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ASQ Illiana
February 15, 2011
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© EAGLE Registrations Inc. 2011 CONFIDENTIAL
INTRODUCTION
Jack Hamilton
EAGLE Registrations Inc.
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© EAGLE Registrations Inc. 2011 CONFIDENTIAL
Top 12 Issues from Auditor Insight
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© EAGLE Registrations Inc. 2011 CONFIDENTIAL
ISSUE 1
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© EAGLE Registrations Inc. 2011 CONFIDENTIAL
PROCESS AUDITING
Sequence and
linkage to other Input Process Output Sequence and
processes 8 linkage to other
7 1 2 processes 8
How ?
How many ?
(instructions,
(performance
procedures,
indicators) 6
methods) 5
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© EAGLE Registrations Inc. 2011 CONFIDENTIAL
EXAMPLE PROCESS MAP
Information,
Decisions, 4.1
5 All
Actions 6 All
7.2
8.2.1
Marketing/ Management/
7.1
8.1
Sales/Quote Improvement
8.4
8.5.1
Customer Customer PO
Requirements
Process
Information &
Improvements
8.2.2
7.3 7.2 Internal Audit & 8.5.2
Product Design Contract Review 8.5.3
7.5.1
7.5.3
CA/PA
7.4
(7.5.2) 7.5.4
7.5.3 7.5.5
8.3
Purchasing 8.3
Requirements Customer
Requirements
Packaging/ Documents
Purchasing Document and 4.2
4.3
Shipping Record Control
Products
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© EAGLE Registrations Inc. 2011 CONFIDENTIAL
ISSUE 5
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© EAGLE Registrations Inc. 2011 CONFIDENTIAL
ISSUE 6
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© EAGLE Registrations Inc. 2011 CONFIDENTIAL
ISSUE 7
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© EAGLE Registrations Inc. 2011 CONFIDENTIAL
ISSUE 9
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© EAGLE Registrations Inc. 2011 CONFIDENTIAL
ISSUE 12
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© EAGLE Registrations Inc. 2011 CONFIDENTIAL
ISSUE 1
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© EAGLE Registrations Inc. 2011 CONFIDENTIAL
CONTACT INFORMATION
visit www.eagleregistrations.com
e-mail jack.hamilton@eagleregistrations.com
Thank you!
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© EAGLE Registrations Inc. 2011 CONFIDENTIAL