Académique Documents
Professionnel Documents
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Timeliness
Requests delivered on time 91.0% 99.6%
Effort estimation accuracy 83.0% 98.1%
Reliability
Uptime on Infosys maintained systems 94.0% 99.9%
Abend ratio access Infosys maintained systems 1.8% 2%
Value Added
Focus on improving employee productivity rather than just gaining labor savings from moving
people offshore.
Reengineering project processes and employee tasks are key competencies of the Infosys HRD.
• Smart Hiring-
Our company has been hiring well-seasoned people from the top consulting firms as well as from the top
MBA programs worldwide.
BENEFITS OF A
SINGLE
VENDOR
• Learning Curve-
Being an in-vendor, we will
be farther down the
‘learning curve’ at the
beginning of the project
which may result in better
work more quickly yielding
significant cost savings for
PFS.
• Knowledge
Transfer Time-
Our involvement in the project
from day-1 will help us forgo
the “knowledge transfer time”
required to bring the
programmers up-to-speed on
technical details for
maintenance. This would help
us detect any problem from
the word “Go” and save us
$96,000, the benefits of which
would naturally be transferred
to you.