Company Name : McDonald’s Corporation

Group Members :
Ali Naeem 308
Hafiz Ahsan 313
Ahsan Ashraf 324
Ahmed Zaheer 328
M.Haseeb Talib 333

Subject : Management Information System

Submitted To : Madam Madeeha
 Founder

McDonald’s originally started as a small hamburger stand in

California by Dick and Mac McDonald’s in 1945
McDonald’s restaurants founder was Richard and Maurice
McDonald’s corporation founder was Ray Kroc McDonalds
corporation was founded in 1955
He visited the McDonald brothers in 1954 which led to him
becoming their franchise agent. He opened up the first
restaurant for McDonald’s System, Inc., a predecessor of
McDonald’s Corp. in Des Plaines, Illinois in April, 1955
In Pakistan first franchise was opened in 1998
 Business
McDonald’s corporation
Restaurants industry
Genre is Fast food restaurants
World largest fast food corporation
Public limited
Register in New York stock exchange
15 percent McDonald restaurants are owned and operated
directly
85 percent are franchised restaurants
All franchise are independent and full time operators
 Location

Domestic market is USA

Headquarter is in Oak brook Illinois
31000 restaurants worldwide
Number of location about 36900 according to
December 31 2016
Area served worldwide
 Major Locations

United States: The United States is the leading country with

the most McDonald's restaurants at 14,15. Approximately
31.5% of revenue collected from the McDonald's
Corporation comes from the United States.
Japan: Japan was the first marketplace for McDonald's in
Asia. Japan has about 2,975 outlets although the numbers
are said to be reducing considerably.
China: China has the third most McDonald's locations with
2,200 outlets. Despite the franchise having reached Japan
and Hong Kong in the 1970s it was not until 1990 when
China finally opened the doors to McDonald's
 Products

 Beverages products : Cold Coffee , Ice Tea ,Soft Drinks, McShakes

 Non veg products: Filet o fish , Mc chicken

 Veg products: Crispy Chines , Mc veggie Pizza , Mc puff Pizza , Paneer Salad

 Desert: Apple pie, Waffle cone , Mc flurry

 Happy Meals: Beef, Chicken cheese burgers

 Snack time: Chicken Nuggets , Chocolate Orange Pie , Spicy Chicken

Burgers.
 Popular Products

McBreakfast Sandwich.
Double Cheeseburger.
Premium Salads.
Chicken McNuggets.
Baked Apple Pie.
Egg McMuffin.
Happy Meal.
Snack Wrap.
 MIS used in McDonalds

TPS
MIS
DSS
Made For You System
Hyperactive Bob System
Point of sale system
Touch Interface Operating System
 TPS-Transaction Processing System

TP - Collecting data about when two people make an

exchange is called Transaction Processing

Transaction processing is a way of computing that

divides work into individual, indivisible operations,
called transactions. A transaction
processing system(TPS) or transaction server is a
software system, or software/hardware combination,
that supports transaction processing.
 At McDonald’s
McDonald’s sells everyday a huge amount of
hamburgers. And it orders raw material from their
suppliers, each time McDonald's place an order with
its suppliers , a transaction happens, and the TPS
records he relevant information such as supplier
Name, Address, the quality of the items purchased and
finally the invoice amount.
 DSS-Decision Support System

A decision support system (DSS) is a computer

program application that analyzes business data and
presents it so that users can make business decisions
more easily. It is an "informational application" (to
distinguish it from an "operational application" that
collects the data in the course of normal business
operation).Typical information that a decision support
application might gather and present would be:
 DSS-Decision Support System
Comparative sales figures between one week and the
next
Projected revenue figures based on new product sales
assumptions
The consequences of different decision alternatives,
given past experience in a context that is described
A decision support system may present information
graphically and may include an expert system or
artificial intelligence (AI).
 At McDonald's

At first McDonalds began as a small restaurant, selling

foods to customers , the business expanded slowly ,then
McDonalds analyze the market well to come with
opportunity, as we know we live in the time of technology ,
so McDonalds thought of providing wireless services , so
the company gather information about the customer usage
of wireless services , length of stay and sales level , then the
decision support system analyze the data to come up with
the decision of providing wireless service in their
restaurant.
 Management Information System

Management information system is a system that

provides information needed to manage organizations
effectively. Management information systems involve
three primary resources: technology, information, and
people, and the most important resource is people, the
information that we get supports the routine decision
making in the functional areas
 At McDonald’s

At McDonalds they implement MIS system which is

used to produce periodic reports such as a daily list of
employees and the hours they work, or a monthly
report of expenses as compared to a budget.
McDonalds used MIS because the purpose of MIS is to
provide profitability and information to help managers
and staff understand the business performance and
plan its future direction.
 MYS-Made For You System

In this system McDonalds use modern technology to

assist McDonalds operation , In this system when a
customer places an order , the sandwich item will
immediately appears in the computer monitor in the
kitchen and a tone sound to alert the kitchen staff .
 POS-Point of Sale System

McDonalds is very busy restaurant because many customers

goes there , the first priority for McDonalds is to deliver best
restaurant experience for the customers , for that McDonalds
used POS system " Point of sale system " to ensure fast and
accurate order , because this system is used to speed the
business process, it can track massive amounts of data in
seconds., With these systems, each order is instantly
transmitted to several workstations throughout the facility,
The cashier instantly knows what payment is due. The kitchen
knows what orders are coming up, and how long a customer
has been waiting.
 Hyperactive Bob system

McDonalds implemented this system to let their

employees when they are about to be busy , this system
used computers and rooftop cameras to monitor traffic
entering a restaurant's parking lot and drive-thru.
 TIOP–Touch Interface Operating
System

Touch Interface Operating System:

New system to revolutionize the fast food industry
It allows a self-service ordering system that makes
order without interacting with a cashier
Touch interface computer that uses electronic
payment
It reduces the McDonald’s labor cost.