DDUGKY Mandate Structure

CEO/ director

GM- Operations
Regional Regional Academic & Quality
Head DDUGKY
Business Head Business Head Head

MIS – DDUGKY Quality Managers

State Project Managers State Project Managers

MIS Executives
Centre Staff Centre Staff
Logistics

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 DDUGKY staff selection process

• Identify & Interview Staff

• Send tabulation with Documents
•
Contract - CV, Pan, Aadhar, Bank Stmnt or XXLD Cheque
• Core – Aadhar / Pan / Salary Slips / Resignation Acceptance / Bank Statement or Cancelled
State Team Cheque / Education
• Send one email with all candidates to be hired with all relevant documents to Central Ops Team

• State team to identify the Trainer & screen for relevance to Domain & Experience
• Master trainer to do the final interview & selection
• State team to send Tabulations & documents to Central Ops Team
Academic

• Send tabulations with documents to Devesh for approval

• Send approved list to HRBP
• HRBP rolls out offer letters
Central • No back dated offer letters
• The whole process to be completed in 3 days
Ops

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 DDUGKY staff selection process Timeline

Sl. No. Process Code Process Process owner Time line

1 S1 Identify the candidates State Team Day 1
2 S2 Share the details to State Team S1 + 1 days
Academic Team
(Trainer Specific)
3 S3 Approval/Reject by Academic team S2 + 1 days
Academic Team
4 S4 Tabulation with CV, State Team S3 + 1 days
PAN & Cheque
5 S5 Approval from Neeti Central Ops team Same day
6 S6 Offer letter release HRBP S5 + 2 days

 Please note all days indicated above are Business Days

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 DDUGKY Welcome Kit
process
• State project team to Place requirements in Requirements Google sheet
• Track all closures of requests in Google Sheets (State MiS to maintain the sheets)
• Send goods received note as soon as goods are received at the centre
• Mail communication to be minimized or avoided
State Team

• Understand the requirement

• Prepare Purchase Request Format (PRF) and send for approval
• Follow up for PO and advance release if any
• Coordinate with vendor for delivery
Central • Invoice receipts and payments and PO closure
Ops • Update the Google Sheet

• On time PO release
• Payments (WiP with Finance)
Finance

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 DDUGKY Welcome Kit
process
Timeline
Sl. No. Process Code Process Process owner Time line
1 F1 Requirement update State Team Day 1
2 F2 PRF Central Ops team F1 + 1 days
3 F3 Approval from Devesh Central Ops Team Same day
4 F4 PO and advance release Finance Team F3 + 3 days
(Agreed with
Ajay)
5 F5 Goods Dispatch Central Ops team F4 + 3 days
6 F6 Goods receipt Central Ops team F5 + 6 days
7 F7 GRN State Team F6 + 1 days
8 F8 Invoice from Vendors Central Ops team F5 + 10 days
9 F9 F&F Finance F8 + 5 days

 Please note all days indicated above are Business Days 6

 DDUGKY Readiness Process
• Identify the Centre with clear communications with partner regarding SLA and payment structure
• State Team to Identify and appoint the staff
• Ensure State Quality approves the Infrastructure for D1 & D2
• Prepare & Submit the PER
• Central Quality to work with State Quality to Prepare preliminary DDR (D1 & D2)
• Centre readiness with respect to all the aspects of SOP
State Team • Send One copy of SLA & Lease agreement to HO

• Place order for Uniforms / Bio Metrics / Tabs / Books

• Order and Dispatch to the Centre
• Closely monitor the DDR process
Central • Liaison with Legal / Academic / State Teams / Quality / HRBP for all relevant documents defined in the earlier slide

Ops

• ACLP (Activity cum Lesson Plan)

• Preparation of Books or Translation to Regional Language
• Interview the trainers in accordance with MES (Modular Employability Skills )
• Plan Train the Trainer Sessions once trainers are on boarded
Acadamics

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 DDUGKY DDR process Timeline

Sl. No. Process Code Process Process owner Time line

1 D1.1 Identify centre State Team
2 D2.1 SLA & Lease request State Team D1.1 + 2 days
3 D3.1 Legal approval of SLA Central Ops Team D2 .1+ 2 days
4 D4.1 Dispatch of SLA Central Ops Team D3.1 + 1 days
5 D5.1 Centre Readiness State Team D4.1 + 10
days
6 D6.1 Quality Check Quality Team D5.1 + 2 days
7 D7.1 Final DDR upload State Team D6.1 + 2 days
8 D8.1 DDR Approval QualityTeam D7.1 + 1 days

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 DDUGKY Readiness Process
• Identify the Centre with clear communications with partner regarding SLA and payment structure
• State Team to Identify and appoint the staff
• Ensure State Quality approves the Infrastructure for D1 & D2
• Prepare & Submit the PER
• Central Quality to work with State Quality to Prepare preliminary DDR (D1 & D2)
• Centre readiness with respect to all the aspects of SOP
State Team • Send One copy of SLA & Lease agreement to HO

• Place order for Uniforms / Bio Metrics / Tabs / Books

• Order and Dispatch to the Centre
• Closely monitor the DDR process
Central • Liaison with Legal / Academic / State Teams / Quality / HRBP for all relevant documents defined in the earlier slide

Ops

• ACLP (Activity cum Lesson Plan)

• Preparation of Books or Translation to Regional Language
• Interview the trainers in accordance with MES (Modular Employability Skills )
• Plan Train the Trainer Sessions once trainers are on boarded
Acadamics

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 DDUGKY DDR process Timeline

Sl. No. Process Code Process Process owner Time line

1 D1.1 Identify centre State Team
2 D2.1 SLA & Lease request State Team D1.1 + 2 days
3 D3.1 Legal approval of SLA Central Ops Team D2 .1+ 2 days
4 D4.1 Dispatch of SLA Central Ops Team D3.1 + 1 days
5 D5.1 Centre Readiness State Team D4.1 + 10
days
6 D6.1 Quality Check Quality Team D5.1 + 2 days
7 D7.1 Final DDR upload State Team D6.1 + 2 days
8 D8.1 DDR Approval QualityTeam D7.1 + 1 days

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 DDUGKY DDR process Timeline – Content development

Sl. No. Process Code Process Process owner Time line

1 D1 Sanction Oder SRLM Day 1
2 D2 Content Development Academics D1 + 2 days
initiation
3 D3 PO for content Central Ops Team D3 + 1 days
development
4 D4 PO & Advance Finance D3 + 3 days
5 D5 Ready content Academics D4 + 15 days
6 D6 Printing Central Ops Team D5 + 6 days
7 D7 Copies available at State Team D6 + 6 days
centre

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 DDUGKY DDR process Timeline – ACLP

Sl. No. Process Code Process Process owner Time line

1 D1.2 Sanction Oder SRLM Day 1
2 D2.2 ACLP Academics D1.2+ 6 days
3 D3.2 Printing at centre State team D2.2+ 1 days

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 DDUGKY Issues of Concerns process

• Raise Issues & Concerns in Google sheet shared

• Mention specific issues
State Team • No need to send mails

• Auto triggers will be sent to central ops to take immediate

actions
• Issues will be addressed to concerned team/person
Central Ops • Quick resolution of issues

• Immediate process/action
Concerned • Timeline depending on the nature of work
Team Person

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 DDUGKY Issues &
Concerns
Timeline
Sl. No. Process Code Process Process owner Time line
1 I1 Issue raised Concerned
Person/Team
2 I2 Connect to Concerned Central Ops team I1 + 0 days
team/person for
solution
3 I3 Reply Concerned I2 + 1days
Person/Team
4 I4 Solution Central Ops Team I3 + 1 days

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