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HUMAN BEHAVIOR REFERS TO THE PHYSICAL ACTIONS OF A PERSON THAT CAN BE SEEN OR HEARD SUCH AS
SMILING OR WHISTLING. WITH HIS THOUGHTS, FEELINGS, EMOTIONS, AND SENTIMENTS, THE PERSON
EXHIBITS BEHAVIORS SIMILAR OR DIFFERENT WHEN HE IS IN OR OUT OF THE ORGANIZATIONS.
WHAT IS ORGANIZATIONAL BEHAVIOR?
ORGANIZATIONAL BEHAVIOR MAY BE DEFINED AS THE STUDY OF HUMAN BEHAVIOR IN ORGANIZATION, OF
THE INTERACTION BETWEEN INDIVIDUALS AND THE ORGANIZATION, AND OF THE ORGANIZATION ITSELF.
THE GOALS OF ORGANIZATIONAL BEHAVIOR
• TO EXPLAIN BEHAVIOR;
• TO PREDICT BEHAVIOR; AND
• TO CONTROL BEHAVIOR.
The
person
Behavior
In the
organization Out of the
Organization
THE ELEMENTS OF OB
1. PEOPLE
2. STRUCTURE
3. TECHNOLOGY
4. ENVIRONMENT
THE BENEFITS OF STUDYING
ORGANIZATIONAL BEHAVIOR (OB)
• ENHANCEMENT OF ORGANIZATIONAL AND INDIVIDUAL EFFECTIVENESS
EFFECTIVENESS IS A MAJOR ATTRIBUTE OF SUCCESSFUL ORGANIZATIONS, AS WELL AS
INDIVIDUALS. WHEN THE RIGHT DECISION ARE MADE, EFFECTIVENESS FOLLOWS, IN DECISION MAKING,
KNOWLEDGE OF KNOWLEDGE OF OB CAN BE VERY USEFUL.
ORGANIZATIONAL ETHICS
THESE ARE MORAL PRINCIPLES THAT DEFINE RIGHT OR WRONG BEHAVIOR IN ORGANIZATIONS.
ETHICAL BEHAVIOR
REFERS TO BEHAVIOR THAT IS ACCEPTED AS MORALLY “GOOD” AND “RIGHT” AS OPPOSED TO “BAD” AND
“WRONG”
RIGHT AND WRONG BEHAVIOR IN ORGANIZATION IS DETERMINED BY;
1. THE PUBLIC
2. INTEREST GROUPS
3. ORGANIZATIONS
4. THE INDIVIDUAL’S PERSONAL MORAL AND VALUES.
ETHICAL ISSUES
1. CONFLICT OF INTEREST
2. FAIRNESS AND HONESTY
3. COMMUNICATION
4. RELATIONSHIPS WITHIN THE ORGANIZATION