Vous êtes sur la page 1sur 128

Learn & Master - HP Quality Center

Certification Exam Code HPO-M15

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Chapters Being Covered

 Chapter - 1: Introduction to HP Quality Center.

 Chapter - 2: Release Management Module.

 Chapter - 3: Test Plan Module.

 Chapter - 4: Test Lab Module.

 Chapter - 5: Defect Management Module.

 Chapter - 6: Reports Module.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


HP Quality Center - Introduction

 HP Quality Center is a test management tool.

 It offers an organized framework for testing applications.

 It is a web based application which manages all aspects of testing


process which otherwise is a time consuming activity.

 It helps maintain a project database of tests that cover all aspects of


application functionality.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


HP Quality Center - Introduction

 It can be attached to our email system so that the information about


the defect can be supplied to all people concerned. For example
Developers, persons in customer support and quality assurance
personnel.

 This can be integrated with automated tools like Winrunner, QTP,


Load runner so that we can get a fully automated application testing.

 Graphs and reports can be generated to analyze the information.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Why Quality Center

• One stop shop for all testing related tasks.

• Coherence of different tasks.

• Better analysis and management.

• Easier to track

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Test Management Process

Specify Requirements

Analysis
Plan/Create Tests

Execute Tests
Report and Graph Generation

Track defects

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Quality Center Modules

The quality center has following basic modules.

 Releases
 Requirements
 Test Plan
 Test Lab
 Defects

Additional modules

 Business components
 Dash board

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Quality Center Add- ins

 At times Quality center responds slow due to the client server nature
of application. The response depends on many parameters like
network configurations, geographical locations of testing team, load
on system etc.

 To overcome the network problems test wares can be first created


in Microsoft word or Excel and then uploaded in QC.

 To upload MS word document QC needs Microsoft word add-in

 To upload Excel document QC needs Microsoft Excel add-in

 To connect to QTP, needs QTP Add-in.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Chapter - 2:

HP Quality Center

Release Management Module

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


HP Quality Center – Release Management

 The application testing process begins by defining a release tree in


Releases module. Here is the release management work flow.
Define Releases and
Cycles

Assign Requirements

Assign and run Test


sets

Assign Defects

Analyze Releases and


Cycles

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Defining Releases and Cycles
 The foundation of the release module is the Release Tree.

 Release Tree enables the modeling of the upcoming releases


within a hierarchical tree structure.

 A project manager starts by defining a release folder along with its


releases. A release represents a group of changes in one or more
applications that will be available for distribution at the same time.

 After defining the release, a QA manager defines cycles. A cycle is


a set of development and quality assurance efforts performed to
achieve a common goal based on the release timeline.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Defining Releases and Cycles
For example, suppose you are defining upcoming releases for
the sample Mercury Tours application. The Mercury Tours
Application folder contains Release 10.5. This release includes
four cycles. You might define the releases and cycles in the
releases tree as follows:

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Defining Releases and Cycles
QA manager also can assign Start date and End date for each cycle.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Assigning Requirements
After defining the releases and cycles, the QA manager assigns the
Requirements from requirement module to Releases and Cycles.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Assigning Requirements

Enter the details of Target Cycle and Target Release.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Assigning and Running Tests

Once requirements are assigned, Each Test set folder from


Test Lab module is assigned to each cycle.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Assigning and Running Tests

Once Test set folders are assigned to cycles, Test sets


are run under these folders.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Assigning Defects
If an application flaw is detected while running a test set, the QA
engineer can submit a defect. Quality Center automatically creates
a link between the test run, associated release and cycle, and the
new defect.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Analyzing Releases and Cycles

• Following test runs, the QA manager reviews the test progress to


determine how well it meets the release goals.

• The QA manager can also determine how many defects were


resolved, and how many still remain open. The results can be
analyzed at a release or at a cycle level.

• It also helps track the progress of the testing process in real time
by analyzing the releases tree and ensuring that it matches the
release goals.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Chapter - 3:

HP Quality Center

Test Plan Module

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Topics Being covered

 What is Test Plan module?

 Test Plan Tree structure

 Designing Tests

 Parameters

 Export / Import Test case

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Quality Center - Test Plan

Test Plan
 It is a repository of test cases.
 Can be accessed through the Test
Plan section in the Quality Center
 Uses Subject (Root)-Folders-Test
Model
 Folder or Test name can be
# Module name
# Scenario name
# Functionality name
 Test Plan starts after requirements
are baselined
>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<
Quality Center - Test Plan

Developing a Test Plan consists of the


following Steps:

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Test Plan Module

Key elements in the Test Plan Module are


 Developing a Test Plan Tree

 Designing Tests

 Designing Test Steps

 Using parameters in tests

 Calling Tests

 Creating and Viewing Requirements Coverage

 Monitoring the status of test plans

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Developing a Test Plan Tree

To Create a Test plan Tree:

 Go to Tests>New Folder

 On New Folder dialog provide the


required Folder name

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Designing Tests

Adding a test to the subject folder.

Available test type:

 Manual
 Business Process
 WR_Automated
 LR_Scenario
 VAPI_XP Test
 System Test
 Alt_Scenario
 Quick Test_Test (Need QTP add-in)

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Designing Tests

 MANUAL:A Quality Center manual test.

 WR-AUTOMATED: A test that is executed by WinRunner, HP's


functional testing tool for Microsoft Windows applications.

 LR-SCENARIO: A scenario that is executed by LoadRunner, HP's load


testing tool.

 QUICKTEST_TEST: A test that is executed by QuickTest Professional,


HP's functional enterprise testing tool. This test type is only available if
you have installed the appropriate add-in from the HP Quality Center
Add-ins page.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Designing Tests

 VAPI-XP-TEST: A test that is created using Visual API-XP, the


Quality Center open test architecture API testing tool.

 SYSTEM-TEST: A test that instructs Quality Center to provide system


information, capture a desktop image, or restart a machine.

 BUSINESS-PROCESS: A business process test.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Designing Tests

 The new test is added to


the test plan tree under
subject folder

 Add a test Description.

 In the Details tab, you


can see the test name,
test designer, creation
date, test status, and
other information.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Designing Test Steps

Designing Test Steps:

 Goto Design Steps tab of


created Test

 Click the Design Steps


tab.

 Click the New Step


button. The Design
Step Editor opens

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Designing Test Steps

 Define a step for displaying Yahoo login page


 Step Name: Display yahoo Login Page.

 Description: Launch a browser and enter URL as Yahoomail.com.

 Expected Result: Yahoo Login Page should be shown.

 Click OK

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Designing Test Steps

 To create an another step click on New Step icon


 Define a step for displaying Yahoo login(Example) page
 Step Name: User Name & Password.

 Description: Enter User Name and Password.

Click Login.
 Expected Result: User must Log on.

 Click OK

 Repeat the same to add more number of steps.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Exporting Excel Data to Quality Center
 Select all the rows in the Excel sheet that are to be exported

 Open the Excel sheet and click on “Tools->Export to Quality Center”

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Exporting Excel Data to Quality Center
 Select the domain and the Project Code

 Login with User ID

 Select the tab

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Exporting Excel Data to Quality Center
 Select a Map
 An existing map can be selected or a new map can be created
 This maps each field on the excel sheet with a corresponding field
in the Quality Center

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Exporting Excel Data to Quality Center
 List Box on the left contains on the fields that are required for logging
defects. Fields in ‘Red’ color are the mandatory fields. These fields are
set up by the admin.

 A field is selected from the left list box and added to the right list box.
Against this field then the field name from the excel sheet is entered.

Mapped
Creating
fields Mapping

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Exporting Excel Data to Quality Center

 The fields are mapped.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Exporting Excel Data to Quality Center
 Defect is successfully uploaded

Defect loaded
in QC

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Copying Test Steps
 Display the Design Steps tab for yahoo_Login(Example)
 Click the Design Steps tab.
 Select the steps that you want to copy.
 Copy the selected steps.
 Paste the steps into the Yahoo_Search test(Example)

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Adding Parameters to test
 Display the Design Steps tab for Yahoo_Login
 Step 1:Launch a browser and enter URL. In that highlight the word
URL and click on Insert Parameter icon. It opens Parameter properties
dialog.
 Enter URL in the Parameter Name. Click OK.
Displays the parameter as below:

 Repeat the same for Username and Password. Parameters in the test
looks as below:

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Calling Tests
Calling a Test

 We can call an existing test to a


current test

 It is useful if you have common


steps that you often want to
perform as parts of other tests.

 Click on Call to Test button.


Select a required existing test

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Requirements Coverage

In the Test Plan module, you create requirements coverage by


selecting requirements to link to a test. Alternatively, in the
Requirements module, you create tests coverage by selecting tests to
link to a requirement. A test can cover more than one requirement, and
a requirement can be covered by more than one test.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Linking Requirements to a Test
 Display the Yahoo_Search test.
 Display the Req Coverage tab.
 Display the requirements tree.

 Click the Select Req button and expand the requirements tree
displayed on the right.
 Add the Child1 requirement to the coverage grid.
 Hide the requirements tree. Click the Close button.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Chapter - 4:

HP Quality Center

Test Lab Module

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Topics Being covered

 Introduction
 Creating Test Sets
 Executing Test Sets
 Analyzing Results
 Linking Activities

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Test Lab
 Test Lab module is used to run the test cases.

 The Test run process begins with creating the Test Set Tree and
 running the tests.

 Initially a Test Set Folder is created.

 Depending on the testing goals you can add Tests to the Test Folder.

 Test sets can contain both manual and automated Test.

 We can include the same Test in different Test Sets or add a few Test
instances to the same Test Set.

 We can schedule date and time for the execution of Test Sets.
>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<
Process Flow

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Create a Test Set
 Select the Test Lab module

 Click on Create Folder icon at the left corner of the module and give the
name for the folder.

 Select the created folder and click on create test set to create a set and
give name and description for the test set.

 A New Test Set is created.

 Select the Test set created.

 In the ‘Test set properties’

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Create a Test Set

 Test Set Properties Window:


 The ‘Details’ tab enables to give the estimated open date of test
and estimated close date of test set.

 In the ‘attachments’ tab we can add an attachment to the test


set. Attachment can be a file, URL, snapshot of application, and
item from the clip board or system information.
>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<
Create a Test Set

 ‘On failure’ tab enables to set the conditions if any of the


automation test fails. Conditions are like stop the test set,
repeat the failed test or rerun the test set or do nothing.

 ‘Notifications’ tab enables send notifications to an user if any of


the test is finished with failed status, or failed due to some
network issues, or execution of test set is finished.
>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<
Create a Test Set

Execution Grid Window:


In the execution grid we can select the tests to be executed from test plan. Tests
can be either manual tests or automation tests.

Adding tests to test set


•Select the a Test Set
•Click on ‘Select tests’ icon at the top corner of the set.
•Drag and drop the tests from test plan tree displayed at right corner.
>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<
Create a Test Set

• If it is a manual test and that test is having some parameters,


parameters of the test window will open while dragging the test.
Parameters should be given when we execute the scripts. So we can
just close ‘parameters of the test’ window, with out giving any
parameters.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Create a Test Set

• We can add any number of instances of a test in single test set.

• Drag all required tests in a flow.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Create a Test Set

The default status of all the tests in test set will be ‘No Run’.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Create a Test Set

 Specify the Execution Flow:


 The execution flow tab gives the Order and flow of
execution of tests.
 you can specify a test to run on a specific date and time or
based on a condition.
 Condition would be a test run will start only when a test is
passed or finished.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Create a Test Set

 To specify a date constrain double click on the test, in the ‘Run


Schedule’ dialog box select time dependency tab and specify a date
and time, click ‘OK’.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Create a Test Set

 Now we can see a time clock is shown in execution flow to


signify a particular test is scheduled.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Create a Test Set

• To specify a condition double click a test, select the


execution condition tab in ‘Run Schedule’ window.
• Click on ‘New’ Button to create a condition.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Create a Test Set

Select the ‘Test’ and


‘Condition’, click on
‘OK’ icon.

• Now we can observe the flow of test is changed.


• Now the notification will be sent to the assigned tester to
start testing of specified test on the scheduled day and time.
• The second can not be executed unless the previous test is
finished, because we did set condition in previous steps.
>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<
Running The Tests

 Test Run can be in two ways:


• Manual Run
• Automatic
 Manual Run: To execute a manual test.
 Automatic: To execute automation script (s).

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Running The Tests
 Executing Manual Tests:
 Select a manual test in the set.

 Click on Icon to start the execution.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Running The Tests
• Select the tester that who is executing the current test. By default it
will be current username of QC.
• If you want you can rename the ‘Run Name’
• Then click on ‘Begin Run’ Icon.

• When run begins it will ask for the parameter values if you have
any parameters while creating the tests in test plan.
• Give the parameter values and click on ‘OK’ Button.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Running The Tests

• Once execution begins the steps are shown with default status ‘No Run’.

• Click on ‘Compact View’ icon to see the description, expected values


and to add Actual results.

• You can view the expected result, but can not modify.
>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<
Running The Tests

• Execute all the steps and enter actual results for all the steps.

• Click on Compact View icon again, to come back to steps grid.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Running The Tests

Now change the status of all the steps based on actual result.

Click on ‘End Run’ icon to close the execution


>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<
Running The Tests

After the execution:

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Running The Tests
• Executing Automated Scripts:

• Automation scripts can be executed as a set or can be executed


as individual.
• To execute as a test click on ‘Run test set’ Icon.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Running The Tests

• To execute the script on a Remote machine, enter the remote


machine name in ‘Run on Host’ column.
• To execute locally select the option ‘Run All Tests Locally’.
• Execute all the tests one by one, click in Click on ‘Run All’.
• To Execute Individually select a test to be executed and click in Run.
• It will launch the tool and will execute the script.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Running The Tests

Once the execution is completed , an email will be sent to the specified user.
if the notification has been selected in test set properties window.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Viewing Results
• Double click a test in the test set to open Test instance
properties window.
• Select the run name and click on ‘Launch report’ icon.
• It will launch the Quick test report for that particular instance.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Linking Defects

• Click on the ‘Linked defects’ icon.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Linking Defects

 To create and link a new defect click ‘Add and link defect’ icon.

 It will open defects module, create a defect and save it. Created defect
will be linked automatically to the test instance.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Linking Defects

 To link an existing defect click on ‘link an existing defect’ icon.


 Link can be done in two ways.
 By defect ID

 By select the defect from defects module.

 Default is by defect ID.


Give the defect ID and click on ‘Link’ icon.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Adding Parameters
 Configuration tab enables to enter the parameters for manual tests
and Automated tests.

 It also enables to set a test to run how many number iterations if a


test fails.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Chapter - 5:

HP Quality Center

Defect Management

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Defect Management using QC

 Locating and repairing defects is an essential phase in testing.


Analyzing defects and issues is what helps managers make the
“go/no-go” decision about application deployment. Quality Center
helps tracking application defects and enabling you to monitor defects
closely from initial detection until resolution.

 Defects gives a snapshot of the application under test and tell exactly
how many defects you currently have, their status, severity, priority,
age, etc.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Defect Management using QC

 The following things can be done in the defects module of Quality


Center:
 Tracking defects (stages)

 Adding Defects

 Reviewing Defects

 Matching Defects

 Updating Defects

 Mailing Defects

 Linking Defects

 Filtering/Sorting Defects

 Creating/Viewing Favorite views

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Tracking defects

 When you submit a defect to a


Quality Center project, it is tracked
through these stages: New, Open,
Fixed and Closed. A defect may also
be Rejected or it may be Reopened
after it is fixed.

 When you initially report the status of


the defect is New by default.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


The Defects Toolbar

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


The Defects Toolbar

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


New Defect entry
Selecting “New
Defect” button in
Defect section creates
a new bug. All fields
marked by (*) or in red
are required.

Description should
have steps to recreate
and test data.

Attachments and
screenshots can be
added.

Defect is submitted for


tracking.
>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<
Reviewing open defects

Various ways to
search defects in
Quality center (using
columns, search, or
favorites).

Double click activity


to review in detail,
change status, or
add comments.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Matching Defects
 Matching defects enables you to
eliminate duplicate or similar
defects in your project. Each time
you add a new defect, QC stores
lists of keywords from the
Summary and Description fields.
When you search for similar
defects, keywords in these fields
are matched against other
defects.
 This filter can be set on the
defects by using the "Find similar
defects" button.
 The results are stored in the
similar defects dialog box, sorted
by the percentage of detected
similarity.
>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<
Updating Defect in Quality Center

When a defect needs


updated go to Defect
Details page.

Change appropriate
fields.

Add comments.

Save by selecting OK.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Mailing Defects

On the Defect Details


page click on the send
email button.

Send email dialog opens.


Enter valid To address,
Add comments and click
on Send button to send
email.

You can also include the


attachments and history of
that particular defect..

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Linking Defects

• A Defect can be linked directly or indirectly to an entity.

• When you add a defect from a test step a QC adds direct link to the
step and indirect link to its run, test instance and requirement if the
case is covered by the requirement.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Filter / Sort Defects

In the Defect module you can set filter to view defects with some condition.
For ex: Defects detected by an user.

Click on the Set Filter/sort button

The Filter dialog opens. Select the Detected By field and click on the browse
button.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Filter / Sort Defects

The filter condition dialog opens with list of all users in the QC. Select the
username and click ok to apply the filter condition. Similarly you can select
status as “Not closed”. Defects grid displays defects detected by selected
user and whose status is Not closed (lists all defect status other than
closed).

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Creating Favorite views for defects

On the Defects module, select “Add


favorite” from the Favorites Menu
(available in the Header links).

In the Name field type “My detected


defects” (for the above filtered defects).

This favorites can be added to public or


private folder. Views in public folder is
accessible by all users. Views in private
can be accessed by the person who
created them.

Select private for your defects list and


click on OK to add the view name to the
Favorite list.
>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<
Viewing Favorite views for defects

On the Defects module, select the list saved as favorites from the
“Favorite” dropdown. The defects detected by you with status other than
closed will be displayed.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Chapter - 6:

HP Quality Center

Reports

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Topics Being covered

 Introduction

 Available Reports and Sub Reports

 Generating Reports

 Customizing Reports

 Document generator

 Excel Reports

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Generating Reports

Generating Reports

 Quality Center reports can be


generated from each
Quality Center module.

 Report generation can be done


through “Analysis” menu

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Generating Reports
About Generating Reports

 You can generate reports at any time during the testing process.

 Reports can be generated from the Requirements, Test Plan,


Test Lab, and Defects modules. You can display reports
using their default settings, or you can customize them.

 You can save the settings of your reports as favorite views and reload
them as needed. You can also save your reports as text files or HTML
documents. In addition, you can export report data to Microsoft Excel.

 You can further customize the report by adding sub-reports.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Requirement module reports

Requirement module reports

The following reports are available with Requirement module reports

Report Description Standard Requirements: Lists the requirements that


appear in the requirements tree.

Tabular: Displays the requirements that appear in the requirements tree


in a grid format.

Requirements with Coverage Tests Lists the requirements that appear


in the requirements tree with their tests coverage information.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Requirement module reports

Requirement module reports

Requirements with Coverage Tests and Steps Lists the requirements


that appear in the requirements tree with their tests coverage
information. It also displays the test steps for each tests coverage.

Requirements with Linked Defects Lists the requirements that appear


in the requirements tree with their linked defects.

Requirements with Traceability Lists the requirements that appear in


the requirements tree with their associated traced to and traced from
requirements.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Test plan module reports

Test plan module reports

 Standard Test Planning Lists the tests in the test plan tree.

 Subject Tree Lists the tests in the test plan tree by subject.

 Tests with Design Steps Lists the tests that appear in the test
plan tree, including their design steps.

 Tests with Covered Requirements Lists the tests that appear in


the test plan tree with their requirements coverage information.

 Tests with Linked Defects Lists the tests that appear in the test
plan tree with their linked defects. Test plan module reports

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Test Lab Module Reports

Test Lab Module Reports:

 Current Test Set Lists the tests that appear in the current test set.

 Cross Test Set Lists the test sets that appear in the Test Sets list,
without listing their tests.

 Test Set Hierarchy with Tests Lists the test sets hierarchically, as
well as the status of each of the test sets.

 Cross Test Set with Tests Lists the test sets that appear in the Test
Sets list, including their tests.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Test Lab Module Reports

Test Lab Module Reports:

 Current Test Set with Failed Test Runs Lists tests from the current
test set, with "Failed" test run status.

 Cross Test Set with Failed Test Runs Lists tests from all test sets,
with "failed" test run status

 Execution Notification Lists the tests that are displayed in the current
test set with the results of their last test run.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Defects Module Reports

Defects Module Reports:

 Standard Defects Lists the defects that appear in the project.

 Tabular Defects Displays the defects that appear in the project in a


grid format.

 Defects with Linked Tests and Runs Lists the defects with their
linked tests and test run results.

 Fixed or Rejected Defects Lists defects with "fixed" or "rejected"


status.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Defects Module Reports

Defects Module Reports:

 Fixed or Rejected Defects Detected by Current User Lists


defects with "fixed" or "rejected" status that were detected by the
current user.

 Opened Defects Assigned to Current User List defects with


"open" status that are assigned to the current user.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Available Sub Reports

 Each report can contain sub-reports. In addition, sub-reports


themselves might contain other sub-reports. The sub-reports available
depend on the type of the parent report.

The following sub-reports are available:

 Contained Tests Lists the tests in a test set.


 Coverage Requirements Lists information for requirements that
cover a test.
 Design Steps Lists the design steps for a test.
 Linked Defects Lists the defects that are linked to a record.
 Linked Entities List all entities that are linked to a defect.
 Parent Test Lists the parent test of a test.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Available Sub Reports

 Related Defects Lists related defects for each subject in a test plan
tree

 Related Requirements Lists the requirements that are linked to a


defect

 Contained Tests Lists the tests in a test set.

 Coverage Requirements Lists information for requirements that cover


a test.

 Design Steps Lists the design steps for a test.

 Linked Defects Lists the defects that are linked to a record.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Available Sub Reports

 Linked Entities List all entities that are linked to a defect.

 Parent Test Lists the parent test of a test.

 Related Defects Lists related defects for each subject in a test plan tree.

 Related Requirements Lists the requirements that are linked to a defect.

 Requirements Coverage Lists the tests that cover a requirement.

 Run Steps Lists the run steps for a test run.

 Runs Lists all runs of a test.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Creating Reports

Creating Reports:

You can create a report from


the Requirements, Test Plan,
Test Lab, and Defects
modules. Depending on the
current module, you have
different report options. You
can use the default report or
customize it to meet your
needs.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Creating Reports

To create a report:

 Select the Quality Center


module from which you want
to create a report.

 Choose Analysis > Reports,


and select the type of report
you want to create

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Creating Reports

You can click the First Page button to display the first page of the report, or
the Previous Page button to display the preceding page

You can click the Next Page button to display the subsequent page of the
report, or the Last Page button to display the final page.

To customize your report, click the Configure Report and Sub-Reports button.

To regenerate the report so that it displays the most up-to-date data,


click the Generate report button.

To print your report, click the Print arrow and choose Current Page or
All Pages. The Print dialog box opens. Change the printer settings if
necessary. Click Print.
>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<
Creating Reports

To save your report, click the Save arrow and choose Current Page or All
Pages. The Save Web Page dialog box opens. Change the file name if
necessary. To save the report in its original format, select Web Page,
complete in the Save as type list. To save it as a text file, select Text File and
click Save.

To export the report data to Microsoft Excel, right-click the report and
choose Export to Microsoft Excel. Excel must be installed on your machine
to export report data to Excel.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Creating Reports

To save the settings of your report as a favorite view, click the Add to
Favorites button. For more information, see Chapter 6, “Working with
Favorite Views.”

Click Close to close the report and return to the current Quality Center
module.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Creating Quick Reports

Creating Quick Reports


 You can create a quick report for
specific records. In addition, in
the Requirements module you
can create a quick report for a
requirement and its children.

 Note: You cannot view a quick


report for multiple nodes in the
test plan tree.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Creating Quick Reports

To create a quick report:

 Select the requirements, tests, or


defects for which you want to
create a report. To create a report
for more than one record, press
the Ctrl key and select the
records for which you want to
create a report.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Creating Quick Reports

Create the report using one of the following options:

 To create a report for the selected records, choose Analysis > Report
Selected. Alternatively, right-click the records and choose Report
Selected. The report opens with data for the selected records
displayed.

 In the Requirements module, to create a quick report for a requirement


and its children, choose Analysis > Report Selected with Children.
Alternatively, right-click the requirement and choose Report Selected
with Children. The report opens with data for the selected requirement
and its

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Customizing Reports

To customize a report:

Select the Quality Center module from


which you want to generate a report.

Choose Analysis > Reports and select


the report you want to customize. The
report opens with default data displayed.

Click the Configure Report and


Sub-Reports button to customize
your report. The Report Configuration
page opens with the default options
displayed.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Customizing Reports

 In the Reports list, select a main report or a sub-report. The Report


Configuration pane displays the available options.

 Under Page, you can set the number of items per display page
(available for the main report):

 To limit the number of items per page, select Limit items per page to
and specify the number of items per page. To display all items in one
page, select All items in one page.

 Under Template, you can use the Quality Center default report
template or your own template. (This option is available for the main
report only.)

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Customizing Reports

 Under Filter, you can define or clear filters and sorting priorities:
Click the Set Filter/Sort button to filter and sort your data according to
criteria you choose.

Click the Clear Filter/Sort button to clear all the filters and sorting
priorities.

Select All Fields (auto-layout) to display all fields in the report.

Select Custom Fields (layout), and click the Select Fields button to choose
the fields and set their order.

You can also select the following options. Note that not all options are
available in all modules.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Customizing Reports

Grid View Displays the report as a grid.

Attachments Displays a list of associated attachments.

History Displays a list of all the changes made to a requirement,


test, or defect.

Keep Parent-Child Order Displays the requirement topic with the


child requirement below it. Selecting this option disables your defined
filters and sorting priorities.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Customizing Reports
Show Paragraph Number Displays the assigned hierarchical numbers
to each requirement in the tree. Note that the numbers are not related
to the unique Req ID assigned to each requirement.

Rich Text Includes rich text for the requirements in the report.

Show Full Coverage Displays the tests coverage for each requirement

 To add a sub-report, click the Add Sub-Report button. In the


Type list, select
 a sub-report type and click OK. The sub-report is added to the
Reports list.
 To delete a sub-report, select the sub-report and click the
Delete Sub-Report button.
 Click the Apply button to generate a new report.
>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<
Document Generator
The Quality Center Document
Generator enables you to create
a Microsoft Word document
containing a project's requirements,
planning, test list, test set folders,
and defect tracking data.

Note: The Document Generator can


only be run if Microsoft Word has been
enabled to run macros.

You can create the document by


performing the following tasks:

# Set document format.


# Specify document content.
# Generate and edit the document.
>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<
Document Generator

Document Settings:

Select a check box in the


Document Generator tree.

Following information's
can be given.
But not mandatory.

 TitleName
 Author

 Mail

 Description

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Document Generator

 Options:

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Document Generator

Customization:

For page setup

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Document Generator

 Logo:

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Document Generator

 Generated Document:

Example

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Excel Reports

Excel Reports:

 New Feature in 9.2 version.

 Enables user to export QC data to Microsoft Excel

 Export the data to Excel by defining SQL queries on the Quality Center
project database. After the data has been exported, you can also run a
Visual Basic script on the data within Excel to process and analyze the
data. This feature provides you with increased flexibility when analyzing
Quality Center data.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Excel Reports
Launching The Excel Report
Generator

Goto Tools>Excel Reports

The Excel Report Generator consists of the


following key elements:

 Excel Reports toolbar. Contains buttons


for commands commonly used when
creating and modifying Excel reports.

 Excel Reports tree. Located in the left


pane, displaying available reports for the
project.

 General tab. Contains basic data about


a report.
>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<
Excel Reports

 Query tab. Enables you to define and test SQL queries that extract data
from the Quality Center project database to Excel

 Post-processing tab. Enables you to define a Visual Basic script to


run in Excel after report data has been exported.

 Generation Settings tab. Enables you to define settings for generating


a report.

 Public. Reports in this folder are available to all users of the project.

 Private. Reports in this folder are available only to the user who
created them.

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<


Excel Reports
Creating Excel Reports

 Add the report to the Excel Reports tree


 Define which data to include in the report
through SQL query
 Generate the report

Adding Reports:

 Click the Tools button on the upper-right


of the Quality Center window,and select
Excel Report Generator. The Excel
Report Generator opens.
 In the Excel Reports tree select the
required public or private folder
>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<
Thank You

>>>>>>>>>>>>>>>>>>>>>> www.softwaretestinggenius.com <<<<<<<<<<<<<<<<<<<<<<

Vous aimerez peut-être aussi