A study on recruitment and selection process of

employees in healthcare industry with special

references to ILS Hospital Agartala

Submitted by Trishna Das

ID :- 18IUT0180002
 CONTENTS

• Introduction
• Organization Profile
• Objectives
• Data Analysis & Interpretation
• Findings & conclusion
 Introduction

• This study identifies various sources of recruitment and selection

processes in the Indian healthcare industry.

• The recruitment and selection process are the platforms for success
in any organization.

• Therefore, recruitment process in an organization must be effective

to attract the best talent.

• Recruitment is the process of searching the candidate for

employment and stimulating them to apply for jobs in the
organizations. It is a linking activity that brings together those
offering jobs and those seeking jobs.
 Sources of recruitment and selection

INTERNAL SOURCES
• Promotion and advertisements
• Retried employees
• Transfers
• Employee recommendations
• E-recruitments
EXTERNAL SOURCES
• Press advertisements
• Campus recruitments through placement agencies/consultants
 Organization profile

• GPT Healthcare Private Limited, the healthcare division of GPT

Group, owns and operates state-of-the-art multispecialty hospitals
under the name "ILS Hospitals".

• ILS (Institute of laparoscopic surgery) is multispecialty hospital.

which is land mark tertiary care health destinations.ILS Hospitals
have presented the citizens of Tripura with a state of the art, 200
bedded multi specialty hospital Inaugurated by the Honourable
Chief Minister of Tripura in 2nd October 2011.
 Objectives

• To study the different sources of recruitment process in selected

private hospitals.

• To study the recruitment and selection procedure in private

hospitals.
 DATA ANALYSIS:

• Methods of recruitment employees used for their recruitment.

17%

50% employee referrals

33 % recruitment consultant
50%
17 % professional bodies
33%

Interpretation

50% of the employee applied for employee referrals,33 % of the employee applied for
recruitment consultant and 17% of the employee applied for professional bodies.
 Time taken by the organization for each application of employees

11%
17%

50 % 5 to 10 days
22% 22% 11 to 15 days
11 % more than 15 days
17 % less than 5 days

50%

Interpretation:
50% of the application took 5 to 10 days,22 % of the applications took 11
to 15 days,11 % of the applications took more than 15 days and 17% of the
application took less than 5 days.
Years of working of the employees in the organization itself

17%

50 % working 10 to 15 years
50% 33% working for 5 to 10 years
17 % working for 0 to 5 years

33%

Interpretation
50 % of the employees are working for 10 to 15 year, 33 % of the
employees working for 5 to 10 years and 17 % of the employees are
working for 0 to 5 years.
Rate the effectiveness of the interviewing process and selection instruments

13%

50%

50 % adequate
37%
37% rate for excellent
13% rate for poor

Interpretation
50 % of the employee said the process of recruitment is adequate,
37 % of the employee rate for excellent and 13 % of the employee
said that the recruitment process is poor.
 Rate the available opportunities to which employee satisfied for

improving their skill .

10%
20%

10 % are highly satisfied

30 % are only satisfied
30% 40 % are neutral
20 % are dissatisfied

40%

Interpretation

10 % of the employees are satisfied with the available opportunities, 30 %

of the employees are satisfied, 40 % of the employee chooses neutral and
20 % of the employees are dissatisfied.
 The position according to experience

10%

30%

30 % are agree
20 % are strongly agree
40% are neutral

40% 10 % are disagree

20%

Interpretation
30 % of the employees are agree with the concept of position which
related to previous experience, 20 % of the employee are strongly
agree with position according to experiences, 40 % are neutral and
10 % of the employees ar4e disagree with the decision.
 FINDING OF THE STUDY

• According to the survey it is found that the maximum no of

staffs are female and the 50 % of the employees having 10 to
15 years of experience.

• They have rated their effectiveness of the interviewing process

and other selection instruments where 15 respondents said the
process of recruitment is adequate and 4 respondents said the
process of recruitment is poor and 11 respondents said the
process is excellent.

• All the technological changes and demands continue to have a

big impact on the healthcare industry.
 Limitation
• The healthcare is a very bust industry so that it is hard to
manage the employees during the survey. Its very difficult to
catch them because the hospital is a tertiary healthcare.
• They provided the enough information and its difficult to
collect the information from MIS, they provided the general
information.
• Less respondents has been chosen because its a hospital and
covered with patients and the employees are used to be busy
most of the time.
 Conclusion
• The basic purpose of the selection process is to choose right
type of candidates to man various positions in the
organization. In order to achieve this purpose, a well organized
selection procedure involves many steps, unsuitable candidate
are rejected.
• Both recruitment and selection are the two type phases of the
employment process. The organization itself is responsible for
their recruitment process as they very much prefer the internal
recruitment then external one because external needs more
time to adjust with the organization