Justice Carmelita S. Manahan Prudential Bank v. Chonney Lim • G.R. No. 136371 • 11 November 2005 • Summary: The bank’s wrongful act cased injury to the respondent. Credit is very important to businessmen, and its loss or impairment needs to be recognized and compensated. • Ponente: J. Tinga Facts: • Respondent Chonney Lim allegedly made two (2) deposits in the amount of P34,000 each on the 14th and 15th of March 1988 in his savings account. • He availed of the petitioner bank’s automatic transfer system where his savings deposit may be automatically transferred in his checking account in case the latter has insufficient fund to pay for his issued checks. • May 1988 – Lim issued two checks in favor of the Paluwagan ng Bayan Savings Bank (Php2,830.00) and Teodulo Crisologo (Php10,000.00). • Both checks dishonored by Petitioner Prudential Facts: • Lim protested the dishonor of both checks, with Prudential answering that the respondent only made one deposit. • Prudential’s argument was that the March 15 deposit slip was merely a copy of the March 14 deposit slip. • Respondent Lim showed two SEPARATE deposit slips indicating identical amounts deposited on two different dates – March 14 and March 15. • Prudential countered that it received the March 15 Php 34,000 deposit on March 14, thus concluding that the March 15 is merely a copy of the first deposit. Facts: • Lim filed a Complaint for Recovery of Sum of Money with Baguio – RTC for the second deposit, Php300.00 penalty charge, and damages. • RTC: Lim made TWO deposits; ordered Prudential to pay Lim the following: • Php34,000.00 – unposted deposit (2nd deposit; March 15) • Php600.00 – service charges unjustifiably imposed on Lim, with legal interest • Php50,000.00 – moral damages • Php25,000 – exemplary damages • Php10,000 – attorney’s fees Facts: • CA: Affirmed the RTC decision with modification as to the award of moral damages, reducing it to Php10,000.00 • The testimony of the bank teller, coupled with the fact that the two deposit slips listed different denominations of money totaling Php34,000.00 per deposit slip led the appellate court to conclude that there were indeed Php34,000.00 each, one made in March 14, and the other on March 15, 1988. Issue/s: • Whether or not there was negligence on the part of the bank to record the second deposit made on March 15 by Respondent Lim • Consequentially, whether or not the court a quo’s award of damages to Respondent Lim is warranted Held: • Yes, there was negligence on the part of Prudential Bank: • An examination of the deposit slips dated March 14 and March 15 reveals that while the slips each cover deposits in the amount of Php34,000.00, they list down different denominations however. • Evidently, the slips were not prepared simultaneously or concurrently. • This fact militates against the bank’s claim that one deposit slip is simply the duplicate of the other. Held: • Article 1172 of the Civil Code ordains that responsibility arising from negligence in the performance of an obligation is demandable. • Responsibility arising from negligence in the performance of every kind of obligation is also demandable, but such liability may be regulated by the courts, according to the circumstances. • With the attending factual milieu, the imposition of damages on the errant bank is in order. • The negligence of the bank constitutes a breach of duty to its client. It is worthy of note that the banking industry is impressed with public interest. As such, it must observe a high degree of diligence and observe lofty standards of integrity and performance. Held: • By the nature of its functions, a bank is under obligation to treat the accounts of its depositors with meticulous care and always to have in mind the fiduciary nature of its relationship with them. • In every case, the depositor expects the bank to treat his account with the utmost fidelity, whether such account consists only of a few hundred pesos or millions. The bank MUST record every single transaction accurately, down to the last centavo, and as promptly as possible. Held: • A blunder on the part of the bank, such as the dishonor of a check WITHOUT good reason, can cause the depositor not a little embarrassment if not also financial loss and perhaps even CIVIL and CIRMINAL litigation. • The depositor must at all times be confident in his bank of choice to deliver all obligations (payment) to whomever the former directs On Damages: • The action for damages hinges on the resolution of whether respondent has sufficient funds in his account when the checks were dishonored. • Both the RTC and the CA ruled that had the bank credited the Php34,000.00 deposit made by respondent on March 15, 1988, the checks would not have been dishonored. • Both courts found that moral damages were in order On Moral Damages: • SC agreed with the award of Moral Damages: • The concept of moral damages include physical suffering, mental anguish, fright, serious anxiety, besmirched reputation, wounded feelings, moral shock, social humiliation, and similar injury. Although incapable of pecuniary estimation, moral damages may be recovered if they are the proximate result of the defendant’s wrongful act or omission. • SC: Needless to say , the bank’s wrongful act caused injury to respondent. Credit is very important to businessmen, and its loss or impairment needs to be recognized and compensated. • Moral Damages reverted to Php50,000 – RTC amount, it being in a better position to assess moral damages. On Exemplary Damages: • SC sustains award of Exemplary Damages: • Such damages are imposed by way of example or correction for the public good, in addition to the moral, temperate, liquidated, or compensatory damages. • The business of the bank is affected with public interest; thus, it makes a sworn profession of diligence and meticulousness in giving irreproachable service. For this reason, the bank should guard against injury attributable to negligence or bad faith on its part. • The banking sector must at all times maintain a high level of meticulousness.