ORGANIZATIONAL BEHAVIOUR

CASELET 9: DIFFERENT STROKES

QUESTION 1:

Discuss the personality traits of Shekhar and John and identify

their personality types.
THE MYERS-BRIGGS TYPE INDICATOR
 It is one of the most widely used personality frameworks.
 Respondents are classified as the following:
 Extraverted(E) versus Introverted(I)
 Sensing(S) versus Intuitive(N)
 Thinking(T) versus Feeling(F)
 Judging(J) versus Perceiving(P)
PERSONALITY TRAITS AND TYPES
Shekhar John

Personality traits: Personality traits:

 Introverted(I)  Extraverted(E)

 Sensing(S)  Intuitive(N) or Sensing(S)

 Thinking(T)  Feeling(F)

 Judging(J)  Perceiving(P)
Personality type: ISTJ Personality Type: ENFP or ESFP
ISTJs are the inspectors ENFPs are the champions
ESFPs are the performers
QUESTION 2:

Why did Shekhar perform very smoothly in the marketing

department and exceedingly well in the R&D division of the
company?
Extraversion is one of the features required to excel in marketing. Shekhar was an
introvert

Marketing requires one to be more of an intuitive type rather than a sensing type as to
excel one needs to think out of the box. Shekhar was a sensing type personality who
believed in routine and order and focussed on details

Being a Feeling type gives an edge in the world of marketing as that enhances one’s
people skills, helps in increasing network and helps in understanding personal values
and emotions better. Shekhar was a Thinking type person.

Shekhar, being an ISTJ didn’t possess any of the traits required to be a good marketeer.

Shekhar’s personality type was much more suited for the R&D department than
marketing.
 QUESTION 3:
How and why did the rift in the team spring up? Analyze it
critically based on the concepts in the chapter.
According to Myers Briggs personality type indicator, ISTJ type of people are dutiful and
logical. They want control and prefer order and structure.

Shekhar was concerned about his status as the project leader and felt responsible for his
team as well as the deliverables.
According to The Big Five Personality Model, a highly conscientious person is
responsible, organized, persistent, highly efficient, sets high standard and develops
higher levels of job knowledge.
The main reason which led to rift in the team was due to the Shekhar’s way of
functioning which was not going down well among the team mates .

He was very strict with deadlines, expected best from his teammates, always kept them
on their toes and was aggressive with his dealings with them which eventually led to his
disliking by his teammates .

On the other hand, John was liked by others as he was very easy going, caring and
approachable to everyone and knew how to maintain relationships with other members.

All these factors led to development of disliking in the other teammates towards Shekhar.
QUESTION 4:

Several transactions took place between Shekhar and John.

Depict them diagrammatically in terms of ego-states.
VARIOUS TYPES OF EGO-STATES
Shekhar had always been shy and reserved person but also a dedicated and
responsible student.
In contrast, John was out-going person who loved socializing. This child ego
reflected later on where Shekhar always prioritized work over relationship
building which caused dissent and disengagement with the team.
Whereas John was always approachable and considerate and formed an
emotional connect with the people around him

John never had an overriding sense of urgency and always prioritized

relationship building with team. He used a more practical approach to
understand and solve day to day problems.
For Shekhar it was always business and following the rule book. He was
highly competitive and aggressive and focused only on current task at
hand. This shows the contrasting adult ego between the two

While both John and Shekhar had similar family background and
financial status.
The wide differences in the nature can be attributed to John being the
only child in family and therefore loved to explore and meet new people
whereas Shekhar not only lived with grandparents but also had four
other siblings which explains his shy and quiet nature.
THANK YOU