Managing the Unexpected:

Building Resilient Supply Chains

amidst Disruptions & Complexities

By
Akshay Tyagi & Rahul Sehgal
What is Supply Chain?

According to The Council of Supply

Chain Management Professionals (CSCMP)

Supply Chain encompasses the planning and

management of all activities involved in
sourcing and procurement, conversion, and
all logistics management activities.

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Functions in the Supply Chain
￮ Product Development
￮ Marketing
￮ Operations
￮ Distribution
￮ Finance
￮ Customer Service

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Why supply chain is becoming
complex?
Rising tide of global
Rapidly changing uncertainty
environment

Rise in Diverse Customer

Protectionism Requirements

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Disruptions in Supply Chain
Raw material Business
price fluctuations Continuity Plans

PwC Forum for Supply Chain

Innovation conducted
Global Supply Chain Risk
Management Survey(2013) Market Change
Currency
Fluctuations

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 Lack of information sharing

Natural Disaster According to APICS Partner

supply chain council Underperformance
report (2015)

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 Lack of visibility IT Communications

According to BCI supply

chain resilience report Loss of skills
Cyber attacks
(2017)

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CLASSIFICATION OF RISKS IN SUPPLY
CHAIN

Operational Risks
Macro environmental
Risks

Functional Risks

Extended Value
Chain Risks

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How to deal with these
disruptions??

￮ RESILIENT SUPPLY
CHAIN

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Start ups disrupting the Gig
Economy through Technology

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Challenges of Hiring of Gig Worker
Recruiter’s perspective

￮ Quality of Resource.
￮ Information Security.
￮ Long-term project completion difficult.
￮ Training and knowledge transfer is problematic.
￮ Harder to maintain culture.

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Challenges of Hiring of Gig
Worker
Recruiter’s perspective

Onboarding and Knowledge Transfer : 15%

Ease of Search : 12%

Quality Of Resource : 43%

Information Security : 24%

-Survey conducted by Noble House 12
 Challenges of Hiring of Gig
Worker
Worker’s perspective

Competition and Over Supply

of Services
Employee Legislature is Murky

Remuneration issues.
Sense of Identity is Lost

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Opportunities in Hiring the Gig
Workforce
What’s in it for the recruiters?

￮ Lower cost.
Because companies don’t have to pay for benefits or the
onboarding costs of a full-time, new employee.
￮ Ability to scale quickly.
Many smaller or startup companies find freelance workers
allow them to quickly scale their company.
￮ Diverse pool of flexible workers.
Utilizing gig economy workers allows businesses to have a
diverse pool of flexible workers at their disposal.

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Opportunities in Hiring the Gig
Workforce
What’s in it for the recruiters?
57 % of businesses are saving
costs by using free agent talent.
43% of companies using gig workers are saving at least 20% just
in labor costs. 

92% of millennials want to work

remotely.
Currently, 81% of managers who place people into freelancing or
gig positions are Millennials.

36% of businesses use gig

workers for the timing benefits.
In addition to this, another 26% use freelancers and gig workers
as a means creating early relationships with talent.
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-Forbes.com
Thank
You.

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