Evidencia 5: Video “Presenting orally a business

process improvement plan”

Aprendiz
Yulieth Paola Castro Amaris

Tutora
Paula Andrea Polania Saldarriaga

Negocios Internacionales
Sena / Quindío
2019
 Introduction

The growth of a company comes framed in the excellence of its work

the continuous improvement of each and every one of the processes that
govern its activity
daily The improvement occurs when said organization learns from its mistakes,
and the one of the others.

The plan elaborated in this document will allow continuous improvement to be

organized, prioritized and planned.
And the ultimate goal is to increase the preparation of workers to perform any
activity.
 GENERAL OBJECTIVE

Propose an improvement plan for the

company colcafé S.A.S from a business
diagnosis achieving growth and
positioning in the industry.

Develop a sectoral analysis which

allows to identify the current state of
the commercialization sector where
the company COLCAFE S.A.S operates.
Perform a diagnosis through the
Evaluation to the personnel that allows
to determine internal and external
factors of the company COLCAFE S.A.S
 SCOPE

Present to the company COLCAFE SAS,

an improvement plan in order to be
evaluated by the management and
administrative committee, with the
possibility of implementation within the
organization.
 COLCAFE S.A.S

Colcafé S.A.S is a Colombian company subsidiary

of the Nutresa group, which specializes in the
industrial processing of coffee, its derivatives and
related products.
 IMPROVEMENT PLAN
objetives
Improvement Causes of the problem Improvement actions planning tracing
area

didn't information is given
to the workers about
upcoming activities
Human
Resources
It wants to initiate Activities in conjunction going will Organization of it will Organization chart to supervise
better to all areas activities to follow the realization of said activities
communication with
workers

Waste management Improve waste Reorganize the management of Organize improvement it will Organization chart to supervise
management solid and liquid waste talks the realization of said activities
production

Lack of training to expand Improve waste We will implement more Organize advertising it will Organization chart to supervise
the international market management methods for foreign clients. methods the realization of said activities
Sales-
martketing
 ACTIVITIES DIAGRAM
Department
responsible ESTABLISHED TIMES
for human Date established
resources
15 16 17 18 19 20 21 22 23 24 may 25 may 26 27 28 may 29 30 may
Training Start Final may may may may may may may may may may may may
activities

Environment 15/05/2019 17/05/2019

al
management
Process 18/05/2019 23/05/2019
management
and
continuous
improvements
Management 24/05/2019 28/05/2019
of work
environments
Charge 29/05/2019 29/05/2019
evaluation
application
Recognition 30/05/2019 30/05/2019
of work
commitment

Sunday
Application
Days
 CONCLUSION

It is necessary to implement a management system for adverse

situations at work, clearly identify each of these situations in order to
find an adequate management, inform the whole team of the results
obtained, and if they are positive, they will know the methodology to
be used in next businesses and if they are negative they will learn
from their mistakes to improve every day.
In addition to improving the implementation of environmental
management systems. Establish common goals so that you feel that
the work of each of the members is fundamental in the construction
of any project, Solving the problems as a whole instead of looking
responsible in order not to generate any type of conflict, Finally have
spaces of interaction and integration where common interests of the
group can be involved