LSMR

(LTE SYSTEM MANAGER FOR RADIO NETWORK)

Contents

1.LSMR Overview

2.LSMR Login

3.LSMR Basic Check Commands

4.Critical Alarm Details

© Samsung Electronics. All Rights Reserved. Confidential and Proprietary. 2

1. LSMR Overview
 LSM provides following advantages :

1. Real-Time System Status Monitoring

2. User Friendly GUI Design

3. Object-oriented approach

4. Error Handling

5. Flexible Platform

6. Distributed Architecture

7. Multi-Version support

8. Multi-Client Access Support (Session Management)

© Samsung Electronics. All Rights Reserved. Confidential and Proprietary. 3

2. LSMR Login
1. Open a web browser and input LSM server IP
2. The Login webpage will appear.
3. Enter the user id and password to login to the LSM.

© Samsung Electronics. All Rights Reserved. Confidential and Proprietary. 4

Dashboard page

 Dashboard page
after login

© Samsung Electronics. All Rights Reserved. Confidential and Proprietary. 5

Configuration Tab
 Go to configuration Tab

© Samsung Electronics. All Rights Reserved. Confidential and Proprietary. 6

CLI Tab

After click on CLI (Command

Line Interface) will able to
enter Target Site ID and
Command

© Samsung Electronics. All Rights Reserved. Confidential and Proprietary. 7

Searching Target Site ID

Enter target site ID in

Tree viewer option
and search

© Samsung Electronics. All Rights Reserved. Confidential and Proprietary. 8

Site ID Selection

After Entering
Site ID Pop up will
be generated .

© Samsung Electronics. All Rights Reserved. Confidential and Proprietary. 9

Enter Required Command

Enter Required
command and
execute

© Samsung Electronics. All Rights Reserved. Confidential and Proprietary. 10

LSMR Basic Check & Troubleshooting Commands
UE Count
RTRV-CELL-UECNT: This command used for checking Active user latched on site.
Basic Commands in LSMR:

It is showing Active UE
count for 2300 Band
Enter this
command to
check UE count It is showing Active UE
count for 850 Band

© Samsung Electronics. All Rights Reserved. Confidential and Proprietary. 12

Cell Status
RTRV-CELL-STS : This command used for checking cell status of every band.

Enter this
Command to It is showing cell status of
check Cell 2300 and 850 band.
Status
© Samsung Electronics. All Rights Reserved. Confidential and Proprietary. 13
Cell Throughput
RTRV-CELL-TP : This command is used for checking uplink and downlink
cell Throughput .

It Indicates the 2300

Band UL DL Cell Tput
It Indicates the 850
Band UL DL Cell Tput

Enter this
Command for
checking Cell
Tput © Samsung Electronics. All Rights Reserved. Confidential and Proprietary. 14
Active Alarms
RTRV-ALM-LIST : This command is used for checking Active alarm of site

It Shows there is No
active alarm
Enter this
Command to
check Alarm
status © Samsung Electronics. All Rights Reserved. Confidential and Proprietary. 15
 GTP LOSS
Click on Performance and go to Family :

© Samsung Electronics. All Rights Reserved. Confidential and Proprietary. 16

Searching for GTP

Search
here
for
GTP

Click Here

© Samsung Electronics. All Rights Reserved. Confidential and Proprietary. 17

GTP sequence number per eNB

Checking GTP
Delta loss rate

© Samsung Electronics. All Rights Reserved. Confidential and Proprietary. 18

PRB Utilization
In performance ,search for PRB :

Click on Total PRB Usage

© Samsung Electronics. All Rights Reserved. Confidential and Proprietary. 19

Uplink PRB Utilization

It is showing Average
Uplink Utilization

© Samsung Electronics. All Rights Reserved. Confidential and Proprietary. 20

Downlink PRB Utilization

It is showing Average
Downlink Utilization

© Samsung Electronics. All Rights Reserved. Confidential and Proprietary. 21

UL RSSI

RTRV-RRH-STS: This command is used for checking uplink RSSI of site.

It should be in the range of -85 to -105.

It is showing
uplink RSSI

© Samsung Electronics. All Rights Reserved. Confidential and Proprietary. 22

TA Distribution Data
Timing Alignment: This command is used to get TA distribution

Download
Report
from here

It indicates the
850 band of
alpha sector

Mention the
Time and date
and click on
apply

© Samsung Electronics. All Rights Reserved. Confidential and Proprietary. 23

 Current Alarm
From Fault Management drop down menu select current alarm.
It displays current alarms, major, minor and critical

Click on Current
alarm

© Samsung Electronics. All Rights Reserved. Confidential and Proprietary. 24

Critical Alarm Details
1. MME communication Fail
This alarm occurs when there is a communication problem between the eNB and the MME.

Possible Cause(s):
1. The eNB does not receive a response for the SCTP heartbeat from all the equipped MMEs.
2. The S1AP connection setup between the eNB and all the equipped MMEs has not been completed.

Remedy :
To identify and correct the problem:
1 Check if the failure is caused by a connection problem with the SCTP or with the S1AP.
2 Run the RTRV-MME-CONF command to check the MME IP Address and status.
3 If the MME IP Address is correct, run a ping command to the MME.
4 If the ping command result shows a connectivity problem (the MME is unreachable), check the transport network
between the eNB and the MME.
5 Check the status of the S1AP connection with the MME.
6 Check if the PLMN value obtained when running the RTRV-CELL-INFO command is the same as the service pr
ovider’s PLMN value.
7 If the PLMN value is normal, contact the MME operator.

© Samsung Electronics. All Rights Reserved. Confidential and Proprietary. 26

2. ECP DSP RESTART
This alarm occurs when the DSP resets and restarts.

Possible Cause(s) :

1 The DSP resets and restarts (by using the DSP Reset command or replacing the DSP image).
Impact
2 Cell services related to the ECP are not available during restart.

Remedy :

To identify and correct the problem:

1 Run the INIT-DSP command to reset the DSP.
2 If the alarm is not cleared after taking the described actions, or if the alarm occurs repeatedly, contact
Samsung.

© Samsung Electronics. All Rights Reserved. Confidential and Proprietary. 27

3. SERVICE OFF
This alarm occurs when all the cells for the eNB are disabled.

Possible Cause(s) :

All cells for the eNB are disabled.

Impact :

All cell services are not available.

Remedy :

To identify and correct the problem:

1 Run the RTRV-CELL-CONF command to check the cell configuration information.
2 If all the cells are locked, run the CHG-CELL-CONF command to change the cell configuration and unlock the
cells.
3 If the alarm is not cleared, run the RTRV-CELL-STS command to check cell status.
4 Check if an alarm is generated in the ECP, DSP, or RF units.
5 If an alarm is generated in the ECP, take corrective measures specific to the ECP.
6 If an alarm is generated in the clock module (PTPM or GPSR), take a corrective measures specific to the clock
module (PTPM or GPSR).
7 If an alarm is generated in the DSP, take corrective measures specific to the DSP.
© Samsung Electronics. All Rights Reserved. Confidential and Proprietary. 28
8 If an alarm is generated in the RF unit, take corrective measures specific to the RF unit.
4. RRH HW TYPE MISMATCH
This alarm occurs when the connected RRH H/W type mismatches with the configured one.

Possible Cause(s) :

Connected RRH H/W type did not match the configured RRH H/W type.

Impact :

Cell services related to the RRH are not available.

Remedy :

Off-site Actions via LSM Before Site Visit :

To collect the LSM log and current status information:

1 Run the RTRV-ALM-LIST:RRH command to check the alarms generated in the RRH.
2 Run the RTRV-RRH-STS command to check the RRH status information.
To identify and correct the problem:
3 If an upper level alarm is generated, clear that alarm first.
4 Run the RTRV-RRH-CONF command to check the RRH configuration information and configured RRH
type.
5 Run the RTRV-RRH-INVT command to check the RRH type.
© Samsung Electronics. All Rights Reserved. Confidential and Proprietary. 29
Remedy
6 Check if the RRH type of the result from step 2 and step 3 are the same. If they are different, degrow
and regrow the RRH using CHG-RRH-CONF.
7 Run CHG-RRH-CONF command to configure the RRH type.
8 Run the RTRV-RRH-INVT command to check if the firmware version installed in the RRH is the latest
version.
9 If the firmware version is not the latest, run the UDT-RRH-FW command to update the firmware to the
latest version, and observe if the alarm occurs again.

10 If the alarm occurs again after the firmware update, run the INIT-RRH command to reset the RRH.
11 If the alarm is cleared, record the current status and observe any reoccurrence.
12 If the alarm is not cleared, visit the site and perform on-site actions.

On-site Actions :

To identify and correct the problem:

1 Power-cycle the RRH.

2 If the alarm is cleared, record the current status and observe any reoccurrence.
3 If the alarm is not cleared, replace the RRH.

© Samsung Electronics. All Rights Reserved. Confidential and Proprietary. 30

5. ECP CPRI FAIL
This alarm occurs when Loss of Signal (LOS) or Loss of Frame (LOF) occurs in the Common Platform
Radio Interface (CPRI) layer.

Possible Cause(s) :

Loss of Signal (LOS) or Loss of Frame (LOF) occurs in the Common Platform Radio Interface (CPRI)
layer.
1 LOS: An alarm is generated when more than 16 8B/10B violations are detected in the overall CPRI
hyper frame.
2 LOF: An alarm is generated when the hyper frame alignment (BYTE=K28.5 & Y=W=X=0) is not
achieved on the CPRI synchronization state.

Impact :

Cell services related to the RRH that is connected to the relevant ECP port are not available.

Remedy :

To identify and correct the problem:

1 Run the RTRV-ALM-LIST command to check if ECP OPTIC TRANSCEIVER RX LOS and ECP OPTIC
TRANSCEIVER TX FAULT alarms are generated.
2 Using LOS and LOF, you can check if the Rx path is normal. When an alarm is generated, run the
RTRV-RRH-STS command to check if the RRH is normal.

© Samsung Electronics. All Rights Reserved. Confidential and Proprietary. 31

6. RRH COMMUNICATION FAIL
This alarm occurs when there is a communication problem between the UMP and the RRH.

Possible Cause(s) :

The main processor (UMP) did not receive the Keep-Alive response from the RRH.

Impact :

Cell services related to the RRH are not available.

Remedy :

Off-site Actions via LSM Before Site Visit :

To collect the LSM log and current status information:

1 Run the RTRV-ALM-LIST command to check if the CPRI_FAIL alarm is generated at the RHH connection port.
2 Run the INIT-RRH command to reset the RRH.
3 If a CPRI_FAIL alarm occurs, visit the site and perform on-site actions.

On-site Actions :
To identify and correct the problem:
1 Check the cable connection. Disconnect and reconnect the cable. If the cable is properly connected, inspect the
cable for damage. Replace the cable if necessary.
2 If the alarm is not cleared after taking the described actions, power-cycle the RRH.
3 If the alarm is not cleared even after the RRH is power-cycled, replace the RRH.
© Samsung Electronics. All Rights Reserved. Confidential and Proprietary. 32
7. RRH VSWR
This alarm occurs when the VSWR measurement (return loss) is below the threshold.

Possible Cause(s) :
The VSWR measurement (return loss) is below the threshold.

Impact :
Cell services related to the RRH are not available.

Remedy :
Off-site Actions via LSM Before Site Visit

To collect the LSM log and current status information:

1 Run the RTRV-ALM-LIST:RRH command to check the alarms generated in the RRH.
2 Run the RTRV-RRH-STS command to check the RRH status information.
3 Run the RTRV-RRH-CONF command to check the RRH configuration information and VSWR.
To identify and correct the problem:
1 If an upper level alarm is generated, clear that alarm first.
2 Run the RTRV-RRH-INVT command to check if the firmware version installed in the RRH is the latest version.
3 If the firmware version is not the latest, run the UDT-RRH-FW command to update the firmware to the latest version,
and observe if the alarm occurs again.
4 If the alarm occurs again after the firmware update, run the INIT-RRH command to reset the RRH.
5 If the alarm is cleared, record the current status and observe any reoccurrence.
6 If the alarm is not cleared, visit the site and perform on-site actions.
© Samsung Electronics. All Rights Reserved. Confidential and Proprietary. 33
REMEDY

On-site Actions :

To identify and correct the problem:

1 Change the tilting of the antenna that is connected to the RRH that is experiencing the alarm. Observe the changes in
the VSWR fail alarm and determine if the problem is due to the Tx output of an adjacent sector.
2 Check the antenna cables. Check the antenna for defects. Check the assembly condition and the degree of protection
against rain. If water entered between the antenna cable and the connectors, a VSWR fail alarm may occur. Use a hair
dryer to thoroughly dry each connector, and test again.
3 If the VSWR returns to the normal level, apply rainproof silicone molding to the RRH antenna port, antenna RF cable,
and antenna port.
4 If the VSWR does not return to the normal level, connect an antenna and antenna cable that do not have defects.
5 If an alarm persists after taking the described actions, power-cycle the RRH.
6 If the alarm is cleared, record the current status and observe any reoccurrence.
7 If the alarm is not cleared, replace

© Samsung Electronics. All Rights Reserved. Confidential and Proprietary. 34

8. GPS CLOCK PHASE ABNORMAL
This alarm occurs when clock phase of GPS is drifted abnormally.

Possible Cause(s) :
The clock phase of GPS is drifted abnormally.

Impact :
All cell services may not be available .

Remedy :
Off-site Actions via LSM Before Site Visit :

Run the RTRV-GPS-STS command to check the GPSR status information.

On-site Actions :

1 Check the cable connection of GPS antenna system

2 Check if the alarm is cleared after replacing GPS Antenna system including GPS Arrestor, Line amplifier and so on.
3 Check the status of GPS Antenna parts, if no error is found, reset the GPS (INIT-GPS).
4 If the alarm is not cleared, unmount and mount the UMP.
5 If the alarm is not cleared, replace the UMP.

© Samsung Electronics. All Rights Reserved. Confidential and Proprietary. 35

9. GPSR HOLDOVER 8H
This alarm occurs when the threshold time is exceeded after transition to a holdover state.

Possible Cause(s) :
8 hours have passed since the transition to the holdover state.

Impact :
All cell services are not available.

Remedy :
Off-site Actions via LSM Before Site Visit :

To identify and correct the problem:

1 Run the RTRV-GPSR-STS command to check the GPSR status information.
2 Run the RTRV-ALM-LIST command and check if the GPSR ANTENNA FAIL or GPSR LOCKING FAIL alarm is
generated.
3 If the alarms are generated, they are the reasons for GPSR HOLDOVER 24H. See GPSR ANTENNA FAIL or GPSR
LOCKING FAIL.

On-site Actions :

To identify and correct the problem:

1 Although GPSR ANTENNA FAIL and GPSR LOCKING FAIL alarm are not generated, if GPSR HOLDOVER 8H is
generated, reset the UMP
© Samsung Electronics. All Rights Reserved. Confidential and Proprietary. 36
2 After reset, if the alarm is not cleared, replace the system.
© Samsung Electronics. All Rights Reserved. Confidential and Proprietary. 37