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Making a Difference on a Purpose

Glenda Gementiza-Simon
Information, Education &
Communications Officer
Tubbataha Management Office
COMMUNICATION
The ___________ of assigning and
conveying ________ in an attempt
to create a shared _____________
between the __________ and the
_________.
Message sent
Sender prepares
through a
the message
PROCESS channel

Message Receiver
received by the interprets the
receiver message

Interpreted
Feedback sent to
message
sender and vice
influenced the
versa
receiver
Question Example

STRATEGIC What do you want to


communicate?
I want to communicate the status
of the declining population of
topshell
What background information Over the last 8 months there has
may be driving or influencing been several incidents of illegal
that communication? gathering of topshell in the park
What exactly do you Why is there a need for the Topshells play an important role
communication? in the ecosystem; Tubbataha is a
want to achieve? no-take zone
Why is communication important There is a drastic decline in the
at this time? population of topshell; might lose
it in a year time if not stopped
Have a clear outcome soon
and expectation. What or whom am I trying to Local fisher folks (in Roxas,
influence? Aborlan, PPC)
What action am I trying to Not to fish in Tubbataha; to
Set goals and inspire? protect their local fishing ground
to improve fisheries
objectives.
What outcome do you want? For the topshell population to
recover and reduce the number
of illegal fishing in the park
STRATEGIC Sender prepares
the message

Refine the exact


message you are trying
What exactly do you
want to say? to spread.

Tailor your message to the


different segments of the
community you wish to
reach.
STRATEGIC Sender prepares
the message

To whom do you want to Know your audience.


send your message?
STRATEGIC Message sent
through a
channel

Written communication
What is the best way to send
your message to your Oral/verbal communication
audience?
Non-Verbal communication
STRATEGIC Message
received by the
Receiver
interprets the
receiver message

• Lack of planning
What are the factors that can
affect the way your message • Poorly expressed messages
is delivered to and received
by your audience? • Loss of transmission and poor
retention

• Poor listening and premature


evaluation
STRATEGIC Message
received by the
Receiver
interprets the
receiver message

• Distrust, threat and fear


What are the factors that can
affect the way your message • Pre-occupation
is delivered to and received
by your audience? • Emotional block

• Hostility

• Charisma of the speaker


STRATEGIC Message
received by the
Receiver
interprets the
receiver message

• Hidden agenda
What are the factors that can
affect the way your message • Cultural barriers
is delivered to and received
by your audience? • Physical environment

• Defensiveness

• Status
STRATEGIC Interpreted
Message
message
received by the
influenced the
Feedback sent to
sender and vice
receiver versa
receiver

What did and did not Evaluate your


work? communication activities.
STRATEGIC Interpreted
Message
message
received by the
influenced the
Feedback sent to
sender and vice
receiver versa
receiver

EVALUATION METHODOLOGIES

• Website statistics (i.e., page views, downloads,


SE rankings)
What did and did not • Social media numbers (i.e., likes or followers)
work? and comments and discussions
• Communication (i.e.,phone calls, emails,
personal comments)
• Media statistics (by keeping track of media
coverage)
• Pre- and post-activity evaluation
• Informal interviews / mini-market surveys
STRATEGIC Interpreted
Message
message
received by the
influenced the
Feedback sent to
sender and vice
receiver versa
receiver

What did and did not work?

• Website statistics (i.e., page


views, downloads, SE rankings)
Evaluate your • Social media numbers (i.e., likes
communication activities. or followers) and comments and
discussions
• Communication (i.e.,phone calls,
emails, personal comments)
• Media statistics (by keeping
track of media coverage)
• Pre- and post-activity evaluation
• Informal interviews

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