sUmsV

karcUlrYmvKÁENnaMsþIBI
aKmn_
karsMGitsMGagxøÜn
¡¡¡ nig
Welcome
karerobcMxøÜnR)aN
to
Grooming and Personal Appearance

1
 THE IMPORTANCE OF GROOMING

 Project a professional image of the Hotel sar³sMxan;énkarsMGi

bgðajnUvmuxmat;Rbk
tsMGagxøÜnR)aN
bedayviC
rkSask; Es,k RbGb;;éd ¢aCIv³rbs;sNæaKar
nig
•RkckeGay)ans¥atCanic©
Keep your hair, skin, hands and nails clean at all times

rkSamat;
[manGnam½yl¥
• Maintain good oral hygiene

rkSanUv\riyabfl
¥
• Maintain good posture

suxPaBl¥
ehIyRss;føa
• Be healthy and fit

2
 THE IMPORTANCE OF GROOMING sar³sMxan;énkarsM
 Project a professional image of the Hotel GitsMGagxøÜnR)aN
bgðajnUvmuxmat;Rbk
bedayviC
cUreKg nig
¢aCIv³rbs;sNæaKar
sMrak[)anRKb;R
• Get adequate sleep and relaxation

Kan;
briePaKtamRbRk
tI diet
• Balanced

bgðajnUv\riyabfl¥
•ehIyjjwmjEjm
Positive attitude and SMILE!

3
 karEfrkSa
BASIC HAIR CARE sk;

 - Shampoo: Wash hair regularly using a suitable shampoo to

sab‘‘U remove dust and dirt

kk;sk; - Conditioner: Prevents hair splitting, easier

eRbglab to comb and protects from drying out

sk; -Treatment: Improve manageability retaining

eRbglabmoisture and elasticity, adds nutrients

sk;
 - Gels/ Mousse: Add volume, protects hair from humidity, create styles

fñaMBt;
 - Hair Sprays: Protects hair from humidity, style as per hotel policy
sk;
fñaM)aj
;sk; 4
 karEfrkSa
BASIC HAIR CARE – Cont. sk;

HAIR STYLE
 m:Utsk;s
m:Utsk;s
 Hair style for women: Mrab;burs
 Hair style for men:

Mrab;®s
 Must be conservatives  Sideburns should be kept short and not
þI
 Tied back with black utensils to go below the middle of the ear

 Hair must always be above shoulder  Must be above the collar of the shirt

 No extreme hairstyle/color is permitted  No extreme hairstyle/color is permitted

5
 karEfTaM
BASIC SKIN CARE Es,k

 Daily shower or bath

 Have enough sleep
 Eat nutritious well-balanced meals, lots of
fruits and vegetables
 Do physical exercise on a regular basis
 Drink a lot of water or use skin moisturizer if
your skin is dry
 Cleanse your face with a liquid
 Cream/gel cleanser  Strong perfumes must be avoided

 Choose a suitable cleanser for skin  Body odor can be caused your food

6
 BODY ODOR køinx
Guidelines to reduction/ elimination of body odor øÜn

karENnaMcMeBaHkarkat
•;bnßy -
gUtTwkeGay)anjwkjab; - Take
•karlb;bM)at;køinxøÜn
bþÚrsMelokbMBak;xagkñúgral;éf¶
showers frequently
-
• BüayamkMueGayEbkejIseRcIn
Change your underclothes daily

-• Try
eRbIemSAlabxøÜn
not to perspire heavily - Use body powder
•
•eRbIeRKÓgsMGagTb;Tl;nwgejIsCaRbca
eRbIeRKÓgsMGagbM)at;køinxøÜnEdl
M - Use mild antiperspirant regularly
- Use mild deodorant or fine pounded alum after shower
mankøinRsal
• labTwkGb;
b¤sac;CUrhµt;bnÞab;BIgUtTwkrYc - Wear light and pleasant scent or perfume
b¤køinRkGUb
7
 Gnam½ykøi
Oral Hygiene
nmat;nig
duseFµj[)aneTogTat;enAeBlRBwk
eBlcUleKg
 cUrduseFµjeRkayeBljauMGahar
* Regularly brush your teeth in the morning and at bed time*
- Brush the teeth after meals

naMmkCamYy]bkrN_sMGateF
µjedIm,IeRbI
eRkayeBljaMuGaharrUc 
enAkEnøgeFIVkar - Bring your teeth
eRbIExSsMGateFµje
cleanliness tool to use after consume meals at work
dIm,IsMGateFµjGñk
 eRbITwkx<úrmat; - Use mouthwash
- Use dental floss to clean your
teeth 8
 BAD BREATH køinmat;min
mUlehtuxøH²énkøinmat;minl¥ - l¥ SOME CAUSES OF BAD BREATH

 dgáÚvsIueFµj - Tooth decay

 eFµjBak; - Dentures
 CMgWGBa©ajeFµj - Periodontal disease
 rlakGamIdal; - Tonsillitis
 GaharmaneRKÓgeTs
nigRbePTbEnømYycMnYnmandUcCax
 CMgWRkBH - Gastric ulcer
Þwm)araMg xÞwms>>>> - Spicy food, and
GNþatman)ak;etrITMenABIelI certain
- Bacteria coated
kinds of vegetables such as onions, garlic …
 mat;s¶Üt
Tongue
- Dry mouth
 karCk;)arI - Smoking
9
viFIkat;bnßy¼bM)a
t;køinmat;minl¥
WAYS TO REDUCE/ EXTERMINATE BAD BREATH

 Drink plenty of water

jaMúTwkeGayeRcIn
 Rinse with water often x<úrmat;nwgT
wkeGayjwkjab;
 Brush your teeth after each meal Gñk®tUvduseFµjrbs;Gñ
kbnÞab;BIGñkjúaMGah
 Gently scrape your tongue with brush eRbIRcasedIm,Iekas
armþg²
 Use mouthwash GNþatrbs;Gñkedayf
eRbITwkfñaMx<úr ñm²
 Use sugar free chewing gums to stimulate the flow of saliva
mat;
TMBarsárekAs‘UEdlKµanCati
sáredIm,ICMrujeGaymanlMh
UrTwkmat; 10
 viFIduseFµjRtwmRtUv - Proper Brushing
Technique

Tilt the brush at a 45° Gently brush the outside, Gently brush your
angle against the gum inside and chewing tongue to remove
line and sweep or roll surface of each tooth bacteria and freshen
the brush away from the using short back-and-forth breath.
gum line. strokes.

11
Use about 18" of floss, Gently follow the curves of Be sure to clean beneath
leaving an inch or two to work your teeth. the gum line, but avoid
with. snapping the floss on the
gums.

12
 Gnam½y RbGb;éd
nig Rkckéd
HANDS AND NAILS CARE
• Keep your hands and nails clean and well cared for

• Nail polish of neutral color is tolerated

• Use hand cream/lotion daily if yours are dry

• Maintain your nails at a manageable length

• Hands must be free from nicotine stains

• False nails are not permitted

• Food handlers are not permitted to use nail polish

13
 Gakb,kiriya nig
lkçN³rUbsm,tiþ
POSTURE AND VISUAL POISE

The Basic Standing at ease for men and women

 Make your aim to get fit but not fat
 Eat well balanced meals
 Eat variety of food
 Use common sense in the use of vitamin supplement
 Do not miss meals
 Drink at least eight glasses of water
 Exercise regularly
 Get eight hours of sleep a night
 Avoid deep fried and fatty food
 Try not to snack in between meals

14
rebobGgÁúy[)
ansmrmü CORRECT SITTING POSTURE

 Place your feet on the floor directly under your knees

 Have the seat of your chair even with your knees
 Keep your back straight and sit well back in the chair
 Never slouch

rebobbt;EbndgxøÜn
CORRECT BENDING TECHNIQUE
 Place your feet close together
 Keep your back straight as you bend your knees
 Lift with the muscles of your legs and buttocks not
with the back

15
 rebobedIr
sMrab;burs Walking
sMrab;®sþI
 For Men For Women

edIredaye)aHCMh‘anfñm
edIrRtg;tambnÞat;Et
²eTAmuxtamCYr
mYy - Walk on one straight line
bnÞat;RsbKña - Walk with feet
slightly
edayRmameCIgeTAmux
apart in two parallel lines 
kñúglkçN³RbéB edaycugRmameCIgxa
- Toes pointing forward in a confident manner
gmuxb:HdI
egIbk,aleLIg ehIyemIl[Rtg;eTAmux munEkgeCIg - Toes
Hold your head high and look pointing forward and Touching the
straight ahead
ground before the heel

16
 suxPaB nig
kaysm,Ta
HEALTH AND FITNESS

 kaysm,Ta®tUvmaMmYn EtminFa
Make your aim to get fit but not fat

 Eat well balanced meals briePaK[mantulüPaB

 Eat variety of food briePaKmðÚbGah

ar[)aneRcInRbePT
Use common sense in the use of vitamin supplement

eFVIkarBicarNapgEdreTAelI
karpÁt;pÁg;
Do not miss meals
vItamInbEnßm
minRtUvxkxankñúgkarbriePaKeLIy

17
 suxPaB nig
kaysm,Ta
HEALTH AND FITNESS

jaMuTWwkya:gehacN
• Drink at least eight glasses of water

as;
• Exercise regularly eFVIlMhat;R)aN[)aneTogTat;
[)anR)aMbIEkvkñúgm
• Get eight hours of sleep a night Yyéf¶
eKg[)anR)aMbIema:gkñúgmYyyb;
• Avoid deep fried and fatty food ecosvagbriePaKGaharb
MBgxøaj; nig
• Try not to snackminRtUvjaMuGIVelgenAcenøaHeBlCitjaM
in between meals
manxøaj;eRcIn

18
eRKÓgsMGitsMGag sMrab;®sþI
FITNISHING TOUCHES FOR WOMEN

FACE MAKE-UP

• Use make-up to enhance your look, but sparingly

• Use lipstick to cover your paleness

• Use colors that improve and match your

complexion and complement your uniform

• Use any type of make- up suited to particular

weather and your skin

19
 ÉksNæan -
UNIFORM
• All uniformed staff must wear the prescribed full uniform
buKÁlikBak;ÉksNæanTaMgGs;RtUvEtB
•ak;ÉksNæantamkarkMNt;rbs;sNæaKar
Button your uniform properly at all times
RtUvdak;eLvÉksNæaneG
•ay)anRtwmRtUvRKb;eBl
Ensure that your uniform is clean, well-pressed and free from missing buttons and
tears before wearing
eFVIeGayR)akdfaÉksNæanrbs;Gñks¥atKµanRb
Lak; G‘uts¥at Gt;man)at;eLv
•nigGt;manrEhkmun eBlBak;
No other garments to be worn over uniforms
minRtUvBak;GavGVI²e
•nABIelIÉksNæaneLIy
Stockings free of any patterns must be worn by employees

RKb;eBlbuKÁlikTaMgGs;RtUvBak
;eRsameCIglat ehIyKµanqñÚt 20
 ÉksNæan -
UNIFORM
• Socks with black or dark brown are permitted

buKÁlikbursRtUvBak;eRsam
eCIgBN’exµA b¤BN’etñatcas;
• Covered leather shoes in good condition must be black or dark brown, freshly
polished and worn by both male and female staff. Lady shoes must have rubber and
comfortable heels

buKÁlikTaMgburs
nig®sþIRtUvBak;Es,keCIgeFVIBIEs,kBN’exµA
b¤BN’etñatcas; mansPaBl¥ nigxat;PøW relag .
• Safety shoes to be worn by stewards and cooks
Es,keCIg®sþIRtUvmanEkgx<s;smlµm
buKÁliklagcannigcugePARt
nigmandak;ekAs‘U
UvBak;Es,keCIgsuvtßiPaB
21
 pøakeQµaH - NAME TAG

• Legible name tags in good repair must be worn by all employees at all times

buKÁlikTaMgGs;®tUvBak;pøakeQµa
H®Kb;eBl EdlmaneQµaHminrlb;
ehIyenAman sßanPaBl¥

22
 plRbeyaCn_énpøakeQµaH - The
usefulness of Name tag

• Guests like to know who they are talking to

ePJóvcg;dwgfanNaEdl
• Kat;niyayCamYy
Enables guests to identify staff for any follow-up of service
bgárkargay®sYldl;ePJóvkñúgkarsÁal;Gtþs
BaØaNrbs;buKÁlikedIm,ItamdankarbMer
• Enables feedback to be directed to the right person
I
bgárkargay®sYldl;ePJóvkñúgkarpþl;Bt
’mandl;buKÁlikNamYyedayminxus
• Encourages staff to take greater responsibility for their action and behavior

CMrujeGaybuKÁlikTTYlnUvkarxus®tUvcMeBa
HskmµPaB nigGakb,kiriyaEdlxøÜn)aneFVI
nig®bkan;yk
23
The usefulness of Name tag - plRbeyaCn_énpøakeQµaH
• Enables quick identification of new staff by fellow workers

bgárlkçN³gay®sYldl;buKÁlikrYmkargarkñúgk
•arsÁal;GtþsBaØaNrbs;buKÁlikfµI)anya:gqab;r
Enable new staff to integrate faster
h½s
Gacdak;buKÁlikfµIe
FVIkarCamYyKña)a
• It is helpful to visitors to know who they are talking to
nelOn
CYysMrYldl;ePJóv)ansÁal;
nNaEdlKat;snÞnaCamYy
• Gives an organization a consistent image and shows attention to details

pþl;nUvkargareGaymanPaBl¥RbesICaRbcaM
nig
bgðajnUvkarykcitþTukdak;elIesvamuxCMnaj
24
RkitüRkmsMelokbMBak;sMra
b;buKÁlikminBak;ÉksNæan
DRESS CODES FOR NON-UNIFORMED
EMPLOYEES

25
 buKÁlikburs - MALE
EMPLOYEES
• Wear trousers with black or dark blue color - Bak;exaBN’exµA
• Wear a long-sleeved shirt with white or light color -
b¤BN’exovcas;
Bak;GavédEvgBN’s
Wear a tie that matches the color ofb¤BN’Rsal
the clothes -
Bak;Rkvat;kEdlmanBN’sIunwgexaGav
• Must not wear highly patterned or brightly colored or flowered shirts or trousers
min®tUvBak;exaGavEdlmanqñÚ
•tOnly
BN’eqItqay nigmanpáaeLIy
conservative covered shoes with black or dark brown color are permitted

®tUvBak;Es,keCIgm:Utsam
BaØBN’exµA b¤BN’etñatcas;
• Socks with black or dark brown are permitted -

®tUvBak;eRsameCIgBN’exµAb¤BN’etñatcas;
• Tuck your shirt into your trousers properly
®tUvdak;GavenAkñúgex
• Plain and pattern free belt with black or dark brown color is permitted
arbs;GñkeGay)anRtwm
®tUvBak;ExSRkvat;samBaØBN’ex
®tUv
µA 26
 FEMALE EMPLOYEES -

buKÁlik®sþI
• Wear skirt with black or dark blue color
®tUvesøóksMBt;BN’exµA
b¤BN’exovcas;
• Blouse must not bare the shoulders

min®tUvBak;GavE
dlbeBa©jsµaeLIy
• Covered leather shoes in good condition must be black or dark brown, and freshly
polished. Shoes must have rubber and comfortable heels
®tUvBak;Es,keCIgeFVIBIEs,kBN’exµA
b¤BN’etñatcas; mansPaBl¥ nigxat;PøWrelag .
Es,keCIg®tUv manEkgx<s;smlµm
• Stockings free of any patterns must be worn by all female staff at all times
RKb;eBlbuKÁlik®sþITaMgGs;®tU
nigmandak;ekAs‘U
vBak;eRsameCIg
• Must not wear highly patternedehIyKµanqñÚt
or brightly colored or flowered skirt or blouse
min®tUvBak;sMBt;
• Tuck your blouse into your skirt properly

GavEdlmanqñÚt BN’eqItqay
-®tUvdak;GavenAkñúgsMBt;rbs;GñkeGay)anRt
nigmanpáa
wm®tUv 27
 JEWELRY -
eRKÓgGlgáar

28
• One conservative styled watch is allowed. Watch bracelet should be gold,
silver, or stainless steel whilst leather strap should be black or brown

sNæaKarGnuBaØateGayBak;naLikaEtmYyKt;
Edlmanm:UtmineqItqay. ExSnaLikaGacCa
mas R)ak; b¤EdkmineRcHcab;
cMENkÉExSnaLika Es,k®tUvmanBN’exµA
b¤BN’etñat

29
• Only one engagement ring or wedding ring is permitted. Any ring with
high setting must not be worn

sNæaKarGnuBaØateGayGñkBak;cieBa¢ónP
¢ab;Bakü rI cieBa
¢ónerobGaBah_BiBah_mYyvgSb:ueNÑaH .
sNæaKarminGnuBaØat eGayGñkBak;cieBa
¢ónEdlmanTMrg;x<s;eLIy

30
• One necklace/ chain (with one pendant) must be worn inside the
uniform/shirt/blouse at all times

GñkGacBak;ExSkmYyExS
Et®tUvdak;vaenAxagkñúgGav¼
ÉksNæanCaRbcaM

31
• Only one pair of earrings is permitted. Earrings may be studs or hoops, but should
not exceed a maximum of 1.5 cm. in diameter or length. Hanging earrings are not
allowed

sNæaKarGnuBaØateGayGñkBak;RkvilmYyK
UEtb:ueNÑaH.
Rkvilrbs;GñkGacCam:UtkwbCab;nwgRtecok
b¤m:UtCargVg; k_b:uEnþGgát;p©itrgVg;
•b¤RbEvgmineGayelIsBI
Men are not allowed to wear earrings 1>5 s>m> eLIy.
Rkvilm:UtrMeyalmin
buKÁlikbursmin®tUv)anGn
®tUv)ansNæaKarGnuBaØateGayBak;eLIy
uBaØateGayBak;RkvileT.

32
• One plain gold or silver bracelet is allowed. The bracelet should not exceed 1 cm. in
width. Jingling charm is not permitted to attach to the bracelet

sNæaKarGnuBaØateGayGñkBak;ExSéd
b¤kgédsamBaØmYyCa mas b¤Ca®)ak; .
bnÞarExS b¤kgmin®tUv eGayelIsBI 1 s>m>
eLIy.
eRKÓgrMeyalEdlmansMelgmin®tUv)ansNæaK
• Anklet is not allowed
arGnuBaØateGaydak; P¢ab;eTAnwgkgéd
sNæaKarminGnuBaØateGayG
b¤ExSédeLIy
ñkBak;kgeCIgb¤ExSeCIgeLIy

33
 YOUR PROFESSIONAL APPEARANCE IS ONE OF THE
FACTORS CONTRIBUTING TO YOUR CAREER SUCCESS

rUbragkays¥at)atRbkbedayviC
¢aCIv³KWCaktþamYykñúgcMeNamktþa
Ca
eRcInkñúgkarCMrujGñkeGaymaneCaK
C½yelIGaCIBrbs;Gñk 34
sUmGrKuNEdlGñk)ancUlrYmkñ
úgvKÁenH nigsUmeGaymanéf¶l¥
¡
Thank you for your participation
and have a good day!

35