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HISTORY FUTURE
6
Robotic process
automation (RPA) is a tool
that creates a digital
workforce to enable
transformation of the
backoffice
How to think about RPA
Humans VS Robots
• Works 8 hours a day • Works 24 hours a day
• 60% productive on average • 100% productive
• Makes mistakes • Doesn’t make mistakes
• Don’t multi-task well • No breaks, no PTO
• Handles general tasks very
well
The Era of
Robotic Process
Automation
Robotic Process Automation, or
RPA, holds great potential to
quickly increase efficiency, reduce
errors and decrease costs by
automating tasks that are manual,
high-volume and repetitive.
Due to these benefits, the global
RPA market is expected to reach
$8.75 billion by 2024 (estimates by
Grand View Research).
RPA in
Healthcare
RPA has helped Healthcare by ensuring:
Faster processes and greater efficiency
Significant cost reductions
Less time on manual tasks (translating
to more time for patient care)
Major improvement in accuracy
(reduction in errors)
Improved regulatory compliance
Easy scalability
Higher speed to market
24x7 workflows
RPA Makes Patient On-Boarding Easy
Here's how RPA can be a great help in the patient on-boarding process:
Faster and error-free scheduling of
appointments
More efficient record management
Easily manage greater details of patient
visit and treatment
RPA Improves Claims Administration
RPA can improve claims administration by:
Expediting the processing of claims
registration and settlement
Tracking claims history accurately
Easing regulatory compliance
Eliminating the high cost of manual
claims approval
www.automatework.com
RPA Strengthens the Revenue Management Process
Implementation of RPA can improve revenue management by:
Expediting the collation of patient
details
Eliminating errors in patient details
Accelerating the process of bill
submission to payers
Reducing the chances of claims denials
Improving the monitoring of accounts
receivables
www.automatework.com
RPA Boosts Productivity
With the intelligent implementation of RPA, productivity increases due to:
Freeing doctors and healthcare staff of
manual tasks, giving them more time
for patient care
A larger number of patients can be
attended to
Better patient scheduling means less
confusion and cancellations
The system works 24x7
www.automatework.com
RPA Can Unlock Invaluable Insights
Data generated through robotic process automation can be used to:
Determine patient care and billing
Identify the most profitable sections
Channel marketing efforts in the right
direction
Plan personalized campaigns
www.automatework.com
Preparing for Robotic Process Automation
To harness the power of RPA, here’s what you need to do:
Identify repetitive tasks in your
healthcare business
Identify non-revenue generating
functions
Document each workflow to the
smallest detail
Eliminate processes or tasks that do
not add value
Determine the short and long-term
goals of your healthcare company
www.automatework.com
RPA Implementation
in Hospital
LATAR BELAKANG
Penggunaan Robot di Rumah Sakit, antara lain : Singapura,
Belgia, Jerman, Jepang, Korea dll
Tan Tock Seng Hospital (TTSH), salah satu Rumah Sakit terbesar
di Singapura.
Dianugrahi OHAS 18001 dan ISO 14001
Jumlah pasien 1.400 per hari
Keterbatasan ruangan dan kemampuan SDM
Stres Pegawai khususnya para apoteker
“Robot Rowa”
Cara Kerja Robot di TTSH
https://rowa.de/en/solution
s/rowa-vmax-320
Kecanggihan
Innovative 41 patiens
4000 pack per meter
safe reliabel
compack flexibel
fast quiet 48,3 dB (A)
Safety tested
Secured back-up system
Simple Handling
Red Dot design award
Terima Kasih