ,2010

Benefits To Your Business
Reduces System • System has dynamic load balancing and
Operations Costs automatic LUN to controller assignments

Reduce Software • Symmetric active-active controller eliminates

Purchasing Costs requirement to purchase additional path
management software

Meet Service Level • Up to 16 back end paths for outstanding

Agreements performance

Improve Storage • Use Dynamic Provisioning to avoid over

Utilization Rates provisioning

Minimize System • End to end redundancy with hot swappable

Downtime components

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Innovative Features for Powerful Results:
Acer Hitachi Dynamic Load Balancing

•What this challenge means

Challenge •Dual controller systems are
susceptible to workload imbalances and
Maintaining application
response times during
administrators must spend time to
periods of heavy access manually diagnose and mitigate load
imbalances
Preventing bottlenecks The Dynamic Load
when application workload KEY UNIQUE FEATURE
consumes more than a Balancing Controller
single HBA port can handle virtually eliminates controller bottlenecks found in
traditional asymmetric controller designs
Growing capacity
requirements; managing
“hot spots” The Business Value
 Reduces time spent managing systems
 Meets application SLAs more easily
Managing datacenter  Cost savings due to simpler management
growth
 Greater resiliency, with less risk

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Innovative Features for Powerful Results:
Symmetric Active-Active Controllers

Challenge

Maintaining application
response times during
periods of heavy access

Preventing bottlenecks
when application workload
consumes more than a
single HBA port can handle

Growing capacity
requirements; managing
“hot spots”

The Business Value

Managing datacenter
Administrative time is reduced, and there is no need for
growth
additional path management software

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Innovative Features for Powerful Results:
Acer Hitachi Dynamic Provisioning
Acer Hitachi Dynamic Provisioning
Volume shows “Virtual Volume”
Challenge which doesn’t have actual
storage capacity

Maintaining application
response times during
periods of heavy access

Preventing bottlenecks
when application workload
consumes more than a
single HBA port can handle

Growing capacity Actual application

requirements; managing storage capacity
“hot spots” is assigned and
added when host
writes data to new
area of LUN
Managing datacenter
growth The Business Value
Storage and operational expense is reduced by
provisioning only what is used, and physical disk
utilization and application performance increases

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Innovative Features for Powerful Results:
High Density Storage Tray

Challenge  Maximize density

Maintaining application • in datacenters:

response times during
periods of heavy access  Reduce consumption of high-
cost datacenter floor space
Preventing bottlenecks
when application workload
 Install nearly 1 Petabyte of
consumes more than a
single HBA port can handle storage on a single floor tile
Growing capacity Allow intermix of SAS and

requirements; managing
“hot spots” SATA dense trays in the same
system for tiering
The Business Value
Managing datacenter
Facility charges are reduced by lowering
growth
consumption of datacenter floorspace.

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Modularity for
Virtualized Server Environments

Problem: Virtualized servers contest for

resources; this increases storage
management complexities and cost

 Simplify configuration setup and

provisioning
 Symmetric active/active

 Maintain performance as workloads shift

 Dynamic provisioning

 Match server load balancing with storage

load balancing
 Dynamic load balancing controller
WHY THIS MATTERS
The AMS 2000 lowers TCO and enables adoption of server virtualization
Modular for Microsoft® Exchange Server Environments

Problem: Storage for Microsoft Exchange is

a complex environment to manage

 Dynamically manage mailboxes

 Dynamic provisioning

 Maintain performance
 Dynamic load balancing

 Protect data without impacting operations

WHY THIS  Windows VSS (Volume Shadow
MATTERS Services)

The AMS 2000 reduces storage administration tasks for Exchange

Modular for Database Environments
Problem: Database capacity and performance
requirements continually grow while storage
budgets are flat or declining

 Size databases
 Dynamic provisioning

 Add capacity and optimize performance

 Dynamic provisioning

 Consolidate storage for databases with other

applications
 Host groups

WHY THIS MATTERS

The AMS 2000 optimizes databases for price/performance
System and Data Security
• Account Authentication
– System management access based on one of three roles (account administrator, storage
administrator or auditor)
– Unique login and password for each user

• System Audit Logging

– Records all system changes and all power ups and downs
– Sends all changes to Syslog server
– Enables IT managers to meet compliance requirements including auditable trails

• Data Retention Utility (optional software)

– Tamperproof Write Once Read Many (WORM) makes selected data non-erasable and non-
rewriteable
– Read access can be limited

• System Security
– Communication between management software and systems is SSL/TLS encrypted
– Maintenance ports support IPv6 security specs

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Working with the World’s Leading Hardware & Software Vendors

SAN partners:

Server Partners:

Business continuity partners:

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How the Adaptable Modular Storage 2000 Family Meets Your
Midrange Storage Needs

• Improves administrator productivity

– Eliminates complex and time consuming storage management tasks

• Meets application SLAs

– Intelligent systems that automatically resolve bottlenecks

• Business Continuity and Disaster Recovery

solutions
for any business
• Reliability and performance in every system

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Questions and
Discussion

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Thank You

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 Acer Hitachi Adaptable Modular Storage 2100
• Dynamic Load Balancing controller
– Symmetrical active/active design Acer Hitachi
– Choice of 4 or 8 Gb/sec FC or four 1Gb/sec and iSCSI host Adaptable Modular
ports Storage 2100
– Cache size: 4GB or 8GB
– LUNs maximum number: 2048
– Maximum attached hosts through virtual ports: 1024
– 3Gb/sec SAS links: 16

• SATA-II and SAS intermix

– Min/Max Drives Supported: 4/120
– Drive Options:
SAS: SATA: Internal Flsah
300GB 15K RPM 1TB 7200 RPM 200GB
450GB 15K RPM 2TB 7200 RPM
600GB 15K RPM
3U trays (max of 7)
• Capacity and Protection 2 to 15 disk drives/tray
– 236TB SATA 69TB SAS
4U controller
– RAID Groups/System: 50
4 to 15 disk drives
– RAID levels: -6, -5, -1+0, -1, -0*
* RAID-0 available on SAS drives only

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 Acer Hitachi Adaptable Modular Storage 2300
• Dynamic Load Balancing Controller
– Symmetrical active/active design Acer Hitachi
– Choice of 8 or 16 Gb/sec FC or 8 1Gb/sec and 4 iSCSI Adaptable Modular
host ports Storage 2300
– Cache size: 8GB or 16GB
– LUNs maximum number:4096
– Maximum attached hosts through virtual ports: 2048
– 3Gb/sec SAS links: 16

• SATA-II and SAS intermix

– Min/Max Drives Supported: 4/240
– Drive Options:
SAS drive SATA Internal Flash
300GB 15K RPM 1TB 7200 RPM 200GB
450GB 15K RPM 2TB 7200 RPM
600GB 15K RPM

• Capacity and Protection 3U trays (max of 15)

– 472TB SATA 138TB SAS 2 to 15 disk drives/tray
– RAID Groups/System: 75
4U controller
– RAID levels: -6, -5, -1+0, -1, -0*
4 to 15 disk drives

* RAID-0 available on SAS drives only

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99.999% Data Availability by Design

Storage Data Protection • RAID-6, -5, -1+0, 1 available for data protection
• Patrol function checks drives continuously
• Proactively and automatically spares out drives on soft failures

Component Data • Redundant and independent power supplies in each tray

Protection • Redundant controllers, redundant batteries and fans
• Eight links to every storage tray for redundancy and speed
• Global hot disk spares
• Every disk stress tested for quality

Enhanced SATA Data • Every write is verified (with gathered reads )

Protection • Logical address and logical redundancy check on SATA disks
• Full SATA disk sweep every 10 minutes
• Heads retracted after 2 hours of inactivity to prevent crashes and save energy
• Dual paths to each SATA disk

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99.999% Data Availability by Design
Controller Data • Symmetric active/active controller for redundancy
Protection • All writes mirrored between controllers
• Cache battery protected with intelligent UPS support
• Cache aggressively flushed

Rapid Failure Analysis • All errors reported via Hi-Track, lights, Hitachi Device Manager,
Hitachi Resource Manager, Web utility, SNMP, and buzzer
• Errors do not affect user access to data

Data Availability • System microcode and config data copies stored on each of the first
by Design four disks
• Microcode updates done online and without host i/o interruption
• Copying data back from spare drive is not required, limiting exposure
to second disk failure

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How to improve application availability and increase
ROI from higher performance

• Capability:
– Up to 16 paths for concurrent I/Os deliver significantly more performance
– By a faster design of systems intermixing SAS and SATA drives in the same tray
– By providing 8 data links to every tray for redundancy
– By isolating failures in a faster way

• More Business Value:

– Reduces acquisition and upgrade costs
– Improved ability to meet application SLAs
– Cost savings from simpler management

KEY UNIQUE FEATURE

Full SAS Back End Architecture

SAS interface and point-to-point switch provide greater speeds and bandwidth than
comparable FC designs. Acer offers SAS backend for both the low end and midrange
markets.

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Point-to-Point SAS Back end architecture
• Up to 16 high performance
3GB/sec point-to-point
links
• Each link is available for
concurrent I/O
• No loop arbitration
bottlenecks
• 8 SAS links to every disk
tray for redundancy
• Common disk tray for SAS
and SATA drives
• Any failed component is
identified by their unique
address

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Service Plan Options
WDB STD PREM
Online Tech Support 7 x 24 7 x 24 7 x 24

Telephone Tech Support 7 x 24 7 x 24 7 x 24

Disk Replacement * Onsite Onsite Onsite

Other Replacement Parts * Onsite Onsite Onsite

Microcode Install Update ** Onsite Onsite Onsite

Period of Maintenance
Acer
Bus Hours 7 x 24 7 x 24

Remote Monitoring Region’s

7 x 24 7 x 24 7 x 24

HDS Installation
T&C
Required
Next Business
Required Required

Response Time * 4 hours 2 hours

Day

* Onsite / Parts – Critical Situations – Post Remote Diagnosis

** Scheduled
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Global Solution Services
• Acer Hitachi Data Systems Global Solution Services organization
offers professional services to assist you in:
– Managing costly bandwidth decisions and distance-data replication
challenges
• Remote Copy Planning and Design Service
– Protecting your data with in-system and distance replication solutions.
• Implementation Service for Acer Hitachi TrueCopy® Remote Replication
Software
• Implementation Service for Acer Hitachi ShadowImage® In-System
Replication Software
Acer
– Reducing time, effort and impact of migrating your data

Region’s
• Data Migration Services

• Dozens of related service offering are available to help you plan,

T&C
manage and deploy your Acer Hitachi Midrange storage solution

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Acer Hitachi Data Systems
Education and Training
Acer Hitachi Data Systems Academy
Training Solutions
As a key partner, Acer Hitachi Data Systems,
you already entrust us with the development of
business solutions to the ever-growing
challenges of your data storage. Now, look to
the Acer Hitachi Data Systems Academy for
training and education opportunities to
optimize your storage investment.
Acer
Region’s
http://www.hds.com/services/education/

T&C

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 Education and Training
• The Acer Hitachi Data Systems Academy organization offers professional
training to assist you in getting the maximum value from your Acer Hitachi
Adaptable Modular Storage 2000 family system:
• TCC1690 - Acer Hitachi Adaptable Modular Storage 2000 family Technical
Overview
• Overview of features, functions and capabilities of the product line
[CBT/WBT – 1-2 hrs]
• TCI1535 Acer Hitachi Adaptable Modular Storage 2000 family architecture
and Administration
Acer
• Course on installing and supporting Acer Hitachi Adaptable Modular
Storage 2000 family systems - [ILT – 4 days]
Region’s
• TCI1780 Acer Hitachi Adaptable Modular Storage 2000 Family Architecture
and Administration Differences
T&C
• Provides differences with Adaptable Modular Storage 1000/500/200
systems - [ILT – 2 days]]
• THI0515 Acer Hitachi Storage Foundations
• Modular Certification preparation course – [ILT – 3 days]

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