QUALITY MANAGEMENT PLAN

Version Number: 1.3

Version Date: May 10, 2016
1. Ammar Bin Saleem 1584103

2. Atta Ur Rehman 1584109

3. Haris Paracha 1584125

4. Daniyal Nizami 1584111

 5x Surveillance Aircrafts to GOP
◦ Delivery Time – 10 Months
◦ Video & Sound Transmission in 25 sq. km
range
◦ 9 hrs flying time
◦ 1000 ft Max flying height

 System Integration and Security tests.

 Delivery of products on turn-key

basis within 6 months of complete
system integration.
Name Role Responsibility
Ammar Bin Saleem Project Manager Quality mentoring &
coaching

Daniyal Nizami Quality Manager Quality Planning / Audits

Atta Ur Rehman Team Lead Quality audits

Haris Paracha Project Engineer QA / QC

 Meet agreed standards and
requirements
◦ Processes, tools & techniques

 Processes Efficient Performance &

Documentation
◦ quality policies, procedures, criteria for
and areas of application and roles,
responsibilities and authorities.

 Avoid exposure to Cost of non-

conformance.
◦ Ensure zero exposure to liabilities/bad
reputation due to non-conformance.
 Areas to be addressed

 Processes & Procedures

 Quality Management Tools

 Quality Metrics

 Project Quality Definition

Tool Description

Check List Check list comprising of all necessary components (supplied by the vendor)
shall be used to ensure all the components are provided as per specifications
and are in working order.

Cause & Cause and Effect Diagram shall be used to identify problems. It is important
Effect that all components are checked separately before assembling to save time.
Diagrams
Scatter During Test Phase of the aircrafts, all the data shall be plotted on scatter plots
Plots and engineers shall ensure that results are in line with the desired objectives of
each test. In case there is any problem, use the most suitable tool from this
table to identify and correct the problem.

Histogram Histograms shall be used to plot the data during flights to observe the
Charts performance overtime (specially for the battery & Communication)

Control All the data related to communication (audio & video) must be plotted in control
Charts chart with acceptable lower and upper noise reading (LCL & UCL).
All the data related to supply of current / battery output shall be plotted in
control chart with acceptable lower and upper voltage & Current readings (LCL &
UCL).
USL & LSL shall be used to raise alarm. USL shall be 5% lower than UCL; LSL shall
be 5% higher than LCL.
 Description- Project Acceptable limit Industry Benchmark

Acceptable Defected
2 Parts 3 parts
Parts per 100 parts

Acceptable Signal-to-
35 dB 30 DB
Noise Ratio (SNR)

Acceptable battery life

9 hrs 9 hrs
with 100% load

Delivery of
90 Days 90 Days
components

Failure rate ZERO out of 5 aircrafts 1 out of 100 aircrafts

Coverage Area 25 sq. km 25 sq. km

Max Flying Height 1000 ft 1000 ft

Delivery of
surveillance aircraft to 10 months 10 months
customer
 Check points / Gates of quality

1.
Supply of
Components
by Vendors

2.
5.
Assembling
Customer
Process
Test phase

QA / QC

4. 3.
Handover to Post
customer Assembling
Phase
 Factory Acceptance Test

 Assembling Procedure / Manuals

 Performance Tests
◦ Plot the Performances using QM tools as
per QMP.
◦ Rectify and correct the problems
◦ Test run for customer satisfaction
◦ Assist and rectify customer issues (with
in the project scope)
◦ Perform Audit at each step to ensure all
the processes are being followed.
 Analyze Project Quality
◦ Gauge and analyze –
Documentation.
◦ Short term / Long Term solutions.

 Improve Project Quality

◦ Quality is of utmost importance.
◦ Improvement during the course of
project through proper change
control.
Audits – by Quality Manager

Project Stage Frequency

Supply of Components by
1
Vendors

Assembling Process 2

Post Assembling Phase 2

Handover to customer 1

Customer Test phase 2

 Objectives of Quality Control
◦ Reducing defects
◦ Reduction in wastage, scrap.
◦ Save time
◦ Decrease maintenance cost
◦ Customer Satisfaction
◦ Increase productivity and overall
efficiency.
◦ Avoid Cost of Non-Conformance /
Liabilities / Reputation damage.
 Quality Control Methodology
◦ Deliverables shall be checked at
every gate.
◦ Spot Checks / Sample data check –
20% of priority data
◦ FAT - guidelines
◦ Control Chart Analysis - Guidlines
◦ Testing Process
◦ Investigate & Rectify – QM tools
(QMP)
 Quality Control Frequency:
◦ As per Project Stages & Quality
Control guideline.
◦ Daily Reporting & Review
◦ Weekly Quality Meeting