Quality control

• Quality begins with education and ends with education

• The first step in quality is to know the requirements of the
customer
• The ideal state of quality control is when inspection is no longer
necessary.
The construction industry is based on following construction
procedures and specifications. The testing and certifications of
materials used as well as theworkmanship are the bases of quality
work. To be successful in the construction Industry it is imperative
that a construction company has a reputation for quality
Workmanship as well as completing project on the project time
frame or exceeding project work schedule while maintaining quality
control. This meansquality control will always be necessary in
construction.
 Pointers
• Quality
• The degree to which the project and its components
meet the objectives, standards, and intended purpose;
determined by measuring conformity of the project to
the plans, specifications, and applicable standards.
• Following correct construction procedures and
specifications is the base of Quality in construction
industry.
• The testing and certifications of materials used as well
as the workmanship are the bases of quality work.
• Quality begins with education and ends with education
• Remove the root causes, not the symptoms.
When testing or inspections expose a quality or
workmanship issue procedures will be made to
address the problem. A meeting will be held with
everyone involved with the work. A plan will be
developed to repair the work and how to address
future problems that may arise from a similar
incident
• Quality Control is the responsibility of all the
workers and all divisions
• G.Y.M. Quality Manual
• G.Y.M. Construction Page 11
• v
•
• Data without dispersion information are false data.Data is an extremely useful and reliable piece of
information. This informationcan be stored and gone back to several time when needed. Data needs to
be backed up to make it a reliable source. Without knowing where the data camefrom or what its purpose
it, the information is considered false and has no use.The collection of data needs to be accurate or many
problems may occur financially, or may affect the quality of products of services.
• The Five S’s
• In addition to Ishikawa’s 11 points, we will also be using the five S’s. Following the five S’s willkeep are
jobsites, office space, as well as are shop, clean, safe, and efficient. The five S’s we willuse are:
• •
• Seiri: Organizing by getting rid of the unnecessary.
• •
• Seiton: Neatness that is achieved by straightening work areas.
• •
• Seiso: Cleaning to eliminate dirtiness that may hide or obscure problems.
• •
• Seiketsu: Standardizing locations for tools, equipment and other materials.
• •
• Shetsuke: Discipline in maintaining the prior four S’
 The Three Spheres of Quality
1. Quality Control (QC)
• The continuous review, certification, inspection, and testing of project
components, including persons, systems, materials, documents, techniques, and
workmanship to determine whether or not such components conform to the
plans, specifications, and applicable standards.

2. Quality Assurance (QA)

• The application of planned and systematic methods to verify that quality
control procedures are being effectively implemented. This view of quality states
that quality control is reactive rather than proactive by detecting quality problems
after they occur.
3. Quality Management
• The process of planning, organization, implementation, monitoring and
documenting of a system of policies and procedures that coordinate and direct
relevant project resources and activities in a manner that will achieve quality