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Chapter 6
Rewarding
Individual
Performance
Chapter Learning Objectives
After studying this chapter you should be able to:
• Describe goal setting and relate it to motivation.
• Discuss performance management in organizations.
• Identify the key elements in understanding individual
rewards in organizations.
• Describe the issues and processes involved in
managing reward systems.
• Self-Efficacy
The extent to which we believe we can accomplish
our goals even if we failed to do so in the past
Source: Reprinted from ORGANIZATIONAL DYNAMICS, Autumn 1979, Gary P. Latham et al., "The Goal-Setting Theory of Motivation", Copyright 1979, with permission from Elsevier.
Issues in Performance
Measurement
• Meanings of rewards
Surface value: objective meaning or worth of reward
Symbolic value: subjective and personal meaning or
worth of reward