MOTIVATION-

HYGIENE THEORY
FREDERICK HERZBERG

• US clinical psychologist
who later became
Professor of Management
at the University of Utah.

• Believed that employees

can be motivated by the
work itself and that there
1987 is an internal, personal
need to meet
organizational goals.

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BASIS

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The theory
believes in
engaging with
members of
Place your screenshot here
your team in
such a way that
they give their
best
performance

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Came up with
the theory by
asking people to
describe
situations where
they felt really
good, or really
bad about their
job

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Herzberg
believed that
money isn’t the
only driver to
good
performance

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 HYGIENE
The factors that de-motivate people
when not present; but if it does, it’s not
sufficient to induce motivation

Need to be present to ensure reasonable level of satisfaction

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JOB SECURITY

Permanent > Contractual

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 SOCIAL NEEDS

Good relationship with the co-workers

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PHYSICAL WORK ENVIRONMENT

Facility provided in the work place

(ex: pantry)

Or

Office equipments in good condition

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 COMPENSATION

Incentives, bonus, or salary increment to

compensate hardwork

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 MOTIVATOR
Owners need to implement in order, or
ensure that employees to work harder

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 ACHIEVEMENT

The employees must have a sense of

achievement. This depends on the job.
There must be an outcome of some sort
in the job

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 RECOGNITION

The employees should be praised and

be recognized for the accomplishment
by the manager

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GROWTH AND PROMOTIONAL

There must be growth and advancement

opportunities in an organization to
motivate the employees to perform well

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 RESPONSIBILITY

The employees must hold themselves

responsible for the work. The managers
should give them ownership of the work.
They should minimize control but retain
accountability.

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 WORK

The work itself should be meaningful,

interesting, and challenging for the
employee to perform and to get
motivated.

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Maslow’s Hierarchy of Needs

MOTIVATION

HYGIENE

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 CONCLUSION

▧ The opposite ▧ The opposite

of Satisfaction is No of Dissatisfaction is No
Satisfaction. Dissatisfaction.

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 “
According to Herzberg, the factors
leading to job satisfaction are,

"separate and distinct from those

that lead to job dissatisfaction."

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MOTIVATION-HYGIENE THEORY

Salary
Supervision
Achievement Motivators Job Security
Recognition Positive Working
And
Work Condition
Responsibility Hygiene Interpersonal
Advancement Factors Relationship and
Possibility for Peers
Growth Company Policy
Status

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 “
Money is much more apt to play the role of de-
motivator than motivator, because it is difficult to stay
motivate if you don’t think your pay is fair. But, if you
think your pay is fair, then you stop thinking about it
and its power to motivate fades. Leaders need to
establish fair pay, but they shouldn’t rely on fair pay to
motivate.

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HOW WOULD THEY APPLY THIS?

Hygiene Factor: Motivation Factor:

Eliminate Create condition for
Dissatisfaction by satisfaction by meeting
ensuring Hygiene Motivation factor
Factors are met

When you're seeking to motivate people, firstly get rid of the

things that are annoying them about the company and the
workplace.
Make sure they're treated fairly, and with respect.
Once you've done this, look for ways in which you can help
people grow within their jobs,
give them opportunities for achievement, and praise that
achievement wherever you find it.

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 Thanks!

QUIZ

Reference:
Leadership Roles and Management Functions in Nursing
https://www.bl.uk/people/frederick-herzberg
https://www.mindtools.com/pages/article/herzberg-motivators-hygiene-factors.htm
https://www.youtube.com/watch?v=1gyNLJx-yc0
https://www.youtube.com/watch?v=lD0drD5-JjU

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