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• Nitish Srivastava
• Rahul Chadha
• Rinshul Pruthi
• Rajat Singhal
• Gagan Rajpal
About Australia
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 Location: Continent between the


Indian Ocean and the South Pacific
Ocean
 Capital: Canberra
 Climate: generally arid to semiarid
 Population: 19,913,144 (July 2004
est.)
 Government: democratic, federal-
state system recognizing the British
monarch as sovereign
Ethnic Makeup
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Caucasian Asians Aborigines & Others


7% 1%

92%
Religions
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History
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 Aboriginal and Torres Strait Islander


 European settlement
 Used as a penal colony by the British
 Commonwealth, formed in 1901-federation of six
states under a single constitution
Languages
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 English
 In 1788, there were about 250 separate Aboriginal
languages
 Only two thirds survive
 Only 20 of them still strong enough to have chance
of surviving well into the next century
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Australian Society
and Culture
Aussie Modesty
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 Very down to earth


 Value authenticity, sincerity, and loathe
pretentiousness.
 Prefer people who are modest
 Do not draw attention to their achievements
 Often downplay their own success
Mates
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 Place a high value on relationships.


 With a relatively small population-important to get
along with everyone
 Win-win negotiating style
Multi-cultural society
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 Initial population-Aborigines, Britishers and Irish


 After World War II-heavy migration
 Australian policy to attract immigrants to boost the
population and work force.
 Liberalised its immigration policy and opened its
borders to South East Asia.
 Aussies begin to re-define themselves as a multi-
cultural and multi-faith society
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Australian Etiquettes
and Customs
Communication in a Meeting
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 Not very formal so greetings are


casual and relaxed
 A handshake and smile suffices
 'G'day' or 'G'day, mate
 Visitors - 'Hello' or 'Hello, how are
you?
 First names, even at the initial
meeting
Gift Giving Etiquettes
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 Small gifts commonly exchanged with family &


close friends
 Trades people-small amount of cash, a bottle of
wine or a six-pack of beer!
 Dinner Invitation-chocolates or flowers to the
hostess
 Good quality bottle of wine is always appreciated
 Opened when received
Dining Etiquettes
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 Most invitations-for a 'barbie' (BBQ).


 Guests typically bring wine or beer for their
personal consumption
 Arrive on time
 Contact the hostess ahead of time to see if she
would like you to bring a dish
Watch your Table Manners
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 Table manners-Continental
 Finishing the meal
 Posture
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Business Etiquettes and


Customs
Relationships & Communication
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 Very matter of fact when it


comes to business
 Very direct in the way they
communicate.
 Element of humour, often self-
deprecating, in their speech.
 Often use colourful language that
would be unthinkable in other
countries
Business Communication
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 Appointments-necessary and easy to schedule


 Punctuality is important in business situations
 Meetings are generally relaxed; however, they are
serious events.
 If an Australian takes exception to something that
you say, they will tell you so.
 No exaggeration or hype in a presentation
 Present business case with facts and figures
 Emotions and feelings-not important
Negotiating
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 Get down to business quickly


 They are quite direct and expect the same in
return
 They appreciate brevity and are not
impressed by too much detail.
 Negotiations proceed quickly, bargaining is
not customary
 Expect initial proposal to have only a small
margin for negotiation
 They do not like high-pressure techniques.
 Decision-making-concentrated at the top of
the company
Hofstede’s Scores
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 PDI-36
 IDV-90
 MAS-69
 UAI-50
 LTO-28
Similarities- Australia and the US
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Thank You

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