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8 STEP
(STudent Empowerment Program)
of Highly Effective College Students
1
Challenges
2
How to Get the Most from this Program
Learn it
Live it
Give it
3
The Four Concepts
4
Principles
Principles are
natural laws or
fundamental truths.
5
Knowledge, Skill, Desire
6
Paradigm
7
See-Do-Get
See
Do
Get
8
Maturity Continuum ®
®
Sharpen the Saw
7
INTERDEPENDENCE
Seek First to Understand,
® Synergize
®
9
STEP 1
STEP 1
Be Proactive
®
10
STEP 1: See-Do-Get
I am responsible for my choices.
See
Do
I am I choose
in control. to act,
Get not react.
11
Key Questions
12
Stimulus-Response
13
REACTIVITY (Stimulus-Response)
14
What happens to a bottle of soda
when you shake it up?
It EXPLODES!
Discussion
Starter:
© 2002
2004 Franklin
FranklinCovey
Covey Co.
17
When you are
PROACTIVE,
you make a choice about
how you react to the
things that happen in
your life. You act like a
water bottle. You might
get shaken up or mad,
but you stay calm and
don’t explode!
Discussion
Starter:
Is it hard to stay calm
(like a water bottle) even when
things don’t go your way?
Why or why not?
What steps could you take to be
more PROACTIVE and calm
when things aren’t going well?
Proactive People
© 2004 FranklinCovey
20
Where do you fall?
Very Very
Reactive Proactive
Things you
can’t control
Things you
Focus on things you can can control or
change or influence change
26
Expanding Your Influence
27
Circle of Influence
Things you
Things you
CAN’T control
CAN control
or change:
or change:
•Other people
(teacher,room •Your attitude
mate,friend,dorm •Your mood
manager,parent)
•Your reaction to
•The weather good and bad
•Things you did things that happen
wrong in the past •How you treat
•How other people other people
treat you
•Homework
Can you think of other
examples from your life?
Be Proactive
• Change how you handle things.
• Make a choice to be positive
• Focus on those things that YOU can
change.
• Make a positive difference in your
family, your class, your school and the
world!
APPLICATION
Reflect on STEP 1
What insights did you gain from this STEP?
Apply STEP 1
Next time you receive a grade that you think is
unfair, don’t get upset or blow it off. Make an
appointment with your instructor to discuss it
and see what you can learn.
Identify something in your CIRCLE OF CONCERN
that you are always worrying about. Decide now
to let go.
30
STEP 2
STEP 2
Begin With the
End in Mind®
31
STEP 2: See-Do-Get
I visualize results.
See
Do
I live I have
according a mission
to my statement
Get
mission. that documents
my purpose in life.
32
Key Questions
33
•I plan ahead and set goals.
•I do things that have meaning and
make a difference.
•I am an important part of my
classroom.
•I look for ways to be a good citizen.
Discover Yourself!
What are three of my dreams?
What kind of career would I like to have?
What kind of skills do I need to achieve my dreams and
have the career I desire?
What kind of education or educational experiences do I
need to have to achieve my dreams and have the career I
desire?
What are my greatest interests?
What do I hope to achieve in 5-10 years?
What are all of the intangible things I value? (for
example, strong relationships, success, good health,
honesty, etc.)?
What are the five intangible things I value most?
35
Mission Statements
36
Mission Statement, Part 1:
Write your name in a circle. Out from the circle, write words
that describe you.
artistic athletic
Ben
kind
reader
Mission Statement, Part 2:
Now think about what kind of person you WANT to be.
Make a list.
I want to be a:
1.Hard worker
2.Good student
3.Kind person
4.Talented artist
Mission Statement, Part 3:
Use the two lists to write a mission statement. This is a
sentence or paragraph about the person you want to be. Here
are some example:
My mission is to:
•Laugh a lot
•Learn as much I can
•Work hard at home, school and in my
sports
•Be kind to others
•Take good care of myself.
•To get better at my art.
Journal Entry or
Discussion
Starter:
How does saying “no”
sometimes help you with
“beginning with the end in
mind”? What things do
you have to say no to?
How good are you at
beginning with the end in
mind?
I always
I only
keep the
think
end in
about
mind.
today.
Why did you rate
yourself this way?
APPLICATION
Reflect on STEP 2
What insights did you gain from this STEP?
Apply STEP 2
Go to your college guidance counselor and
discuss career opportunities
Take an aptitude test to help you evaluate your
interest and abilities
Determine the 3 most important skills you need
to be successful in college and in your future
profession. Work one of them this week/month
42
STEP 3
STEP 3
Put First Things First
®
43
STEP 3: See-Do-Get
I focus on what’s
See important.
Do
I achieve I plan
my goals. my time
Get according to
my priorities.
44
Key Questions
45
Life Management Quadrants
46
Saying Yes and No
Yes
No
47
Goal Definition
48
Keys to Achieving Your Goals
50
Planning Your Tasks/Planning Process
51
Going for
Your Goals
Memorize my
multiplication
facts.
Practice in
the bus on
Have the way to
somebody school.
quiz me daily.
Where do you fall?
I always I never to
put first set goals or
things put first
first! things first.
How could you be
better at putting
first things first?
APPLICATION
Reflect on STEP 3
What insights did you gain from this STEP?
Apply STEP 3
Identify an important test or assignment that is
due in a week. Work on it in advance.
Spend more time in Quadrant II by identifying &
eliminating your biggest time-wasters
58
Reteach/Review
Person 1
Review one key point from Foundational
Principles
Person 2
Review STEP 1
Person 3
Review STEP 2
Person 4
Review STEP 3
59
Public Victory ®
Public
Victory
60
STEP 4
STEP 4
Think
ThinkWin-Win
®
Win-Win ®
61
STEP 4: See-Do-Get
I get better results by cooperating
See rather than
competing.
Do
I have I persist
more in looking
trusting Get for win-win
relationships. outcomes.
62
Is this picture a Discussion
good one for Starter:
Think Win-Win?
Why or why not?
If so, defend your
answer. If not,
design a better
one and explain
your thinking.
Key Questions
64
Four Paradigms
Win-Lose
Lose-Win
Lose-Lose
Win-Win
65
Think Win-Win Road Blocks
•I’ll step on you to get ahead.
•I am a loser. I can’t do anything.
•At least I am better than her/him.
•I’ll let someone else win again.
Have you ever Discussion
“stepped on” Starter:
somebody else
to win? Have you
pushed someone
aside so you
could get
something good?
How does this
feel? Give an
example.
Human
Doormat:
Do you always let other people
win? Do you not raise your hand
to answer a question because you
know somebody will answer? Do
you let people jump in front of
you? Do you let people treat you
poorly? (If so, you are not
practicing Think Win-Win.)
Describe a time when
you let people “step on
you” to win.
ROLE PLAY:
You are having lunch with some friends at the market. It
was so crowded and the service is slow. You are feeling
pressed for time because you have a class that starts in 20
minutes. The server boy brought everyone’s orders 15
minutes ago, and they are almost finished eating. You
asked the server boy to change your sandwich to
accommodate your vegetarian diet. When he finally
delivers it, no modifications have been made.
1. High courage, Low consideration
2. Low courage, High consideration
3. Low courage, Low consideration
4. High courage, High Consideration
Relationship Bank Account
Deposits are actions that build trust Withdrawals are actions that weaken trust
ACTIVITY: DEPOSITS & WITHDRAWALS
1. Identify Deposits & Withdrawals (Mark D to the Deposits and W for the Withdrawals)
1.___Calling my mother on her birthday
2.___Cancelling a date at a last minute
3.___Taking a credit for the group paper
4.___Helping a classmate/roommate with his/her studies
5.___Letting my roommate use my laptop
6.___Showing up on time for a work/task/event/class
7.___Talking about a roommate/someone behind his/her back
8.___Sharing a secret my significant ither told me in confidence
9.___Telling my friends beforehand that I will be late to the party
10.__Telling my boss the day before about my vacation
11.__Listening to my friend talk about his/her problem
12.__Not apologizing to my sister/brother/family member/parent/friend
2. Improve Relationship Bank Account:
Identify a relationship you would like to improve.
Write down a deposit you will make in that person’s relationship bank account this week.
Then write down one withdrawal you will avoid. 70
Where do you fall?
Reflect on STEP 4
What insights did you gain from this STEP?
Apply STEP 4
Identify a relationship you would like to improve.
Write down a deposit you will make in that
person’s relationship bank account this week.Then
write down one withdrawal you will avoid.
Without caring whether you win or lose, play a
card, board or computer game with others just
for the fun of it.
72
STEP 5
STEP 5
Seek First to Understand,
Then to Be Understood ®
73
STEP 5: See-Do-Get
If I listen to understand, I’ll
See be understood.
Do
I use
Empathic
I gain Listening ®
75
Common Barriers to Listening
76
Listening Road Blocks
Spacing Out: Pretend Listening:
Your mind wanders when others You don’t really pay attention to
talk. the other person, but you
pretend to. You say “yeah,”,
“uh-huh,” and “cool.”
How you
say words/ Nonverbals/
sounds you body language
make
78
We all have times when
we are poor listeners.
Which “Listening Road
Discussion Block” do you most
Starter: often use? Explain why
this happens.
I’m All Ears
Everybody wants to be listened to. When people feel like you listen, they are
more likely to like you. So, be a good listener, and you’ll have lots of friends.
What are some ways that you Who is a good listener? Create
can show people that you ARE a list of people that you know
listening? that listen well.
Levels of Listening
81
Steps to Empathic Listening
82
Mirroring Technique
Reflect on STEP 5
What insights did you gain from this STEP?
Apply STEP 5
See how long you can keep eye contact with
someone while they are talking to you.
Which of the following poor listening styles do you
have the biggest problem with: ignoring,
pretending, selective? Try to go 1 day without
listening poorly.
87
STEP 6
STEP 6
Synergize
®
88
STEP 6: See-Do-Get
I value differences in others.
See
Do
I achieve
better I seek
results. the Third
Get Alternative.
89
Key Questions
90
What does this quote
mean? Is it true? Is it
a good thing or a bad
thing?
“Everyone is in love
with his own ideas.”
~Carl Gustav Discussion
Starter:
Journal Entry
or “I have never in my
Discussion life learned anything
Starter:
from any man who
agreed with me.”
~Dudley Field Malone
93
Synergy
94
Synergy Model
95
People Who Value Differences
Act as role models.
Act with courage and consideration.
Do not prejudge others.
Discuss conflicts privately with the person or
persons involved.
Are direct and honest.
Desire success for others.
Have a strong self-image.
Enjoy the rewards of hard work.
Make sure their words and actions show respect
for all team members.
Listen to understand.
96
Getting to Synergy Action Plan ®
Their Way
(Seek first to understand the ideas of others.)
My Way
(Seek to be understood by sharing your ideas.)
Brainstorm
(Create new options and ideas.)
High Way
(Find the best solution.)
97
How does everyone
being different make
things harder?
How can you
overcome these
challenges? Would
it be easier if
everyone had the
same personality,
looks, talents and
interests?
Celebrate Differences:
Pair up with someone you don’t usually work/play with.
Come up with at least five differences and five things you have
in common.
Ways Differences:
Differences: You Are
Student 2 Student 1
Alike
Where do you fall?
Reflect on STEP 6
What insights did you gain from this STEP?
Apply STEP 6
When you meet a classmate/neighbor with a
disability or impairment, don’t feel sorry for that
person or avoid him or her because you don’t
know what to say. Instead, go out of your way to
get acquainted.
The next time you have disagreement with someone, try
to find the Third Alternative by having win-win attitude,
seek first to understand & synergize
101
STEP 7
STEP 7
Sharpen the
Sharpen the Saw
Saw
®
®
102
STEP 7: See-Do-Get
I continually improve as I take time
See for myself.
Do
I am I set
recharged. and achieve
Get goals and plan
time for myself.
103
Key Questions
104
Invest in Yourself!
105
Four Dimensions
Body Mind
Heart Soul
106
Body: Brain:
Exercise, Be Healthy, Sleep, Relax Learn, Read, Write
Soul: Heart:
Journal, Think, Pray Serve, Laugh, Be a Friend
Discussion
Starter:
A man has been working
hard to saw through a
tree for over three hours.
He still hasn’t cut through
the tree trunk. What
might be wrong with the
man’s saw? What should
he do?
I take care of my body by eating right,
exercising, and getting sleep. I spend
time with family and friends. I learn in
lots of ways and lots of places.
Discussion
Starter:
My saw My saw is
is very very dull!
sharp!
Reflect on STEP 7
What insights did you gain from this STEP?
Apply STEP 7
Start an exercise program today. Do it faithfully
for 30 days. Choose something you really enjoy.
Take time each day to meditate, reflect on your
life or have a journal. Do what works for you. Or
have a quiet time upon waking up and before
going to sleep.
118
FORGET ME NOT!
119
FORGET ME NOT!
121