Verbal Communication

• It refers to an interaction in which words are

used to relay message .

• What are the things to consider when

engaging in this type of communication?
 Things to consider when engaging in
verbal communication
1. Appropriateness
2. Brevity
3. Clarity
4. Ethics
5. Vividness
 Appropriateness
• Language that you use should be appropriate
to the environment or occasion.

• Whether formal or informal

 Brevity
• Simple yet precise and powerful words are
found to be more credible.

• Direct with your words

• Avoid fillers and insubstantial expressions

which do not add to the message.
 Clarity
• State your message and express your feelings
and ideas clearly.
 Ethics
• Choose the words correctly and carefully by
giving consideration to the gender, role,
ethnicity, preferences and status of the person
you are talking to.
 Vividness
• Words that vividly or creatively describe things
or feeling usually add color and spice to
communication.
 Nonverbal Communication
• All kinds of human responses that are not
expressed in words.
– Stare, smile, tone of voice, movement, manners of
walking, standing and sitting, appearance,
gestures…
Mastery of nonverbal communication
is very important for several reasons:
• Enhances and emphasizes your speech

• It can communicate feelings, ideas and

perceptions without saying any word.

• It can sustain the attention of listeners and

keep them engages in the speech.
Mastery of nonverbal communication
is very important for several reasons:
• Gives preview to the type of speaker you are

• Makes you more dynamic and animated in

your delivery

• Serves as an channel to release tension and

nervousness
Mastery of nonverbal communication
is very important for several reasons:
• Makes your speech more dramatic

• Can build connection with listeners

• Makes you a credible speaker

• Helps you vary your speaking style and avoid a

monotonous deliver.