Xerox Managed Print Services

Name
Date

© 2012 Xerox Corporation. All rights reserved. Xerox®, Xerox and design® are trademarks of Xerox Corporation in the United States and/or other countries. BR1892

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Note to Presenter

This presentation was created for the high level discussion with a c-level
executive to secure their sponsorship of a managed print services initiative.

If you require a deeper discussion about the XPS offering please refer to the
XPS ECE Presentation.

If you require a discussion about the Xerox Managed Print Services

Continuum – XRPS, XPS and EPS – please refer to the Xerox MPS
Continuum Presentation

These presentations can be found on the XPS SMARTCentre and the Global
Marketing Repository (GRM) found in SalesForce – Content tab.

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 Agenda
• A View from our Clients
• Delivering You Value and Results with Managed
Print Services
• Meeting all Challenges and Serving all Markets
• Proven Approach
• Services We Provide
• Leading the Way

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What Our Clients Are Saying…
Reduce Our Print Cost
“I need lower and consistent
print costs using less
administrative resources.”
Help Us Meet Our Security
Requirements
“Support our print security
policies helping us control
access to intellectual
property.”
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Manage Our Current Right Size Our Printer Fleet Reduce Our
Printer Fleet Carbon Footprint
“Help me manage my “Recommend an optimal “Support our sustainability
current printers without print environment that initiatives by reducing waste
capital investments while includes consolidating the and power consumption .”
reducing my IT workload.” number and type of print
devices.”
Improve Our Productivity Improve Our Workflows Support Our Mobile and
Virtual Workers
“Improve my printer fleet “We need business process “We need print solutions that
performance to help solutions that integrate IT, support our mobile and
employees stay focused on document and business virtual workers.”
their business goals.” operations.”
Providing Client Value
Positive Client
Experience

Reduce Costs Improve Enhance

and Print Productivity Document
Smarter Security

Ongoing
®
Xerox Managed Print Services Proactive
Optimization Multivendor
Support

Enhance Streamline Improve

End User Business Environmental
Experience Processes Sustainability

Global Service
Delivery

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A Proven Approach

Assess Design Implement Manage

• Professional • Design a print • Implement the • Proactive multivendor
fact-based audit of infrastructure based agreed-to design incident management
current multivendor on your needs: and supplies
• Support your staff replenishment
print infrastructure – Manage existing through the transition
• An accurate Total Cost multivendor fleet process, enabling user • Reporting to
of Ownership (TCO) adoption and results monitor results
– Recommend an
optimal print
environment

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Xerox Print Services – Unmatched Value

Simplified Automated Proactive

Multivendor Device Multivendor Supplies/ Multivendor Break-Fix
Management Consumables Services/Monitoring

Asset Optimization

A Single Actionable Consolidated

Point of Contact Reporting Invoices/
Billing

Change
Management

Solutions Mobile Document Cost Document

Print Scanning Control, Management
and Faxing Security and
Authenticati
on

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Industry Leaders Partner with Xerox for MPS Results

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There can only be
one leader.
Xerox is #1 in MPS
Xerox.com/MPS
Xerox—A Leader in Managed Print Services

• Established and respected Leader

Powerful Brand • Over 10 years in Managed Print Services
and Trusted Partner • Thousands of MPS deployments globally across all industries showcasing
measurable client results

• Unparalleled portfolio of services

World-Class Portfolio • Supporting all clients from SMB to
enterprise
• Unique training and accreditation programs

Technology • Integrated proven technology platform and

tool suite
and Innovation • Over 9,400 active patents
• Ongoing business process integration with
Xerox Services

• Over 50 Global Delivery Centers worldwide

Global Delivery • Consistent, reliable and predictable service,
supporting all geographies
• Industry standard aligned processes

• Recognized as a market leader in Managed Print

MPS Services by all four leading Industry Analysts:
Leadership • Gartner • Forreste
• IDC r
• Quocirca

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Aligned to Your Priorities

25–30% reduction in print

Reducing Costs related expenses

Device supplies and service

Improved Productivity managed for you.

Mitigating risk with

Security device and data protection.

Reduce waste and

Sustainability energy consumption

Better service
Innovation Expertise beyond print
What’s Next

1. Opportunity Identification
2. Sponsorship
3. High-Level Assessment

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Customer Service and Delivery Excellence

Over 12,000 service professionals operating within

industry-aligned service delivery standards
Resources
•Experts in technology architecture and system integration

Technology
•Common platform and service architecture
•Assessment, certification and security services

Processes
•Benchmark processes to manage your print environment
•End-user support, training and on-going communications
•Local, regional and global expertise and delivery capabilities

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Global Customer Service and Delivery Excellence

Over 12,000 service professionals operating

within industry-aligned service delivery
standards across 170 countries
Resources
•Technology architecture and system integration services
•Continuous, integrated solution and portfolio innovation

Technology
•Common platform and service architecture
•Assessment, certification and security services

Processes
•Over 50 multi-lingual global delivery centers worldwide
•24/7 global infrastructure support and hosting services

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