LO: 4

 Open the bottle of wine using the waiters corkscrew.

Don’t place a bottle of wine at the table during the
process of opening the wine. Use a side table if
needed, particularly if it is a matured wine that needs
to be decanted before serving. But don’t place it at
the guest table if possible. Move back a little bit to
have some space while you open the wine and also
to avoid accidentally hitting the guest wile opening
the wine. Make sure that you open the wine correctly
because if you make some mistake like having some
cork bits in the wine, the guest might reject the wine
and ask you to replace it. In this case rejected wine at
your fault will be charged to you, depending also on
the policy of the establishment on how much is the
charge either at cost or at price.
 Steps:
1. Cut and remove the metal cap or the covering
of the wine using the knife of the corkscrew.
2. Wipe the lip and the cork to remove molds or
cork bits using the side towel.
3. Insert the screw. Tip at the center of the cork
and twist the screw to spiral down to the
cork. Avoid letting the screw reach the other
point of the cork for it may create cork bits
that will fall into the wine.
4. Pull the screw to remove the cork from the bottle of
the wine.
5. Wipe the lip of the bottle to remove cork dusts.
6. Remove the cork from the screw and present it the
host or place it on the under liner. If the host doesn’t
have an idea why you are presenting to him/her the
cork, then explain that in the cork he/she can
already smell the aroma or bouquet of the wine. If the
host will not get the cork, place it on the underliner
for cork.
  Steps:
1. Cut and remove the metal cap or
covering.
2. Unscrew the wire cage and don’t remove.
3. Hold the bottle in 45 degrees angle.
4. Hold the cork firmly and twist the bottle
counter with cork slowly to remove the
cork. Avoid the popping out of the cork.
 5. After removing the cork let the bottle
stay in a 45 degrees angle for a while to
avoid the wine gushing out of the bottle.
 6. Present the cork to the host or place it
in an under liner.
 Steps:
1. After opening the wine, pour the wine in the glass of the host
for tasting first, ¼ full. The host must/should taste the wine
to check if the wine is in its proper serving temperature and
the taste of course.
2. Let the host taste the wine, if he/she agree with the wine,
then ask to start serving the wine. “Sir/maam may I now
serve the wine?”
 If the host/guest is not satisfied with the wine
due to faulty serving temperature or quality. Ask
for an apology “ Sir sorry for the inconvenience
about the quality of the wine, sir we will
replace the wine, you may choose another
wine for your……………… Replace the wine and
inform your supervisor about the problem.
 3. Ask if there is a VIP guest. “Sir/maam do you
have a VIP guest?”
 4. Serve VIP first, then ladies and gentlemen
and last the host.
 5. Tell what wine you are serving. In serving the
ladies, it’s according to age. Older guest first, but
if you cannot identify which one is older serve
the nearest guest base on the clockwise
movement.
 6. Serve at the right side of the guest with
clockwise movement. When approach each guest
say excuse me and tell what wine you are
serving. “ Sir/maam excuse me your appetizer
wine”
 7. Hold bottle in the mid-section during pouring to
have the proper balance and handling.
 8. Pour 2/3 full for small glasses and ½ full for
large glasses. Lip of bottle must have 2 to 3 inches
distance from the rim of the glass. Twist the bottle
before lifting to avoid drippings. If it drips
accidentally, immediately wipe the drip and ask for
an apology.
 9. Refill glass of guest if there is still wine
remaining in a bottle or place it in a wine bucket for
white, rose and sparkling and at the table near the
host if red wine.
 10. Offer another bottle of wine to the host if the
wine totally emptied after serving all the guests and
the host. “Mam/sir excuse would you care to have
another bottle of wine for your main course?”
 Inclearing the glasses make sure that the
guest is already done with his/her wine. As
much as possible clear all the used glasses
before setting up a new one. Ask the guest
first before picking up the glass. “Sir/mam
are you done with your wine?” Use tray in
clearing the wine glasses and pick or hold
glasses by the stem. Avoid bumping glasses
when placing it on the tray to avoid
breakages.