VERBAL AND

NON-VERBAL
COMMUNICATION
TARGET OUTCOMES:

• IDENTIFY THE VERBAL AND NON-VERBAL CUES

TO COMMUNICATE EFFECTIVELY;
• ANALYZE SIMILARITIES AND DIFFERENCES IN
THE COMMUNICATION BEHAVIORS OF
DIFFERENT CULTURES; AND
• PERFORM A ROLE PLAY WITH VERBAL AND
NON-VERBAL CUES.
 TURN UP YOUR KNOWLEDGE:

Think about the statement “You cannot

not communicate”. Do you agree or
disagree?
Tell you opinion to the class.
 Every action that you do is based on certain
meaning that you really want to express, and that
expression of your ideas is the message.The
message may be either verbal (spoken or
written) or non-verbal ( body language,physical
appearance,or vocal tone)
VERBAL AND NON-VERBAL
COMMUNICATION
 Verbal
Communication

Verbal communication refers to the use of sounds and

language to relay a message. It serves as a vehicle for
expressing desires, ideas and concepts and is vital to
the processes of learning and teaching. In combination
with nonverbal forms of communication, verbal
communication acts as the primary tool for expression
between two or more people.
 Non- Verbal
Communication

Behavior and elements of speech aside from the words themselves

that transmit meaning.
Non-verbal communication includes pitch, speed, tone and
volume of voice, gestures and facial expressions,
body posture, stance, and proximity to the listener, eye movements
and contact, anddress and appearance.
 TYPES OF VERBAL COMMUNICATION
1. INTRAPERSONALCOMMUNICATION
• This form of communication is extremely private and
restricted to ourselves. It includes the silent conversations
we have with ourselves, wherein we juggle roles between
the sender and receiver who are processing our thoughts
and actions. This process of communication when
analyzed can either be conveyed verbally to someone or
stay confined as thoughts.
 TYPES OF VERBAL COMMUNICATION
2. INTERPERSONAL COMMUNICATION
•This form of communication takes place
between two individuals and is thus a one-on-
one conversation. Here, the two individuals
involved will swap their roles of sender and
receiver in order to communicate in a clearer
manner.
 TYPES OF VERBAL COMMUNICATION
3. SMALL GROUP COMMUNICATION
• This type of communication can take place only when there are
more than two people involved. Here the number of people will
be small enough to allow each participant to interact and converse
with the rest. Press conferences, board meetings, and team
meetings are examples of group communication. Unless a specific
issue is being discussed, small group discussions can become
chaotic and difficult to interpret by everybody. This lag in
understanding information completely can result in
miscommunication
 TYPES OF VERBAL COMMUNICATION
4. PUBLIC COMMUNICATION
This type of communication takes place when
one individual addresses a large gathering of
people. Election campaigns and public speeches
are example of this type of communication. In
such cases, there is usually a single sender of
information and several receivers who are being
addressed.
TYPES OF NON-
verbal
communication
1. Space and Distance
We recognize the basic need
for personal space, but the
normative expectations for
space vary greatly by culture.
2. TIME
Do you know what time it is? How
aware you are of time varies by
culture and normative expectations of
adherence (or ignorance) of time.
Some people, and the communities
and cultures they represent, are very
time-oriented.
3. GESTURES

The meaning of gestures can be

different across cultures and regions,
so it’s important to be careful to
avoid misinterpretation.
4. BODY MOVEMENTS

Body movements can

complement the verbal
message by reinforcing
the main idea.
 5. TOUCH
Haptic communication is a branch of
nonverbal communication that refers to
the ways in which people and
animals communicate and interact via the
sense of touch. The sense
of touch allows one to experience different
sensations such as: pleasure, pain, heat,
or cold.
 6. PARALANGUAGE
Paralanguage involves verbal and
nonverbal aspects of speech that
influence meaning, including tone,
intensity, pausing, and even
silence.
 7. FACIAL EXPRESSIONS

The human face is extremely

expressive, able to express
countless emotions without
saying a word.
 8. ENVIRONMENT
Environment involves the physical and
psychological aspects of the
communication context. More than the
tables and chairs in an office,
environment is an important part of
the dynamic communication process.
RECAP:

•WHAT ARE THE FOUR TYPES OF

VERBAL COMMUNICATION?
•WHAT ARE THE 8 TYPES OF
NON-VERBAL
COMMUNICATION?
GRADED ROLE PLAY
 RUBRIC FOR THE ROLE PLAY PRESENTATION
CRITERIA 4 EXCELLENT 3 PROFICIENT 2 ADEQUATE 1 LIMITED
PARTICIPATION IN
PREPARATION AND
PRESENTATION
PRESENTATION OF
CHARACTER
ACHEIVEMENT OF
PURPOSE
USE OF NON-
VERBAL
CUES(INVOICE,
GESTURES, EYE
CONTACT, PROPS,
COSTUMES)
IMAGINATION AND
CREATIVITY
 SCENARIO 1:
Your best friend has body odor, but she doesn’t
know about it. Many of your common friends have been
talking about it behind her back and have started
avoiding her.
Your best friend is clueless about all these things. You
as her best friend and as someone close to her, you
decided that you will tell her the problem.
How will you use words and non-verbal messages to
communicate your messages to your best friend?
 SCENARIO 2:
You accompanied your mother to obtain the final
diagnosis about her disease. The doctor said that she
has a cancer, and she is terminally ill. She only has
approximately 6 months to live.
Your mother told you not to tell the whole truth to your
dad and to your siblings. She wants you to tell them
that she has a cancer, but she is not terminally ill.
What will you do? What will you tell your father and
your siblings.
 SCENARIO 3:
You have a girlfriend for 6 years. Lately, you felt that your
feelings for her have changed. You do not love her as much as
you did before.
You actually proven that you have fallen out of love for her
because you are very attracted and endeared to a girl whom
you just met lately.
You are sure that your feelings for this girl is so much more
than your feelings for your girlfriend. To be fair to her, you
decided that you will break up with her.
How will you use words and non-verbal messages to
communicate your message with your girlfriend?
THANK YOU!

MA’AM JENNELLE MARIE C. RAZO

 GROUP ACTIVITY
GROUP 1- TELEPHONE
CONVERSATION
GROUP 2- FORMAL SPEECH
GROUP 3 – TALK SHOW
GROUP 4- PANNEL DISCUSSION
GROUP 5- INTERVIEW