of sharing information between two or more entities which leads to the desired outcome.
Style of Communication and Skills
* Nonverbal communication includes the
effective use of body language to express a desired meaning or message. It includes facial expressions, movement of body parts like hand and legs, eye contact, posture and tone of voice. *Attentive listening not only includes understanding what the other person says, but also understanding the meaning and the messages implied along with it as well. It leads to better and effective understanding among the entities and clarity in sharing information.
Understanding and controlling emotions help in
nonverbal communication. It leads to understanding among the entities as to how they perceive others and how others perceive them. Effective communication becomes ineffective if the entities are too emotional or out of touch with others emotions. Stress management helps in controlling emotions and behaviour. It includes not just activities like meditation, reading or exercise, but also emotional control and quick response to stress. 1.Actively Listen “We have two ears and one mouth so that we can listen twice as much as we speak.” Epictetus The most basic of all human needs is the need to understand and be understood. The best way to understand people is to listen to them. 2. Eliminate Verbal 3. Effective Gestures Viruses Gestures, often called Usually happen when “the silent language,” we are buying time help communicate your while figuring out what message’s words and they are going to say ideas. Gestures are next. The best way to either effective or eliminate verbal viruses ineffective. is to slow your pace and allow yourself the time to fully form an answer before speaking. 4. Strong Eye 5. Intention and Contact objective
Eye contact can have As a communicator,
a memory-boosting, you must have a prosocial, and specific objective in stimulating effect, mind—something you provided need to accomplish— it’s wanted by the if you hope to impact person being looked and move your at. audience. Then you must select a strong and specific intention Effective Communication in the Shipping Industry. Communication is the single most important aspect which provides cohesiveness to any organization. It is like a thread which binds the different functions, departments, people in any organizational structure, be it ships, shore, or the entire company. Effective Communication between ship and shore is an important factor. Wether during cargo operations or approaches to port.
Miscommunication can lead to accidents,
damage to property or Marine environment.
Itis important that ship and shore parties
clearly understand each other. Communication is the process of exchanging information, knowledge, emotion and understanding between parties. This process can be executed in three ways.
One way communication
Two way communication Non-verbal communication Transmission from sender to receiver with no desire or intention for feedback.
Fast, simple instructions
With no feedback, we are unsure if the message was heard or understood Crew may not hear the full message or misinterpret it, resulting in confusion. This misunderstanding will leave both parties frustrated and stressed. Transmission of information back and forth between parties This process requires more time You receive feedback that helps you determine whether the message has been received and interpreted properly If the message has been misunderstood, the person delivering the message will know this immediately and they will have to transmit the message again, with increased volume or different choice of wording. Transmission of information and feelings through gestures and body language Non-verbal communication may be the only way to transmit your message, if there is a lot of background noise or a substantial distance between the two parties, as can often be the case when we are at sea. If we combine non-verbal methods with a verbal message, we will increase the impact of the transmission and it may be deciphered and understood quicker than a verbal message alone. A watch captain’s verbal message to raise an anchor can be enhanced by pointing up and rotating hand. However if we are utilizing two ways of transmitting a message, we must make sure that they are in sync and delivering the same message. Otherwise the recipient will get mixed messages and confusion results. Communication Techniques That Motivate Others To Become Better
Schedule communication-oriented meetings.
Get personal. Keep everyone in the loop. Show interest in concerns and solutions. Encourage employee input. Keep the lines open. Set clear directions and stick to it. Deliver frequent feedback. Allocation
Make room for strategic reallocation
Knowing when to say no Gathering the right information Effectively visualize data Effective resource levelling Prioritization Collect a list of all your tasks. Identify urgent vs. important. Assess value. Order tasks by estimated effort. Be flexible and adaptable. Know when to cut.
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