Product Presentation

© Copyright 2016 Telecom Cambodia

1 Product Presentation
Content

Who we are…?

Our Customer Care Infrastructure

Our Goals

Our Visions and Missions

Our Services

Future Perspectives

Q&A

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 Who we are…?

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3 Product Presentation
We are…
• Telecom Cambodia, abbreviated as TC, was launched in 2006 as a state own
enterprise by Ministry of Posts and Telecommunication of Cambodia (MPTC).
Our Backbone Networks

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 Our Customer Care
Infrastructure

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Customer Support Infrastructure
Business Department (Front Office Employees)

All Branches in Phnom Penh Head Office in Phnom Penh All Branches in Provinces

Technical Department (Back Office Employees)

Domestic Transmission & Planning and

International Finance and
Telecom ICT Dept. Optical Network Strategy
Telecom Dept. Billing Dept.
Dept. Dept. Dept.

Solving the problem for customers.

Install new services for customer, Fixed Phone, ADSL.
Install DPLC, IPLC, IP Transit, IP Leased, VPN, or FTTH for customer in Phnom Penh
Install DPLC, IPLC, IP Transit, IP Leased, VPN, or FTTH for customer in provinces.
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 Our Goals

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Our Goals

• To operate network and telecom

service both domestically and
internationally through radio
telecommunication system, satellite,
copper/optical fiber cable, and
submarine cable.
• To promote for development of
telecommunication information
infrastructure and information
technology sectors in Cambodia.

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 Our Visions and Missions

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 Our Vision
• We are a broad band network operator which
provides wide range of services with up-to-date
technologies to fulfill the need of our customers.
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• Build and operate broad telecommunication network
with highly competitive advantage
• Provide wide rang of telecommunication services with
quality and confidence
• Create, develop, and innovate the newest technology
for customers
• Develop vast varieties of customers of services
• Build and become the highest security and safest data
center
• Partner with other potential operator
Product Presentation
 FTTH

Our Services Fixed Phone

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ADSL and ADSL Broadband

• Feature:
• Unlimited internet usage
• More stable speed than the other ISPs
• No hassle or restriction on your monthly usage, just pay a fixed monthly fee
• Speed like a lightning-speed for ADSL broadband
• Benefits:
• Free modem and installation
• Single flat rate regardless of usage
• Satisfied service providing

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 Fixed Phone Post Paid and Pre-paid (i-Call)
• Fixed phone can be used for domestic call and/or international call via international getaway 001 or VoIP code
154
Fixed Phone Features
Post Paid •Allow you to use for local Communication (in the area and
cross province-city) and International call with high quality.
Call fees shall be recorded and printed out to user’s bill
every the end of the month.
•The communication quality of this service is in the
international standard range, TDM64kbps.
Pre-Paid •Allow you to use for local communication (in the same area
and cross province-city calls) and International calls with
high quality. First, You should refill your account by
categorized card value that you bought. The cost of your
calls will be directly deducted from your prepaid account.
•The communication quality of this service is in the
international standard range, TDM 64kbps.
•The available card cost for sales: $2, $5, $10, $20 and $50
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Benefits
• High quality of communication without voice disturbance.
• Suitable low price can be used everywhere and all
networks for communication in the whole country and
international.
• Within TELECOM CAMBODIA network and the same
Province-City is only 0.01 $/minute in high economy use.
• High quality of communication without voice disturbance.
• Suitable low price can be used everywhere and all
networks for communication in the whole country and
international.
• Within TELECOM CAMBODIA network and the same
province-city is only1c/minute in high economy use.
• Without deposit for international calls.
• 6 months of validity period for incoming calls after your
account is not active.
Product Presentation
Our Internet Service Availability
• We are the largest ISP with innovated technology in Cambodia.
• We provide vast variety of following Internet Services
• ADSL, ADSL’s Port Connection
• IP-Leased,
• IP-Transit
• Domestic Internet Exchange (DIX)
• Mail Store and Forward
• Web Hosting (Web Server Renting Service)
• Fiber to the home (FTTH)
• Leased Circuit E1
• Leased Transmission Trunk Line E1
• Domestic/International Private Leased Circuit (DPLC/IPLC) E1-SMT-N
• We also provide
• Optical cable leased core
• Pipe Renting
• Co-location rental service

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IP-Leased

• Feature:
• Enjoy a sustainable high speed internet in your company
• Say goodbye to rush hour of busy traffic
• Optical Fiber technology
• Symmetric download and upload speed.
• Benefits:
• Quality of internet speed: your request speed will be sustain at any anytime.
• Cost-efficiency: TC will provide the lowest price for this service.

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IP-Transit

• Feature:
• TC can provide wholesale of IT-Transit which allow the customer (ISP) to be able to access
global internet.
• Allow ISP’s Domestic Autonomous Network access the internet
• Variety Interface: E1, V35, FE/GE, STM-N
• Benefits:
• Provide the first experience for your end users with a very good quality
• Optimize your network performance by utilizing TC’s core competency
• 24 hours maintenance service
• Stable service with low latency, reliable service and few hops

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Leased Line: Domestic Private Leased Circuit
(DPLC)

• Features
• Protect your data transfers with a dedicated and secure connection between two locations,
nationwide.
• Using the Private Leased Circuit, you can safely share important data; it can be voice,
video, or documents through dedicated, point-to-point digital connections within the country.
Keep your offices’ or outlets’ network safe from prying eyes and data thieves.
• Benefits:
• Always-on connection: Perfect for high-volume transfers, the dedicated bandwidth
enhances the speed of your data transmissions, as well as, maximizing its security and
privacy.
• Fully managed network: We have a team of TC’s engineers working round the clock at our
Transmission and Optical Network Department to ensure your network is “always-on”.
• Cost-efficiency: Lower than our competitors

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Leased Line: IPLC

• Features:
• Securely connect your offices in Cambodia with your international network and business partners.
Using the Private Leased Circuit’s dedicated, point-to-point connection, transferring data within your
network is protected from prying eyes and data thieves.
• Benefits:
• Extensive worldwide coverage: With strong ties with major partner carriers across the globe, you could
turn your Cambodia office into a regional hub, or form an extension to a global partner’s network.
• Quality dedicated infrastructure: Transmissions are carried digitally across a well-protected trunk
network using advanced optical fiber technologies.
• 24-hour crisis control: To ensure your network runs smoothly, our team at the Transmission and
Optical Network Department is on stand-by 24-hours a day.
• Convenience: Let us complete your circuit for you. Instead of dealing with two different carriers,
appoint us to provide end-to-end management for you.
• Cost-efficiency: Market Competitive price.

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Leased Line: Virtual Private Network (VPN)

• Features:
• A virtual private network (VPN) could link up offices in different locations seamlessly and
securely – making users feel like its on an exclusive network.
• Benefits:
• Cost Saving: Maximizes the use of the available bandwidth and reduces idle capacity on all
your communication needs in one network – reducing your cost significantly.
• Single point of contact: Provides true end-to-end networking, with one service provider
accountable for all your networking needs. This dramatically reduces management
complexity, time and cost.
• Improved network performance: Using advanced technologies to classify and route data
traffic, this network can provide a fast and reliable access to business software and
databases.
• Good service: Round-the-clock monitoring from a Transmission and Optical Network
Department.

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Why your business needs VPN

• Business growth: If your business is growing geographically or in terms of

network requirements.
• Value teamwork: If you are trying to get employees, customers, suppliers and
partners to work collaboratively at a higher level.
• High-end applications: Perfect for applications like enterprise resource
planning (ERP), customer relationship management (CRM), supply chain
management (SCM) which requires a high network quality of service (QoS).
• Core competency recognition: Manage computer networks, vendors, service
providers, and inter-office network coordination in half the time.
• Native IP environment or any-to-any connectivity: Grants voice over IP (VoIP)
or devices like iPads or smartphones to access the network.

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See how TC VPN helps
your business growth

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 Our Future
Perspectives

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22 Product Presentation
Human Resources Development

• We are recruiting and training the new

generation with full of skills,
knowledge and ability to solve the
problem.
• Our employees are providing their
best qualified serving service to our
customers in every branch.
• We strongly motivate and encourage
our employees to work within a
competitive environment.

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Advanced Technological Innovation

• We were funded by JBIC for our

optical backbone network
development.
• We have been doing researches on
technology continually for the next
requirement.
• Our engineers are always ready for
advanced technology revolution.

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No.1 of Lower price with higher quality

• We are trying to lower cost by using

economies of scale and scope for the next
step of our business competition.
• The government’s subsidy will allow us to
lower our price for government organization
and key customers.
• By professional train of both back and front
line employees, we are sure we can provide
the best quality of service for our customer in
the up coming competition campaign.

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No.1 of Network Coverage around
Cambodia
• We have been expending our Optical
network backbone to anywhere
domestically.
• The popularity of FTTH will
encourage us to expend our network
to every area in Cambodia.
• Our backbone is underground,
therefore our service offering is very
stable compare our competitors.

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 Q&A

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27 Product Presentation
 Thank You…!

© Copyright 2016 Telecom Cambodia Product Presentation