Académique Documents
Professionnel Documents
Culture Documents
The study of
letter writing
• Business letters vary according to the purpose of the
writer they are written:
– To convey a message
– To give essential information
– To elicit response; and
– To give an impression of the organization's goal, name and
reputation
Purposes of
Business
Letters
• 1. Clarity
• 2. Conciseness
• 3. Consideration
• 4. Courtesy
• 5. Concreteness
Characteristi • 6. Cheerfulness
• 7. Correctness
cs of • 8. Character
business
letters
• Getting the Job you want
• Boosting your chances of promotion
• Helping others get ahead
• Helping you get things done
• Benefiting your own business
ion and
Your Career