Oracle E-Business Suite Release 12

Ron Nawojczyk (Now-a-check)

Senior Solution Consultant
The following is intended to outline our general
product direction. It is intended for information
purposes only, and may not be incorporated into any
contract. It is not a commitment to deliver any
material, code, or functionality, and should not be
relied upon in making purchasing decisions.
The development, release, and timing of any
features or functionality described for Oracle’s
products remain at the sole discretion of Oracle.
 Oracle At-a-Glance
• 275,000 total customers
• 220,000 database customers
• 30,000 applications customers • 14,000 developers
• 30,000 middleware customers
Globally…
#1 in Database
#1 in Supply Chain Mgmt
#1 in Customer Relationship Mgmt
#1 in Human Capital Mgmt
#1 in Industries
- Retail
• 17,700 partners - Communications
• 56,000 employees - Public Sector
- Professional Services
• 7,000 support staff - Financial Services
Globalization Changes Everything

• R&D: Procter & Gamble to source 50% of new

product ideas from global partners by 2010
• Design: Boeing designs navigation and landing
gear systems in India
• Procurement: Pella sells windows primarily in the
US, but sources many parts overseas
• Manufacturing: Sony, Dell, and Apple use China’s
Quanta Computer for laptop manufacturing
• Shared Services: Citigroup uses a single global
HR system to serve all divisions and geographies

“Our strategy is to work with global networks to leverage the

best technologies on the planet.”
-- HP SVP Dick Conrad
Management Challenges
Globalization creates unique challenges in managing…
Compliance Mandates
Increased and varying
regulatory / security
requirements exert additional
burdens on businesses
Customers & Employees
Manage employees and
customers dispersed across
geographic and cultural
boundaries
Competitors
The Internet eliminated
borders making all
markets global markets
Suppliers
Margin pressures force
companies to search for
goods & services anywhere
in the world resulting in
complex supply networks
 To Meet These Challenges,
Businesses Must…

 Think Globally to make the right decisions

 Work Globally to be more productive
 Manage Systems Globally to lower cost
and increase performance
 Introducing
Oracle E-Business Suite 12

The
Global Business
Release
Brought to You by Oracle Applications Unlimited

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract
Flexible Architecture Meets the Needs
of Dynamic, Global Businesses

Role-Based Portal Access

 Complete
Enterprise Security
 Integrated

Compliance Framework
Performance Analysis, Planning
Systems Management

Management & Reporting  Standards-based

•
•
Integration Services
Process Orchestration  Adaptable
Applications • User/System Configuration
• Data Hubs
 Accessible
• Application Server
Fusion • Web Services  Secure
Middleware • Development Tools
• Collaboration Tools
 Scalable
Database RAC / Grid
Release 12 Enables You To…

Think Globally
Work Globally
Manage Systems Globally

Make more informed and compliant

decisions with a global view of customers,
suppliers, partners, and operations
 R12 Improves Global Decision Making Think Work Manage

by Supporting All Types of Reporting/Analysis

Executives Managers Analysts

• Make timely decisions

with integrated
Reporting Planning information systems
Consolidation Profitability Forecasting Portfolio
& Compliance Analysis & Modeling Analysis • Target information
delivery with role-
based dashboards
Operational Performance Network Inventory
Reporting Scorecards Optimization Optimization • Protect organizational
integrity with secure
information delivery

Transaction Processing Sensor

Users

Financials, Supply Chain, Projects, Based

PLM, Sales & Marketing, HR, Service Services
Global Financial Consolidation Think Work Manage

Make more informed financial decisions with a single, accurate,

global view of financial position

• Perform true global

consolidation by bringing
together financial data
from any source
• Automate consolidation process
to improve speed, consistency,
and auditability
• Capture and apply accounting
rules to meet local reporting
standards worldwide
• Use familiar spreadsheets to
build sophisticated financial
statements with drilldown links
 Profitability Analysis Think Work Manage

Achieve greater insight into the profitability of global operations and

provide actionable information for driving margin improvement

Cost Pools
• Achieve global view
Models of profitability from
% Distributions
Methods multiple data sources
Rate X Volume
• Calculate profitability
based on user-definable
Profitability rules and formulas
Engine
• Analyze profitability
along any dimension
Drivers Statistics including geography,
Resources Costs / Revenue product, channel,
Activities Transactions segment, customer,
organization, etc
 Project Portfolio Analysis Think Work Manage

Balance and align global projects with organizational objectives

and strategy

• Define: Build consensus by establishing and

communicating a common framework for
Projects Strategy evaluating projects
• Evaluate: Simulate the impact of business
change by evaluating “what-if” scenarios
Metrics &
Ranking • Select: Rate and rank portfolios to ensure
strategic fit and/or maximize return on investment
• Integrate: Ensure individual project success by
Scenarios seamlessly connecting with Oracle Projects for
tracking and planning
• Communicate: Streamline the delivery of project
portfolio status and decisions to
Balanced
Portfolio global stakeholders
 Strategic Network Optimization Think Work Manage

Create optimal supply chain networks by continuously evaluating the

cost and revenue impact of global supply & fulfillment decisions

• Increase profits through asset rationalization

- Model supply chain to determine optimal mix and
location of facilities and equipment
- Analyze scenarios via geographical visualization

• Reduce costs through dynamic sourcing

- Leverage network plan to improve sourcing,
inventory, and replenishment strategies

• Manage global risk more effectively by

Graphical Simulation of Network anticipating supply and demand fluctuations
 Global Inventory Optimization Think Work Manage

Optimize global inventory levels & locations based on

anticipated demand

Without
• Maximize on-time product
Oracle delivery while minimizing
inventory costs
Lower
Inventory With
• Improve delivery flexibility by
Cost storing common subassemblies
Inventory Cost

Oracle
which are completed only when
an order is placed
Improve - Account for global demand,
On-Time supply & lead-time variability
Delivery
- Select the best global inventory
investment strategy
10 30 50 75 80 85 90 95 100
Product Delivery • Reduce inventory write-offs
 Real-Time Operational Reporting Think Work Manage

Make better and faster decisions at dramatically lower cost

Daily Results, Multiple

Flexible Periods Currencies

Flexible Comparisons

• Get rapid results with

an out-of-the-box
mgmt reporting system
• Get the right
Performance Graphs / information with role-
Measures (KPIs) Trends based dashboards
Drag & Drop Reports w/ • Get complete
Portlets Drilldown information with
seamless drilldowns
• New in R12:
- 6 dashboards, 49 KPIs, 90 rpts
- A focus on global sourcing,
purchases, and supplier mgmt
 EBS Business Intelligence

Marketing & Supply Chain Human

Service Procurement Financial
Sales & Order Mgt Resources
Intelligence Intelligence Intelligence
Intelligence
Intelligence Intelligence

Pipeline Activity Supplier Order A/R & A/P Absence

Analysis Analysis Performance Linearity Analysis Analysis

Sales Customer Spend Orders GL / Balance Compensation

Forecasting Satisfaction Analysis vs. Available Sheet Analysis Analysis
Inventory
Opportunity Resolution Procurement Customer Talent
Cycle Time & Product
Analysis Rates Cycle Times Analysis Profitability Management

Quota Service Rep Inventory Backlog P&L Analysis Workforce

Analysis Effectiveness Availability Analysis Profile

Marketing Service Cost Employee Fulfillment Expense Turnover

Analysis Analysis Expenses Status Management Trends

Lead Service BOM Analysis Customer Cash Flow Return on

Conversion Level Trends Receivables Analysis Human Capital

Next Generation DBI Low TCO Preserved Business-friendly

Logical Layer
Release 12 Enables You To…

Think Globally
Work Globally
Manage Systems Globally

Increase productivity with global processes

that cross applications, divisions, and regions
 A New User Experience for R12 Think Work Manage

Accelerate global roll-outs with simplified business flows and user interface

• Reduced pop-ups and

duplicate screens
• Re-designed and streamlined
entire workflows
• Reduced the number of steps
to complete key tasks
• Improved overall look & feel
and visual style
• Increased personalization
capabilities

Improved Workflow in Targeted Areas

• Campaign Management • Financial Consolidation • Self-Service Purchasing
• Customer Support • Online Candidate Registration • Sourcing
• Collections & Payments • Absence Management • Supplier Collaboration
• Loan Management • Salary Administration • Business Intelligence
Global Financial Management Think Work Manage

Drive
Shared
Shared Service
Single
Global
Center Database
Services
with R12
Financial
Management
Initiatives Org 1 Org 2 Org 3

Examples: Payables, Purchasing, Collections, HR

Increase the efficiency of shared services and single database operations

with streamlined processing, reporting, and access across operating units
 Global Financial Management:
Think Work Manage

Multi-Org Access
Increase the efficiency of shared services and single database operations
with streamlined ACCESS, processing, and reporting across operating units

Belgium Holland Denmark

Perform multiple Legal Entity Legal Entity Legal Entity
tasks across
operating units (OUs)
without changing Belgium Holland Denmark
responsibilities Operating Unit
Operating Unit Operating Unit

Single Responsibility

• Define and manage OUs from a central location

• View and manage customers across OUs
For Example: • Enter and pay invoices across OUs
• Receive goods across any OU
• Negotiate with suppliers for your enterprise, not just your OU
 Global Financial Management:
Think Work Manage

Subledger Accounting
Increase the efficiency of shared services and single database operations with
streamlined access, PROCESSING, and reporting across operating units

• Ensure both corporate

Ledger A visibility and local
compliance by automatically
US GAAP
US COA creating accounting for all
US Calendar legal entities
Single subledger USD Dr Cr • Simplify inter-account
transaction (e.g. reconciliation for key
invoice, payment) business flows such
Subledger
can create multiple Transaction as procure-to-pay or
Ledger B
accounting entries order-to-cash
French GAAP/IAS
Plan Comptable • Streamline reporting and
French Calendar inquiries by leveraging a
EUR common and consistent
data model across all
subledger applications
 Global Financial Management:
Think Work Manage

Ledger Sets
Increase the efficiency of shared services and single database operations with
streamlined access, processing, and REPORTING across operating units
Must Share:
Ledger Set Chart of Accounts
Calendar
Ledger C

US GAAP
US COA
Ledger B Ledger A US Calendar
French Rules US GAAP Defined by 4 C’s: USD
Plan Comptable US COA • Accounting
French Calendar US Calendar Convention
EUR EUR • Chart of Accounts Ledger D
• Calendar US GAAP
• Currency US COA
US Calendar
GBP
Ledger Set Benefits:
• Cross/Multiple Ledger processing and reporting
Reporting Currency
• Data and definitions that can be shared and secured
• Native support for multiple accounting representations
 Governance, Risk, & Compliance Think Work Manage

Document, test, monitor, and certify ongoing compliance with

Sarbanes-Oxley, JSOX, HIPAA and other global regulations

Track Compliance Status, Document Findings, Mitigate Exceptions

Document Assess Scope Test

Processes Risk & Audit Controls
Controls Program

Create Risk &

Control Library

Certify and Report Results

• Diagnose access and • Strengthen application • Ensure auditability

process control control environment with via secure change
violations and take continuous monitoring control and history
corrective action
 E-Business Tax Think Work Manage

Centrally manage tax transactions across entire E-Business Suite

Purchasing • Single Repository of

Internet transactions for global
Expenses business insight
Internet
Procurement • Centralized rules applied
to transactions to manage
Tax
General
Transactions
globally and reduce risk
Ledger
• Automation of tax
Payables processes on transactions
Tax
Setup/Rules to improve operational
efficiency
Receivables • Extensible architecture
Inter-Company
Invoicing that supports additions,
Order e.g. Self-assessed
Management
Use Tax
<Insert Picture Here>

Anthony Salcido
VP and Corporate Controller,
Toyota Motor Sales USA

“We’ve provided corporate

assurance from a controllership
perspective by centralizing our
foundational accounting activities,
defining our corporate policies and
procedures, and standardizing our
processes.”
 Global Talent Management Think Work Manage

News Benefits

Workforce Expense, Productivity

Performance Mgmt & Revenue Improvements

• Cascading Objectives  Higher quality products & svcs Income

• Appraisal Uplifts  Lower employee turnover rate Statement
 Lower hiring and training costs
Sales / Services
 More productive and skilled
Learning employees SG&A Expense
Management  Reduced employee downtime
• Workforce Certification during the on-boarding, transfer,
• Applicant Support and off-boarding process
Business
• Web Conferencing Environment
Other Improvements

iRecruitment  Increase in employee morale at all Employee Satisfaction

levels of the organization
• Auto-Search Credibility &
 Reduced risk from outdated
• Integration w/ Offers Investor Confidence
Information Technology
• Embedded Analytics Risk
• Assessments
Human Resource Localizations Think Work Manage

Manage all employees within a single system while adhering to

local, in-country regulations

UAE Finland India

Denmark New in R12: Localizations expanded for Kuwait

10 countries
Oracle now has localizations for 30 countries
covering 87% of world GDP

• Enterprise & workforce management

Business
• Workforce sourcing & development
Process
• Compensation & benefits management
Mexico Examples Sweden
• Payroll management

Norway Poland Russia

Line Manager Overview Dashboard Think Work Manage
 Think Work Manage
HCM Intelligence - New Features

• For line managers and human resource professionals,

we have dashboards, KPI’s, and reports for:
- Employee workforce (headcount, salary and turnover)
- Contingent workers
- Absence (duration and occurrences)
• For the Chief HR Officer we have:
- Workforce (headcount, salary and turnover)
• For the budget manager we have:
- Workforce budgeting (headcount and costs)
• For the benefits manager we have:
- Open enrollment (number of elections)
Compensation Workbench Think Work Manage

Salary Statistics Reporting

 Think Work Manage

Key Features/Functions in HRMS

NEW FUNCTIONALITY NEW TECHNOLOGY
• Workforce Performance XML Publisher
Management • All EEO reports
• Qtrly Tax Return Worksheet
• iRecruitment Offers • Employee W-2
• HR Checklists • Retro Notifications Report
• And more…
• HR Global Transfers
New User Experience – Key Highlights
• All new salary
• iRecruitment - Completely re-designed
administration Candidate Registration
• Absence Management - Updated
• Enhanced Compensation business flows and entire look-and-feel
Workbench • Salary Administration - Vastly improved
UX for Salary Information, including high-
• Total Compensation interactivity embedded analytics
Statement 1 • Competency Profile - Completely re-
1 Available in FPK_RUP1
designed user experience
Manufacturing Practices for APAC Think Work Manage

Satisfy local requirements to compete in key outsourcing regions

Golden Tax Support for China

Provide compliant VAT calculation, invoicing,
and tax reporting via China-certified “Golden
Asia Pacific is Tax” software

the factory floor Chargeable Subcontracting

for the world Automatically create replenishment orders
and track component allocations & inventory
for sub-contracted manufacturing (e.g. Shikyu)

In 2005, China’s Periodic Average Costing

Support accounting compliance requirements
global trade in territories such as China/Taiwan
surplus more
Customer Acceptance, Deferred Revenue
than tripled and COGS
Recognize and account for COGS and revenues in
the same proportion, based on flexible
contingencies & within the same accounting period
 Think Work Manage
Adv. Procurement for Materials & Services
Achieve Best Cost, Quality & Delivery via Real-Time Supplier Collaboration

Supplier Management Expanded Supplier

Management
and Enablement

Unified Work-Center for

All Procurement
Responsibilities
New Support for Complex
Goods & Services
Buyers Workbench Think Work Manage

The Procurement Professional’s Release

Procurement for Complex Services Think Work Manage

Process – Author Contract Line

PO Line with
information from
Negotiation
 Procurement for Complex Services Think Work Manage

Process – Author Contract Line

Define Scope of
Work

Financing Terms: Retainage Terms:

- Advance Amount - Max. Retainage Amount
- Recoupment Rate - Retainage Rate

Associate
Project, Task,
Expenditure

Attach Scope of
Work as a document
Supplier Scorecard Think Work Manage

View trend data over various

time periods

Each supplier will

only see their data.

Customize dashboard view to add

more reports, KPIs, update KPI
list, remove reports, portlets or
add custom reports, KPIs etc.
 MES for Discrete & Process Manufacturing
Control Demand-Driven Mfg with Integrated Shop Floor Execution

MES for Discrete Mfg ERP MES for Process Mfg

Operator
• Work from dispatch list
• Record transactions, quality
info, work completion, and time
• View work instructions and
component info
• Report production exceptions
Supervisor
• Review & resolve exceptions
• Monitor shop floor progress
Process Engineer
Corp Mgmt • Manage recipes & advanced
process instructions
MES Production Supervisor
• Create & manage batch status
• Log non-conformances
Production Mgmt
Dispensing / Prod Operator
Shop Floor Control • Pre-weigh designated ingredients
• Process batch operations

System Automation & Control

 Deliver Real-Time Shop Floor Visibility to Multiple Layers of Management

 Reduced TCO / Complexity via Integrated Mfg Mgmt & Production Execution
 Global Transportation Management Think Work Manage

Drive down logistics costs and increase on-time delivery by managing

the international movement of goods within a single, scalable system

Optimize Event Mgmt Automate

Modes Execution &
& Routes Payments Collaboration
• Plan across multiple legs, tiers, nodes, • Manage internal and 3rd party fleets
and modes (truck, air, train, ocean) (eg. LSPs) in the same system

• Handle all supplier inbound and • Enable partners to transact and

customer outbound deliveries “self-update” (eg. pick-up request)

• Display results via intuitive, graphical UI • Handle exceptions via automated

event management notifications

Integrated with Shipping, Receiving, Inventory Management, and Purchasing

Streamlined NPI and Product Data Mgmt
Drive Innovation and Improve Product Profitability

Product Introduction
• Enhanced New Product Intro Flow
- Embedded Document Entity
- Enhanced Multi-Org and Multi-Level
Structure Mgmt
- Operational Attribute Change Mgmt

Product Information Mgmt

• Inbound Data Sync and Data Quality
Mgmt (Import Workbench)
• Workflow-Based Change Controls for
Item and Structure Imports
• 360° Transaction View of Product
from EBS and External Data Sources
 Oracle PIM Data Hub Solution Think Work Manage

Role of Import Workbench

Data Quality & Access

Consolidation
Change Control & Search

Other Apps / Systems Output (print

catalogs, data
Engineering sheets, etc.)

XML
ERP

Manufacturing
Import & Syndication &
CRM Synchronization Product Publication
* Data
Online Catalog Repository Data Pools
Customers /
Suppliers UCCnet /
GDSN**

Import
Workbench
 Asset Lifecycle Management Think Work Manage

Adopt a Holistic Approach to Managing Capital Assets

R
C Build / Commission Operate / Retire / e
Plan t
o Acquire Maintain Dispose
n i
c r
e e
p m
t e
Monitor Performance n
t

 Common Asset Repository

 Enhanced Fleet Asset Management for Mobile Assets
 Mobile / Wireless Work Execution
 Enhanced Budgeting and Forecasting
 Industry Specific
- Life Sciences: Support for 21 CFR Part 11
- A&D: Support for Rotable Parts and MEL/CDL*

*Minimum Equipment List, Configuration Deviation List

Asset Lifecycle Management Think Work Manage

Business
Modeling
Dispose Capital
Plan

Decommission
Budget

Manage
Asset Design/
Specify

Maintain Construct/
Procure
Operate
Install

Oracle provides for tracking of every asset throughout it’s lifecycle

WO Operations
Single Screen Work Order
 Mobile Work Order Capability Think Work Manage

Transactions
Problem
InformationReporting
Charge Dashboard
Time
Create Work
Work
Material Request
Queue
Issue/Return
Create Work
Work
Work Order
Query
Completion
Enter Quality
Enter Asset Results
Details
Inspection Results
Enter Meter Readings
Enter Meters Readings
Create Work Order Approvals

Whether remote or not, a

technician has just one
place to go for all work
order information.
 Global Customer Service Think Work Manage

Drive revenue and customer loyalty with superior customer service

• Efficiently resolve issues at the customer’s convenience regardless of

geographic location
• Coordinate the delivery of all global services within a single system
- Self-service & agent-assisted - Outsourced / 3rd party services
- On-site repair - Internal issues (help desk)
- In-house repair & refurbishment - Investigations (case mgmt)
• Increase revenues while decreasing contact, research & execution costs

Case Management Customer Support Field Service

Manage key activities related to Initiate service requests 24x7 Coordinate service delivery
cases / clients / involved parties plus interact with service reps across time zones, schedule
and securely share information online via new screens for outsourced services globally,
across geographies or agencies “internal” & “external” customers utilize digital maps to route reps
Utilize Digital Maps to Route Reps Think Work Manage

Minimize drive time, maximize customer face time

Optimizing street-level
routes enables you to:

• Drive service revenue

by enabling maximum
number of service
visits for each service
representative

• Drive cost reduction by

reducing mileage,
travel time, and cost
Release 12 Enables You To…

Think Globally
Work Globally
Manage Systems Globally

Reduce implementation, integration, and

management costs of global applications
 Dramatically Lower IT Costs Think Work Manage

through System Consolidation

Only Oracle…
• Supports all languages and
localizations in same database
• Scales to very large volumes
via RAC and Grid Computing

Lower Cost Better Automation Better Information

• Consolidate data centers • Standardize, document, • All detail available
• Administer fewer systems and audit processes for drilldown
• For each new flow, • Integrated cross- • Deploy DBI in weeks
leverage existing setups application business vs. quarters or years
and reference data flows for a traditional
warehouse
Secure the Global Enterprise
Address global security pressures with a comprehensive
security portfolio
Risk
Without control of data integrity
and access, business risk
increases
Manageability
Multiple user communities
require management (clerical,
self-service, customers, suppliers)
Cost
User provisioning, de-provisioning
and re-provisioning are often
manual and labor-intensive
Audit & Compliance
Government mandated
accountability is driving new
scrutiny of security
Think Work Manage
• Provide enterprise-wide,
standards-based security
- Single sign-on
- Corporate directory
- Access / identity management
- Identity federation
• Simplify security administration
- Decentralized, delegated user admin
- Automated & self-service provisioning
with approvals
- Extended IT and system admin security
with DB tools (e.g. DB Vault)
• Continuously monitor environment
- Security dashboard / reports
- Best practice & typical violations
Configure, Don’t Customize Think Work Manage

Highly configurable global system lets you tailor the system

without programming

 Accelerate systems  Preserve configurations  Eliminate costly

deployment through upgrades customizations

Flexfields – User definable data key

Folders – User tailorable forms

Workflow – Configurable business process flow

Custom Library – Directory for customer extensions (forms)

OA Framework / Forms Personalization –

Configurable page “look & feel”, navigation, tabs, fields, buttons

XML Publisher – Flexible report / document output

 Comprehensive Integration Repository
Simplify and accelerate systems connectivity
A Catalog of All EBS Integration Points
• Web Services • Business Events
• Public Java & PL/SQL APIs • Batch Interfaces
Think Work Manage
• Enable key integration types
- Business to Business
- Enterprise Application Integration
- Business Process Management
- Business Activity Monitoring
• Support industry-standard
messages
• Support standards-based
XML documents
• Search and view available
interfaces via powerful UI
• Automatically keep in step with
source code via standard patching
 Next Gen. Business Process Mgmt Think Work Manage

Integrate Oracle, 3rd party & legacy applications to extend

process automation
• Quickly integrate
heterogeneous
Oracle PeopleSoft Custom Order applications using an
EBS Financials Application intuitive, graphical UI
• Manage system
• Standard Interfaces performance via web with
BPEL Process Manager • Cross-application maps a user-friendly console

Business Step Step Step Step Step • Reduce connectivity

Process 1 2 3 4 5 headaches with
pre-packaged, standard
interfaces for applications
and legacy systems
Siebel Mainframe HR
Application
New Web
Application
• Built on widely adopted
CRM
industry standard
language (BPEL)
BPEL – Business Process Execution Language
Integration with Core Applications Think Work Manage

Oracle | Retek Integration with BPEL

• Lower cost integration between disparate systems

• Better performance with integrated business flows across applications

Accounts
Merchandising
Inbound Retek Data Payable
• Matched invoices • Daily sales

E-Business Financials
• Credit notes • Cash and deposits
Invoice General
• Debit memos • Inventory
Matching Ledger
• Rebates • Sales data

Accounts
Sales Audit Outbound Financials Data Receivable
• Suppliers • Payment terms
• Partners • GL accounts
• Addresses • Currency rates
Stock Ledger • Freight terms Cash
Management
 Integration Solution: Think Work Manage

Siebel CRM On Demand to Oracle E-Business Suite

CUSTOMER AND PRODUCT
Siebel CRM On Demand
INTEGRATION
Siebel/Oracle Web/Call Center/Sales Force  Initial customer data load from Oracle EBS to
Oracle
Siebel CRM On Demand
Identify Two way synch
Oracle <> Siebel • Integrate customer creation flow from CRM
Customer
Browse & Search Account On Demand to Oracle EBS
Products/Services Mgmt • EBS Customer Data Quality Management
Product Opportunity Customer
(DQM) tools available within CRM On
Demand
One way synch
Oracle > Siebel
Quotes • Support bi-directional synch of customer and
Oppty Info. Orders
Install Base
contact
Quote Status
Quote Value Service Requests • Product Master maintained in Oracle EBS
Invoices and synched to Siebel CRM On Demand
OPPORTUNITY TO QUOTE
Quoting Install Base
• Convert CRM On Demand opportunity to
Oracle EBS quote
Installed Products
 Customer and product context are passed
from CRM On Demand opportunity to Oracle
Order EBS quote
Management  Quote status presented back in CRM On
Tele, Field Demand
Service
Billing 360 DEGREE CUSTOMER VIEW
 Quotes, orders, install base, service requests
AR from Oracle EBS are presented within CRM
On Demand
Apps Management Pack for EBS Think Work Manage

Consolidate and simplify systems management

• Manage entire systems

infrastructure (apps, middleware,
DB, H/W) from a single console
• Provide visibility across dev, test,
and production systems
• Proactively monitor KPIs and
events with alert notifications
• Drive root cause analysis with
graphical topology views and
config / patch level comparisons
• Accelerate EBS provisioning with
automated system cloning
• Open integration with 3rd party
products and mgmt frameworks
 Why Upgrade? Think Work Manage

All Customers Benefit

Straight Talk from Customers and Partners

“Banks, taxes, payments, and accounting – Multi-National

everything that becomes centralized will bring
Emerson tremendous efficiencies.” • Manage complexity at
-- Greg Harre, Controller for Emerson Tool Company
lower cost
“Oracle continues to invest in a better user • Comply with international
experience in E-Business Suite Financials Release regulations and standards
12—from centralized accounting, tax and supplier • Reduce upgrade risk
maintenance to a new user interface.”
-- Sean Malinski, Accenture Partner, Global Business Solutions -
Oracle Practice Domestic

“We have 60 Sets of Books and see tremendous • Lower TCO

efficiencies with running processes across these
SOBs using Ledger Sets.” • Improve user experience
-- Keith Dunkin, Finance Manager - Systems & Support, Alcoa • Reduce upgrade risk
Why Upgrade? Think Work Manage

Easier Maintenance
E-Business Suite Patching: Minimize system downtime
• Ensure patch compatibility with
customer’s installation and
automatically alert for incompatibility

• Leverage faster programs to analyze

patch prerequisites

• Generate custom “read me”

instructions based on customer-
specific setup and configuration

• Automatically consolidate “read me”

instructions for multiple patches and
eliminate redundant steps

• Automatically detect patches that

have already been downloaded
(i.e. maintain download history)
Why Upgrade? Think Work Manage

Most Comprehensive Solution

The Global Business Release

Includes Over 2,350 New Capabilities

• 50% Industry Specific Capabilities
• 50% Cross-Industry Capabilities
– Sales & Marketing – Planning
– Finance – Procurement
– Human Resources – Manufacturing
– Projects – Logistics
– Contracts – Service
– Order Management – Maintenance
– Configurator – Product Lifecycle Mgmt

Includes 11 New Modules/Products

EBS Release 12
Feedback
 From a Global Customer
Feedback from Release 12
<Insert Picture Here>
Training, October 2006

“The ability to access multiple operating units with a single

responsibility can simplify SOX compliance monitoring.”
-- Pam Bateman, Business Solutions Manager for Finance

“Banks, taxes, payments, and accounting – everything that

becomes centralized will bring Emerson tremendous efficiencies.”
-- Greg Harre, Controller, Tool Company
 From a Leading Analyst
Executive Brief:
<Insert Picture Here> Oracle E-Business Suite R12
October 2006

“In our opinion Oracle's EBS 12 is a significant

step forward in the integrated suite approach to
enterprise applications. The Suite is functionally
rich and serves the global enterprise well. As a
tightly integrated suite of products, businesses
will realize significant gains from the
interoperability of the suite environment.”
 <Insert Picture Here> A. Mitchell
IBM Global Business Services
Americas Oracle Practice Lead

“Release 12 features will help solve our clients’

biggest business process and industry-specific
challenges and we look forward to partnering
with Oracle and our joint clients.”
<Insert Picture Here> Sean Malinski
Accenture Partner, Global
Business Solutions - Oracle
Practice

“Many clients are evaluating whether to upgrade

from Oracle E-Business Suite 11i to Release 12
or wait for the larger Fusion release. There are
significant application and architecture changes
in Release 12. Upgrading now will help build the
foundation to prepare for Fusion—maximizing
business value while mitigating risk.”
 R12 is the Global
Business Release
 Think Globally to make the right decisions

 Work Globally to be more productive

 Manage Systems Globally to lower cost and

increase performance

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