SUPPLY CHAIN MANAGEMNET

OF MONGINIS CAKE SHOP

 Aryaa Rai
BBA016170
Supply chain management of Monginis Cake
Shop
Supplier point of view
Working of Monginis Factory
Supply Chain Management Of Monginis Cake Shop

Demand of
customers for
cake and snacks

Retailer of cake
Retailer gets the
shop orders in
product and sell it
factory as per
to customer
customer demand

Factory prepares
Factory supplies orders according
the products to retailer’s
demand
Supply Chain Management Of Monginis
Cake Shop
 Monginis Factory are located in Andheri and
Thane
 Factory Requirements are
1. Raw Materials and Equipments
2. Workmen for designing cake
3. Tempos with cold storage for transportation of
cakes
4. Workmen for transportation of cake
 Akanksha Pawar
BBA016162
Supply chain management of Monginis Cake
Shop Retailer point of view
Supply Chain Management Of Monginis Cake Shop

Retailer’s Job in Mongini’s Supply Chain

 Attract and retain customers
 Maintain the quality of product as received till it
reaches its customer
 Provide cake delivery and customization option
for.
 Sent orders to factory as per demand forecast
 Sustain in market competition with other
bakeries
 Himanshu Lamba
BBA016121
Supply chain management of Monginis Cake Shop
Customer point of view
 Why Customer select Monginis products??

1. Customer likes the product due to it’s quality,

reasonable pricing, Etc.
2. The variety of range within the product in each of the
outlets.
3. Selling of substitute products like candle, wafers, cold
drinks, etc.
4. Gives home delivery services to their customers.
5. They also have other options like photo cakes, themed
cakes and various other shaped cakes.
Suggestions that the customer gives about the product of
Monginis
1. Stock available at the outlets are minimum, so customer gets
minimum option for selection.
2. As they provide home delivery they should look twice before
delivering it as sometime there is mistake in the delivered and
ordered cake.
3. They should provide the home delivery on time without any delay.
4. The employees should be polite to the customer and guide them with
the problems.
5. They should ensure the quality of product and work on finding other
flavors of product.