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Chapter 3

Systems Considerations in the


Design of an HRIS: Planning for
Implementation
HRIS CUSTOMERS/ USERS
 Employees  Non-employees
 Managers  Job Seekers
 Analysts (Power  Sourcing Partner
Users) Organizations
 Technicians (HRIS
Experts)
 Clerical Employees
 Organizational
Employees

Michael J. Kavanagh, Mohan Thite, and Richard D. Johnson - Human Resource Information
Systems: Basics, Applications, and Future Directions, 2e © 2012 SAGE Publications, Inc. 2
CATEGORIES OF DATA

 Information About People.

 Information About The Organization.

 Data That Are Created As A Result Of The


Interaction Of The First Two Categories.

Michael J. Kavanagh, Mohan Thite, and Richard D. Johnson - Human Resource Information
Systems: Basics, Applications, and Future Directions, 2e © 2012 SAGE Publications, Inc. 3
TWO-TIER (CLIENT-SERVER)
ARCHITECTURE

Michael J. Kavanagh, Mohan Thite, and Richard D. Johnson - Human Resource Information Systems:
Basics, Applications, and Future Directions, 2e © 2012 SAGE Publications, Inc.
4
THREE-TIER ARCHITECTURE

Application
Server(s)

DBMS
SQL Java or
.Net

Michael J. Kavanagh, Mohan Thite, and Richard D. Johnson - Human Resource Information
Systems: Basics, Applications, and Future Directions, 2e © 2012 SAGE Publications, Inc. 5
N-TIER ARCHITECTURE

Laptop
Web Server(s)

Internet
Desktop Computer

Application Server(s)

Smart Phone
Cell Phone
Telephone

DBMS

Michael J. Kavanagh, Mohan Thite, and Richard D. Johnson - Human Resource Information
Systems: Basics, Applications, and Future Directions, 2e © 2012 SAGE Publications, Inc. 6
HRIS ARCHITECTURE
 One-tier Architecture (Mainframe)
 All Software Functionality Accessed Via The
Mainframe

 Two-tier Architecture (Client-server)


 Spread Of Low Powered Processing Power
Through PCs & High Powered Processing Through
Mainframe
 Separation Of Application Technology From
Database Technology
Michael J. Kavanagh, Mohan Thite, and Richard D. Johnson - Human Resource Information
Systems: Basics, Applications, and Future Directions, 2e © 2012 SAGE Publications, Inc. 7
HRIS ARCHITECTURE
 Three-tier Architecture (Middleware)
 Middleware Is A Software Which Manages Data &
Transactions Prior To Being Saved To Database

 N-tier Architecture
 Expandable To Multiple Web & Application Servers,
That Can Be Geographically Dispersed, For Load
Balancing & Worldwide Access
 Additional Print Servers & Process Schedulers

Michael J. Kavanagh, Mohan Thite, and Richard D. Johnson - Human Resource Information
Systems: Basics, Applications, and Future Directions, 2e © 2012 SAGE Publications, Inc. 8
CLOUD COMPUTING

 “Server Cloud” Operated Off-site

 Reduces Software And Equipment


Capital Outlays

 Evaluation Process Must Include A


Thorough Security Analysis

Michael J. Kavanagh, Mohan Thite, and Richard D. Johnson - Human Resource Information
Systems: Basics, Applications, and Future Directions, 2e © 2012 SAGE Publications, Inc. 9
BEST OF BREED

 Architecture That Combines Products From


Multiple Vendors

 Plug & Play Technology Based On Universally


Agreed Guidelines & Common Computer
Language

Michael J. Kavanagh, Mohan Thite, and Richard D. Johnson - Human Resource Information
Systems: Basics, Applications, and Future Directions, 2e © 2012 SAGE Publications, Inc. 10
SECURITY

 Top Priority For Any HRIS

 Must Be Maintained On A Variety Of Levels


(i.e., VPN, Firewall, Column-Level, Row-Level)

Michael J. Kavanagh, Mohan Thite, and Richard D. Johnson - Human Resource Information
Systems: Basics, Applications, and Future Directions, 2e © 2012 SAGE Publications, Inc. 11
BEST OF BREED
Figure 3.4

Services
External
Web
DBMS

ERP Legacy DBMS B2B

Connector Adapter Adapter Adapter

EAI - Message Oriented Middleware

Michael J. Kavanagh, Mohan Thite, and Richard D. Johnson - Human Resource Information
Systems: Basics, Applications, and Future Directions, 2e © 2012 SAGE Publications, Inc. 12
PLANNING SYSTEM IMPLEMENTATION:
ROLES
 Project Manager

 Steering Committee/ Project Charter

 Implementation Team

 Project Scope

 Management Sponsorship

Michael J. Kavanagh, Mohan Thite, and Richard D. Johnson - Human Resource Information
Systems: Basics, Applications, and Future Directions, 2e © 2012 SAGE Publications, Inc. 13
PLANNING SYSTEM IMPLEMENTATION:
KEY ACTIVITIES
 Management  Change
Sponsorship Management

 Process Mapping  Go Live!

 Software  Project Evaluation


Implementation
 Potential Pitfalls
 Customization

Michael J. Kavanagh, Mohan Thite, and Richard D. Johnson - Human Resource Information
Systems: Basics, Applications, and Future Directions, 2e © 2012 SAGE Publications, Inc. 14
PROJECT MANAGER OPTIONS
 Hire A Consultant To Be The Project Manager.
 Hire A Full-time Project Manager Who Has
Presumably Been Certified By The Project
Management Institute.
 Select Someone Who Is Involved In The
Project And Temporarily Move Him Or Her
Into A Project Management Role.

Pros And Cons Of Each Option!


Michael J. Kavanagh, Mohan Thite, and Richard D. Johnson - Human Resource Information
Systems: Basics, Applications, and Future Directions, 2e © 2012 SAGE Publications, Inc. 15
“GO LIVE!”
 Option 1: Immediate Conversion

 Option 2: Parallel Conversion

 For Both Options: Critical To Have Support


For Training And Software In Place.

Michael J. Kavanagh, Mohan Thite, and Richard D. Johnson - Human Resource Information
Systems: Basics, Applications, and Future Directions, 2e © 2012 SAGE Publications, Inc. 16
POTENTIAL PITFALLS
 Poor Planning
 Incomplete Steering Committee Or Steering Committee
Without Top Management Support
 Implementation Team Problems Or Incomplete
Implementation Team
 Failure To Assess The Politics Of The Organization
Adequately
 Insufficient Process Mapping
 Scope Creep
 Poor Implementation Of Or Insufficient Change
Management
Michael J. Kavanagh, Mohan Thite, and Richard D. Johnson - Human Resource Information
Systems: Basics, Applications, and Future Directions, 2e © 2012 SAGE Publications, Inc. 17

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