Académique Documents
Professionnel Documents
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IT Infrastructure
• -Call center –
1504(BB),1503(Dolphin),1502(CDMA),
1909(DND),1500 (Land Line)
HOW CONNECTION TAKES PLACE
Now the main question is how the connection is done
through this networks? What are the physical devices
used for this ?
The answer is that the physical devices used for this are
1.Routers
2.Hubs
3.Repeaters
4.Bridges
5.Switches
6.Modems
7.Multiplexers
MICN(MTNL Integrated Computer
Network).
• MICN connectivity is done with the help of E
3(34Mbps OFC link). This network is used to
interconnect Customer Service Management
System(CSMS),Fault Repair System(FRS),Directory
Enquiry(DQ) System, and Interactive Voice
response system(IVRS) etc.
• Major sites – E 3 (34 Mbps)
• Minor sites –E 1 (2 Mbps)
• Sub office – E1 (2 Mbps and BRI)
CSMS (Customer Services Management System)
• Billing -
FRS (FAULT REPAIR SYSTEM)
Contd…
Web based Financial Management System
( WFMS)
PayBill FA WA Security
Planning Inventory
Gate Pass
Online movement of estimates for approval
Access of FMS/IMS
• WFMS Application
•
•
http://10.40.223.125:7778/delmtnl/WFMS_Login
.jsp
•
• IMS Application URL
•
• http://10.40.223.125:7778/DELIMS/Login.jsp
Online services on Internet
• Following services are being provided vi
internet
• Online bill payment
• Downloading of Different forms.
• Checking of Broad band usage , speed
• Duplicate bill of Dolphin ,Land-line
• You can access online services via URL
http://bol.net.in