(1) Process that

(2) Complex process

managers use to
that requires constant
interact with
attention so that
subordinates, peers,
intended meanings,
supervisors, customers,
understandings, and/or
suppliers, owners, the
feelings, are sent and
public and others.
received.

COMMUNICATION

(3) The Inside Out

movie was able to show
a strong communication
between the characters.
 Components of
the
Communication
Process

Social Context : at the Headquarters of Riley’s mind.

Sender : Riley’s emotions starts with the sender. Joy will encodes
a message using a verbal and non-verbal communication.

Message : Message will be understood by the Sadness.

Receiver: The Sadness.

Noise : No noise or anything that interferes in the message.

 INTERPERSONAL
COMMUNICATION

The concept of
‘interpersonal
communication’ which
involves how we interact
with each other.
Two categories of interpersonal
communication :
1. verbal communication
2. non-verbal communication
Verbal Communication

Sharing of information
between individuals by
using a speech.
 Joy & Fear

This is illustrated in the movie when Joy

told Fear (“Fear,I need the lists of all the
possible negative outcome on the first day
of the new school ”)
Joy & Disgust

This is illustrated in the movie when Joy told

Disgust (“Disgust,make sure Riley stand out
today but also blends it”)
Joy & Anger

This is illustrated in the movie when Joy

told Anger (“Anger, unload the
daydream.I order the extra in case
things get slower in the class”)
Joy & Sadness

This is illustrated in the movie when

Joy told Sadness (“Sadness I have a
super important job for you!”)
Non-verbal Communication

Behaviour and
characteristics that
convey a meaning
without using a word.
 Non-verbal communication

This is illustrated in the movie when

the the Train Of Fun passed by very
quickly,Joy expressed her excitement
by waving at the train driver.
 Non-verbal communication

This is illustrated in the movie when

Riley gets explosively angry (Anger)
at the family dinner table.