Académique Documents
Professionnel Documents
Culture Documents
Jeremy Garrido
Brandman University
HRCU 651: Human Resources Development
Evaluation
Professor James J. Maine
Introduction
Home Depot as an organization was founded on the
principals of customer service and having employees
that were experienced in what they were selling and
could give sound advise to the customer.
-Excellent Customer
Service.Customers are The Home
Depot's business. ...
Reaction – Sales training program for managers that showed that only
3 of 125 manager didn’t rate it a 5 out of 5
�Advamag. (2016). The Home Depot, Inc. - Company Profile, Information, Business Description, History,
Background Information on The Home Depot, Inc. Retrieved April 23, 2016, from
http://www.referenceforbusiness.com/history2/23/The-Home-Depot-Inc.html
�Villanova EDU. (2015). The Home Depot History - Villanova University. Retrieved April 23, 2016, from
http://www63.homepage.villanova.edu/travis.mcmenimon/documents/Home Depot Main.doc
�Saporta, M. (2011). CEO Frank Blake talks about his four-year tenure at Home Depot - SaportaReport.
Retrieved April 23, 2016, from http://saportareport.com/frank-blake-talks-about-home-depot/
�Trefis. (2016). Home Depot: Strengths, Weaknesses, Opportunities, and Threats -- Trefis. Retrieved April 23,
2016, from http://www.trefis.com/stock/hd/articles/316066/home-depot-strengths-weaknesses-opportunities-and-
threats/2015-10-05
References
�Burkitt, L. (2012). Home Depot to Shut Seven China Stores. Retrieved April 23, 2016, from
http://www.wsj.com/articles/SB10000872396390444709004577650512492181658
�Townsend, M. (2014). Home Depot Names Craig Menear to Succeed Blake as CEO. Retrieved April 23, 2016,
from http://www.bloomberg.com/news/articles/2014-08-21/home-depot-names-craig-menear-to-succeed-blake-
as-ceo
�Young, L. (2007). Home Depot to Sell HD Supply for $10.3B (updated). Retrieved April 23, 2016, from
http://www.mdm.com/articles/4179-Home-Depot-to-Sell-HD-Supply-for-10-3B-updated-
�Mindtools. (2016). Kirkpatrick's Four-Level Training Evaluation Model: Analyzing Training Effectiveness.
Retrieved April 24, 2016, from https://www.mindtools.com/pages/article/kirkpatrick.htm
�Home Depot. (2016). LearningCounts @ Home Depot. Retrieved April 24, 2016, from
https://learningcounts.com/home-depot/
References
�Newscorp. (2007). Home Depot News. Retrieved April 24, 2016, from
http://ir.homedepot.com/phoenix.zhtml?c=63646&p=irol-newsArticle&ID=1267178
�Katz, L. (2014). The Leadership Model and Skill That Turned Around Home Depot. Retrieved April 24, 2016,
from https://theturnaroundauthority.com/tag/frank-blake/
�Li Ming Kuok, K. (2004). Design, Implementation, and Evaluation of HR Leadership Development Programs.
Retrieved April 24, 2016, from
http://digitalcommons.ilr.cornell.edu/cgi/viewcontent.cgi?article=1001&context=cahrswp
�Werner, J., & DeSimone, R. (2012) Human resource development (6th ed.). Mason, OH: Southwest/Cengage
�McDavid, J., Huse, I., & Hawthorn, L. (2013). Program evaluation and performance
measurement: An introduction to practice. (2nd ed.). Thousand Oaks, CA: Sage Publications.