JUDUL PROJECT

< Project Leader>

< TANGGAL>

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 <Project Name>
Data-Data
Define Phase

Data-data Relevan Pre Define

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 Peningkatan Efektifitas Telecollecting PBPU
Project Charter
Project Overview
Problem Statement
Key Performance Indicator
Metric Unit Current Target

Business Impact

Project Scope Project Plan

Phase Start End
Define
Measure
Analyze
Improve
Team Selection Control

Core Team Members: Subject Matter Experts:

Project Leader:
Project Champion:
Project Sponsor:
F&A Representative:

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 <Project Name>
SIPOC Chart
Define Phase

Suppliers Inputs Process Outputs Customers

Key Takeaways

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 <Project Name>
As-Is Process Map
Define Phase

Insert As-Is Process Map

Key Takeaways

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 <Project Name>
Quick Win Identification
Define Phase

Quick Win Description Estimated Time Who Implements

Opportunity to Implement and When

Key Takeaways

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 <Project Name>
Voice of the Customer and CTQ’s
Define Phase

VOC
Key Issues CTQ
(High-Level)

Key Takeaways

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 <Project Name>
Define Phase Summary
Define Phase

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 <Project Name>
Data Collection Plan
Measure Phase

Measure Type of Type of Operational Definition Sample Display

Measure Data

Key Takeaways

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 <Project Name>
Display Data – Histogram
Measure Phase

Insert Histogram

Key Takeaways

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 <Project Name>
Display Data – Pareto Chart
Measure Phase

Insert Pareto Chart

Key Takeaways

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 <Project Name>
Display Data – Pie Chart
Measure Phase

Insert Pie Chart

Key Takeaways

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 <Project Name>
Display Data – Run Chart
Measure Phase

Insert Run Chart

Key Takeaways

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 <Project Name>
Display Data – Control Charts
Measure Phase

Insert Control Charts

Key Takeaways

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 <Project Name>
Quick Win Identification
Measure Phase
Quick Win Opportunity Description Estimated Time to Who Implements and
Implement When

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 <Project Name>
Measure Phase Summary
Measure Phase

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 <Project Name>
Fishbone Diagram
Analyze Phase
Machines Methods Materials

Insert Fishbone Diagram

Effect?

People Mother Measurement

Nature

Key Takeaways

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 <Project Name>
Why Why Analysis
Analyze Phase

Problem Statement:

Why Question Answer: Because ...

1. •

2. •

3. •

4. •

5. •

Suspected Root Cause:

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 <Project Name>
Display Data – Correlation Analysis
Analyze Phase

Insert Correlation Analysis

Key Takeaways

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 <Project Name>
Display Data – Linear Regression
Analyze Phase

Insert Linear Regression

Key Takeaways

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 <Project Name>
Root Causes Identified
Analyze Phase

Root Cause Validation Process Utilized

Key Takeaways

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 <Project Name>
Analyze Phase Summary
Analyze Phase

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 <Project Name>
Generate Solutions
Improve Phase

Possible Solutions Root Cause Addressed

Key Takeaways

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 <Project Name>
Implementation Plan
Improve Phase

Implementation Plan
ID Task Duration Start Finish Resource (s)

Key Takeaways

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 <Project Name>
Improve Phase Summary
Improve Phase

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 <Project Name>
Progress Result
Define Phase

Chart Hasil

Key Takeaways

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 <Project Name>
Control Plan Control Phase

Root Caused Improvement Indikator PIC Metode Kontrol Jika Terjadi Ketidaksesuaian

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 <Project Name>
Lessons Learned
Control Phase

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 PROJECT CLOSING DOCUMENTATION
Judul Project:
Project Leader :
Project Sponsor:
1. Project dilaksanakan mulai dan selesai pada tanggal (bulan / tahun):

2. Goal dari pelaksanaan project:

3. Tools yang digunakan dalam project:

4. Keuntungan / benefit dari hasil project adalah (finansial / non finansial):

5. Project Sponsor telah memverifikasi hasil dari project dan memastikan tindakan perbaikan
dilaksanakan dalam rangka memperoleh keuntungan / benefit tersebut.

Jakarta, ??? 16 Oktober 2008

Project Leader Project Sponsor

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