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Exchange Server 2013

Admin and Troubleshooting

Module 1: Administration
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Students: • Switch to Notes Page view
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o Use page up or page down to navigate
How to View o Zoom in or out as needed
this • Most slides will have supporting text that you can view now or after the
Presentation delivery
• Add notes to your copy of the presentation if you want to
• You take the presentation files home with you.

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Introduction • Your trainer

and Logistics • You


o Your role
o Your company
o Your experience in this technology area
o Your goals for this workshop
• Start and end times
• Facilities (bathrooms, smoking)
• Meals
• Computers, phones, tablets, etc.
• Please set to vibrate
• What’s on your desk?

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Module • This module describes how to administer your Exchange server by
using the many tools and features available
Overview
• This module includes the following lessons:
o Lesson 1: Exchange Administration Tools
o Lesson 2: Permission administration
o Lesson 3: Recipient management
o Lesson 4: Sharing administration

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Lesson 1: Exchange
Server 2013
Administration Tools

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Overview • This lesson will give you an overview of the different
ways to administer Exchange Server 2013
o Management Tools
o Remote PowerShell
o Exchange Management Shell (EMS)
o Exchange Admin Center (EAC)
o Troubleshooting Administration Tools

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Objectives • After completing this lesson, you will be able to:
o Describe the Exchange Management Tools
o Explain the use of remote PowerShell and the EMS
o Explain the use of EAC
o Troubleshoot Management Tools issues

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Overview of
Management Tools

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Management • Exchange Management Console
Tools in o No more EMC in Exchange 2013
Exchange o Used to confuse with ECP
Server 2013 • EAC
o Web interface compatible with the most common
browsers
o Contains all you could do with EMC, ECP and more
• EMS

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Unified
Toolset

Exchange Admin Center Exchange Management


Shell

Role-based Access Control

Windows PowerShell

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Remote PowerShell

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PowerShell • Exchange Server 2007 Management Tools rely on the
with local PowerShell session
Exchange o Cmdlets are executed in a local PowerShell session
Server 2013 on the same machine as the installed tools
• Exchange Server 2013 Management Tools rely on
remote PowerShell, which is made possible by the
Windows Management Framework 3.0
o Windows Management Framework 3.0 includes:
 Windows PowerShell 3.0
 Windows Remote Management (WinRM) 3.0

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Remote • For Mailbox, EMS and remote PowerShell are not
PowerShell proxied through CAS, like all other HTTP protocols
• For CAS, Mailbox role is still needed
• Remote PowerShell allows you to administer Exchange
Server without the EMS installed
o We recommend that you use EMS for ‘’ease of use’’

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Remote • Can be disabled per user
PowerShell o Set-User –RemotePowerShellEnabled $false
Administration
o Does not disable EAC
• Virtual directory can be administered through EAC or
PowerShell
o *-PowerShellVirtualDirectory
o Test-PowerShellConnectivity

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File Handling • Local session in Remote PowerShell in Exchange Server
in Remote 2013
PowerShell o Windows PowerShell session running locally
o Has access to the local file system
• Remote session in PowerShell in Exchange Server 2013
o Importing and exporting files requires a specific
syntax
o Importing files has limitations

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Exchange
Management Shell

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EMS features • Provides a powerful command-line interface
• Enables automation of administrative tasks
• Can manage every aspect of Exchange
• Robust and flexible scripting platform
• Uses an object model based on the Microsoft .NET
platform

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Getting Help • EMS provides many resources:
o Exchange Server 2013 Help
o Get-Help <cmdlets>
o Help views
o Online Help
o Tab completion
o Get-Help About_*

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Exchange Admin
Center

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Exchange
Admin Center

• Web-based Management
Console
• Full functionality with
multi-browser support

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• The Toolbar and other properties differ depending on where you are
The most common toolbar entries are:
Display •

Adapted to
Context
Add Delete Refresh

Edit Search More Options

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Accessing the • You need to use the ECP Virtual Directory URL to access
Exchange the console from your web browser
Admin Center
• Mailbox Role cannot be administered directly through
EAC
• An administrator whose mailbox is located on a legacy
Exchange Server can administer Exchange Server 2013
o https://CAS15-NA/ecp?ExchClientVer=15

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Lock Down
EAC Internet
Access CAS MBX
TMG
External user

• Use multiple websites that


can be independently Internal user
configured based on internal
or external traffic
• Get/Set-EcpVirtualDirectory
updated to support
partitioning based on desired
access

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Exchange
Admin Center
Cmdlet
Logging

• Back with SP1


• Only for Admins
• Will be available in
O365 too

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Demo: EAC

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Demo: EAC
Search

Two types of Search:


• Simple Search
• Advanced Search

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Demo: EAC
Notifications

The EAC includes a notification


viewer that displays the status of
long-running processes and
provides notifications when the
process completes.

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Lab 1: Exploring the
EAC

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Lab 2: Certificates

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Troubleshooting
Administration Tools

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Toolbox • Collection of diagnostic, troubleshooting, and recovery
tools installed with Microsoft Exchange Server
• Considerably reduced when compared to previous
versions
• Available tools:
o Details Templates Editor
o Remote Connectivity Analyzer
o Queue Viewer

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Office 365 • Automated tool that evaluates the health and readiness
Best Practices of your on-premises Exchange Server 2013
Analyzer for environment
Exchange • can be used for organizations with
Server 2013
o Exchange Server 2013 on-premises only
o Exchange Server 2013 hybrid configuration
• Needs an Office 365 or Azure Active Directory user id
to download the tool
• For more information use this link
http://aka.ms/office365bpa

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Troubleshooting • Without remote PowerShell, there is no way to
Remote administer Exchange Server
PowerShell • Depends on:
o IIS status and Websites configuration
o WinRM configuration
o Exchange Server services status
o Network
o User
• Troubleshoot using
o Test-PowerShellConnectivity
o File logging
o System and Application log
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Troubleshoot • Shares dependencies with remote PowerShell
EAC o IIS status and websites configuration
o WinRM configuration
o Exchange Server services status (CAS and Mailbox)
o Network
• Troubleshoot using:
o Test-EcpConnectivity
o File logging
o System and Application log

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Lesson 1. What are the three ways to administer Exchange Server 2013?
Review 2. How can I disable remote PowerShell access for a user?
3. What tools are available in the Exchange Server 2013
toolbox?
4. How can I disable Exchange Admin Center access from
Internet?

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Lesson • In this lesson, you learned:
Summary o About the Exchange Server 2013 Administration
Tools
 Remote PowerShell
 EMS
 EAC
o About administration tools troubleshooting

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© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or
other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must
respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided
after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION 43

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